Dairy Queen Grill & Chill
1613 Freeport Rd, Natrona Heights
(724) 224-0720
Recent Reviews
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Got a cookie dough blizzard with basically no cookie dough in it. Not even in the bottom.
i love it here
Atmosphere: 5
Food: 5
Service: 5
This DQ is a very friendly place to go! The employees are so kind. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Well it's December 29th and I'm sitting in front of the dairy Queen here and once again the website says close at 9:30 but here it is at 7:35 and closed again my son and I were here last week on Monday and the Monday before Christmas 8:00 close down I can see the workers I didn't realize that they get to pick and choose what time they close the store or they figure out you know what we might get too busy we're going to turn the open sign off and just look at people when they pull in is there anybody really in charge of these kids here like why isn't it open? So somebody needs to change the website to close whenever they feel like they don't want to be open and open when we feel like working and there's customers sitting in there eating but I guess they decided they want to close down absolutely ridiculous that somebody who is not an adult can run a business whenever they feel like they want to work they'll turn the open sign on when they don't feel like work and they'll just say who cares we'll just shut it down and when people try the door we'll just look at the customers trying to get in and pulling into the parking lot no worries they could eat somewhere else I've been taking my son in there for the last 11 years once a week and in the summertime a little bit more for ice cream but not anymore when there's no adult supervision in the kid just shut down the store cuz they don't feel like working and to add to this the young man he is not very friendly he was actually working there today so when somebody's pulling on the door you would acknowledge that hey we're closed say something just not look at you like hey you know what sorry you're out of luck and and the same young man who is there today took our orders a few times and God forbid that the training they get on being courteous to the customer is even used or an effort to be even put into it not what do you want not can I take your order yeah I know what I want that's why I came in there you don't have to remind me but he has no customer skills at all maybe a little bit more training and how to talk to customers unless he knows you from school and then he's going to hook you up but he needs to learn how to talk to customers we are not his peers or his buddies we are customers
Atmosphere: 4
Food: 5
Service: 2
Best Dairy Queen! Service and food is great.
Atmosphere: 5
Food: 5
Service: 5
Amazing. I love it here. Staff is always SUPER friendly. The prices of these products are amazing.
Atmosphere: 5
Food: 5
Service: 5
Twice now I've tried to order the hot Cocoa oreo Blizzard and they have given me a regular oreo blizzard. Do you have it or not? Please pay attention.
Love this dairy queen. Always friendly.....with good food and even better ice cream!!!
Atmosphere: 5
Food: 5
Service: 5
Retro atmosphere clean as can be. Love it
Atmosphere: 5
Food: 5
Service: 5
The chicken tender basket with fries, drink & ice cream sure made my granddaughters day! Winner Winner chicken dinner!
Restaurantji Recommends
Very outdated and run down. The workers are much slower then other DQs and occasionally the buns are stale. They tend to have plenty of people working but I notice one will run the register, one will cook and then the other 1 or 2 tend to just be standing around or chatting.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger
We waited for 30 minutes to get ice cream and they have 4 others after us they gave there stuff to n forgot about us not happy at all
Atmosphere: 1
Food: 1
Service: 1
DQ chocolate cones....nothing better!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Strip Baskets, Chicken Strips, Oreo Blizzard
Taylor and crew were very friendly and my food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Our family loves the cakes and they had a Birthday cake for us ready to purchase. It's a bit of an odd thing to see this place the same as it was 20 years ago when I was younger but something just never change!
Atmosphere: 3
Food: 5
Service: 5
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