Philly Pretzel Factory

424 Town Center, New Britain
(215) 348-8543

Recent Reviews

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Susan Mulligan

Pretzels are always very brown, hard, and too dry. Never got a warm one no matter what time of day. I miss golden,warm, Soft pretzels. I think we’re done there. Souderton location is outstanding-always warm, golden,soft and mustard cups are free. Yes!

Food: 1

Service: 5

Eric Haug

I go here once a month to get pretzels for my drs office. Staff is always friendly and helpful, and pretzels are always hot!

Atmosphere: 5

Food: 5

Service: 5

Lionell Edward

Best experience ever from a pretzel factory

Atmosphere: 5

Food: 5

Service: 5

Keith

Amazing pretzel place and very friendly

Atmosphere: 5

Food: 5

Service: 5

Jeremy Gruber

Fresh pretzels, friendly people. What more do ya want

Atmosphere: 2

Food: 3

Service: 3

Chris Dowling

Pretzels are great

Atmosphere: 5

Food: 5

Service: 5

Megan Hance

Smelled awful like smoke. Attendants were rude to children waiting patiently and talking about what their choice was. When I looked at the glass where pretzels were stored to warm there was a clear layer of dust. No one else waiting to purchase. Walked out due to smell and dust.

Atmosphere: 1

Food: 2

Service: 1

Big Daddy

A lot more expensive than the PPFs in the city.

The pretzels aren't as soft and delicious either.

Got some spicy sausage pretzels and they were good, but a little on the dry side.

Not enough variety from what I saw.

Staff were sweet enough.

Olivia Lam

Amazing customer service

Atmosphere: 5

Food: 5

Service: 5

Joseph Beck

Just a typical pretzel factory but very friendly staff

Danielle Klein

Great Customer Service, Great Product, Great Purchase!

Teri R

Philly Pretzel Factory is always a great treat! Lots of quantities and types of pretzels to choose from. My favorites are the rivets with 2 dips, and the pretzel party trays.

Alex Maiter

Great fresh food and great people, going back everytime I'm in the area

Michelle Rabin

Well stocked, Courteous and Efficient Staff, and always the most delicious pretzels!!

Jeff McQuaite

Great owners, staff and most of all pretzels!

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