Philly Pretzel Factory
424 Town Center, New Britain
(215) 348-8543
Recent Reviews
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Pretzels are always very brown, hard, and too dry. Never got a warm one no matter what time of day. I miss golden,warm, Soft pretzels. I think we’re done there. Souderton location is outstanding-always warm, golden,soft and mustard cups are free. Yes!
Food: 1
Service: 5
I go here once a month to get pretzels for my drs office. Staff is always friendly and helpful, and pretzels are always hot!
Atmosphere: 5
Food: 5
Service: 5
Best experience ever from a pretzel factory
Atmosphere: 5
Food: 5
Service: 5
Amazing pretzel place and very friendly
Atmosphere: 5
Food: 5
Service: 5
Fresh pretzels, friendly people. What more do ya want
Atmosphere: 2
Food: 3
Service: 3
Pretzels are great
Atmosphere: 5
Food: 5
Service: 5
Smelled awful like smoke. Attendants were rude to children waiting patiently and talking about what their choice was. When I looked at the glass where pretzels were stored to warm there was a clear layer of dust. No one else waiting to purchase. Walked out due to smell and dust.
Atmosphere: 1
Food: 2
Service: 1
A lot more expensive than the PPFs in the city.
The pretzels aren't as soft and delicious either.
Got some spicy sausage pretzels and they were good, but a little on the dry side.
Not enough variety from what I saw.
Staff were sweet enough.
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Just a typical pretzel factory but very friendly staff
Restaurantji Recommends
Great Customer Service, Great Product, Great Purchase!
Philly Pretzel Factory is always a great treat! Lots of quantities and types of pretzels to choose from. My favorites are the rivets with 2 dips, and the pretzel party trays.
Great fresh food and great people, going back everytime I'm in the area
Well stocked, Courteous and Efficient Staff, and always the most delicious pretzels!!
Great owners, staff and most of all pretzels!
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