If you guys could stop bagging donuts icing side down that would be fantastic
Atmosphere: 1
Food: 1
Service: 1
Nikki Treece
I love Dunkin!! I just wish they were faster sometimes.
Atmosphere: 3
Food: 3
Service: 3
Clam Sauce
Well what can I say about this Dunkin location?
I'll begin with how I'm actually amazed with their ability to consistently make a different cup of coffee despite the order never changing. For context I have ordered the same exact hot and cold coffee both with the same amount of flavored sweetners and other add-ons hundreds of times and very rarely do they ever taste even remotely consistent.
I understand it's a fast paced environment but for the love of God it cannot be that hard to read and count, beyond that I can't see many other valuable traits one would need other than good customer service but that's a given if you are working in food service.
I don't blame the employees for the pathetic amount of pride they take in what they do but the management has to be where the problems start. Typically in the evenings the entire staff seem to be children or at most 19 years old, not a single grown adult in sight. Now no competent manager would schedule an entire shift compromised of nothing but teens and expect a positive outcome.
Now with that being said I WILL continue to give this place my business only because it has become a game now where I essentially am playing Russian roulette with what I'm getting for a coffee. Proceed with caution ⚠️
Atmosphere: 4
Food: 2
Service: 1
Doug Sallmen Jr
Coffee tastes hot and fresh
Atmosphere: 4
Food: 5
Service: 4
Awaad Gobah
I always come to this Dunkin for my coffee and sandwiches, but I’m honestly done. They constantly mess up my order, and today was the last straw. I asked for a small coffee and they handed me a cup that was literally half empty. No explanation, no apology—just rude attitude on top of it.
If I’m paying full price, I expect a full cup and basic respect. This place seriously needs better customer service and people who actually care about doing their job.
Atmosphere: 1
Food: 1
Service: 1
Rich Nesto
I only gave a three because I did not get any food I only got a coffee and it was made right first time ever being there everyone was very polite and professional and I got my coffee quickly
Atmosphere: 5
Food: 3
Service: 5
marissa retort
Quick easy and they remember your order for when you come back.
Atmosphere: 5
Food: 5
Service: 5
Adam Yeagley
Gave me this…. It’s not even melted.
Food: 1
Service: 1
Garrett Eaken
I've only been here a handful of times. Why? Because it's so slow it isn't worth it for me. There has been times I have ordered via mobile, drive there in 4 minutes, and then I'm waiting 30-40 minutes for a sandwich and cappuccino. I never say anything because I know eventually I have gotten what I needed but it's annoying when I have extra time before my shift, I hope I can get some breakfast, only to be extra late to work when I'm the one standing there while people come and go. How can I support a business I can't trust with my time?
If you guys could stop bagging donuts icing side down that would be fantastic
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin!! I just wish they were faster sometimes.
Atmosphere: 3
Food: 3
Service: 3
Well what can I say about this Dunkin location?
I'll begin with how I'm actually amazed with their ability to consistently make a different cup of coffee despite the order never changing. For context I have ordered the same exact hot and cold coffee both with the same amount of flavored sweetners and other add-ons hundreds of times and very rarely do they ever taste even remotely consistent.
I understand it's a fast paced environment but for the love of God it cannot be that hard to read and count, beyond that I can't see many other valuable traits one would need other than good customer service but that's a given if you are working in food service.
I don't blame the employees for the pathetic amount of pride they take in what they do but the management has to be where the problems start.
Typically in the evenings the entire staff seem to be children or at most 19 years old, not a single grown adult in sight. Now no competent manager would schedule an entire shift compromised of nothing but teens and expect a positive outcome.
Now with that being said I WILL continue to give this place my business only because it has become a game now where I essentially am playing Russian roulette with what I'm getting for a coffee. Proceed with caution ⚠️
Atmosphere: 4
Food: 2
Service: 1
Coffee tastes hot and fresh
Atmosphere: 4
Food: 5
Service: 4
I always come to this Dunkin for my coffee and sandwiches, but I’m honestly done. They constantly mess up my order, and today was the last straw. I asked for a small coffee and they handed me a cup that was literally half empty. No explanation, no apology—just rude attitude on top of it.
If I’m paying full price, I expect a full cup and basic respect. This place seriously needs better customer service and people who actually care about doing their job.
Atmosphere: 1
Food: 1
Service: 1
I only gave a three because I did not get any food I only got a coffee and it was made right first time ever being there everyone was very polite and professional and I got my coffee quickly
Atmosphere: 5
Food: 3
Service: 5
Quick easy and they remember your order for when you come back.
Atmosphere: 5
Food: 5
Service: 5
Gave me this…. It’s not even melted.
Food: 1
Service: 1
I've only been here a handful of times. Why? Because it's so slow it isn't worth it for me. There has been times I have ordered via mobile, drive there in 4 minutes, and then I'm waiting 30-40 minutes for a sandwich and cappuccino. I never say anything because I know eventually I have gotten what I needed but it's annoying when I have extra time before my shift, I hope I can get some breakfast, only to be extra late to work when I'm the one standing there while people come and go. How can I support a business I can't trust with my time?
Atmosphere: 4
Food: 5
Service: 2
My kid loves it here
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Mellow, well managed, and DELICIOUS!!
Atmosphere: 5
Food: 5
Service: 5
Made me wait 39 minutes just to get the wrong thing
Atmosphere: 1
Food: 1
Service: 1
NO COLD BREW
Atmosphere: 1
Food: 1
Service: 1
People were pleasant enough, but just slow service.
Atmosphere: 3
Food: 4
Service: 2
Rly good customer service and great bougie coffee ☕️ 👌🏻 😍
Atmosphere: 5
Food: 5
Service: 5
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