Dunkin'

2428 E Washington St, New Castle
(724) 202-6944

Recent Reviews

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Amanda Hugenkiss

Tell your worker Chrissy to stop coughing all over the donuts. Not to mention she touches her phone then uses those Same gloves to prep the donuts. disgusting..

Atmosphere: 1

Food: 1

Service: 1

Jerick Wallace

Stop showing me ads for dunkin when I search other places on Google maps

Atmosphere: 1

Food: 1

Service: 1

Sam Maslyk

I ordered drinks today! As you see I put less ice 2 drinks less ice so much ice so little coffee what damn shame you people can't read or comprehend English.. less ice does not mean FILL CUP TO THE BRIM

Literary all ice what a shame definitely won't be coming back

Atmosphere: 2

Service: 1

Chrissy Marie

They can be slow at times because of being short on staff, but every morning I go here there are a couple ladies who are so sweet. I don't know their names but just try to thank them when you go through. It could be stressful at times, especially with disgruntled customers.

Atmosphere: 5

Food: 5

Service: 5

Sarah Sommers (zenchantress)

The lady working the mobile drive thru was not very nice. See seemed bothered that we were there and flat out annoyed that we said something when weren't given our whole order (Ordered 3 items, only received 1) window slammed in our face twice. Sorry I interrupted you, next time I'll just go elsewhere.

Atmosphere: 2

Food: 4

Service: 1

John Mowery

Delicious and great customer service.

Atmosphere: 4

Food: 5

Service: 5

Joe Temperato

Drive thru is very fast and efficient.

Rhyann Kelly

Not only is my order almost never right, which I understand can happen sometimes & I always give service workers grace, and never speak up but the attitudes of employees are awful and downright disrespectful. I’ve never been talked to by a worker the way I have been here. I have been coming back time & time again after being unsatisfied but I will not be returning again especially after my visit today. do better.

Alaina Luu

I got one dozen donuts and received the most plain donuts. This was after they forgot to give me my donuts in the first place when I made the online order. They also messed up my drinks and did not give me straws.

Atmosphere: 3

Food: 3

Service: 3

laina

I got one dozen donuts and received the most plain donuts. This was after they forgot to give me my donuts in the first place when I made the online order. They also messed up my drinks and did not give me straws.

Atmosphere: 3

Food: 3

Service: 3

Ixcl God

asked for jelly filled and was given cream filled not satisfied at all

Atmosphere: 3

Food: 4

Service: 1

Jessie Marie

I’m wasn’t gonna leave a complaint but the fly in my drink did it in for me. Like my food is burnt half the time here or I get the wrong drink. Loyal to downtown now.

Atmosphere: 3

Food: 1

Service: 3

Danielle Bourque

Service has severely declined here. The orders are never correct and attitudes are terrible.

Atmosphere: 1

Food: 1

Service: 1

anthony runyon

Always messing up orders.

Food: 1

Service: 1

Michele K

Worst place ever. Employees are rude. Full price for a 1/2 cup of large cappuccino. Asked to fill it up and they got extremely rude. Ordered hash browns and they tasted like counter cleaner. Probably tried to poison me for making them fix my coffee. I will never go back there. Do better with your employees DD.

Atmosphere: 1

Food: 1

Service: 1

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