Pizza Hut
CLOSED$ •
305 N Jefferson St, New Castle
About Pizza Hut
Pizza Hut Reviews
I ordered online and opted for the carryout option. I arrived at the store and observed four employees, three were working in the kitchen and one was a delivery driver. The driver was in and out of the store to pick up items for delivery wearing no type of mask or protective gear. The three employees working in the kitchen all had masks but every single one of them wore the mask below their chin thus defeating the purpose. All three handled food items and not one of them wore...read full review
Pizza Hut in Newcastle, PA is a local restaurant known for its friendly management and staff who ensure customers are satisfied with their orders. The restaurant primarily focuses on deliveries and pick-ups, but some customers have noted that the dine-in area is in need of improvement. Despite this, the restaurant has received praise for its community involvement, such as offering free small pizzas to children participating in summer reading programs at the library. Prices remain reasonable, with a large pizza for pick up costing $23.
Recent reviews highlight the awesome food and service, with one customer noting that the manager was super friendly and helpful. The wings are described as HUGE, and everything is served hot and tasting good. The dine-in experience may lack traditional dining features, as customers order at the counter and receive food on paper plates with plastic forks. There is no soda machine, requiring customers to buy drinks from a cooler.
While there have been mixed reviews over the years, many customers appreciate the generous service, such as discounts or free drinks when issues arise, and continue to support this local business and its efforts to employ local people.