Subway

2609 Ellwood Rd, New Castle
(724) 654-2250

Recent Reviews

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Marley Jean

Victoria and Emma are the best, they take care of me everytime I come in. They both are so sweet and give a great customer service! These lovely ladies definitely need to be rewarded for the consist hard work and dedication to there customers!

Atmosphere: 5

Food: 5

Service: 5

Tyler Bauder

So, I’m not one to complain or write reviews or anything, but my girlfriend went in to the Subway on Ellwood Rd. around 6:30ish on 8/9/25 and got a tuna sandwich, and when we got home there was NO TUNA ON THE SANDWICH!!! Nothing but veggies on it! So she called them and asked if she came back in for them to make it right and said she’d have to pay for it again and then they HUNG UP ON MY GIRLFRIEND! She called back again and they HUNG UP AGAIN! So we went over there and asked nicely to remake the sandwich and REFUSED AND SAID SHE’D have to PAY FOR IT AGAIN! Somehow she did not hear her say TUNA and “apparently” rang it up as a “VEGGIE SANDWICH” naturally being across from the high school they were teenage girls working. Of course we got a little upset and then stormed out. It’s common sense to just say “I’m sorry, I must’ve not have heard you say TUNA, let me remake that for you.” It’s NOT THAT HARD. We’re all human and make mistakes. If I could give ZERO STARS I WOULD! NEVER going back to that Subway ever again!

Atmosphere: 1

Food: 1

Service: 1

Michael Miller

BOGO one 1/2 off

Atmosphere: 4

Food: 5

Service: 5

Susie Pelkofer

Was good until I found a hair in my spinach.

Atmosphere: 3

Food: 3

Service: 5

Cindy Brown

Upset that they no longer have the oven roasted chicken patty. I got the pieces but just not the same.

Food: 4

Service: 5

Howard Simmons Jr

Way too expensive for a

Atmosphere: 3

Food: 3

Service: 3

Robert Thaemert

Wife went in. Two girls working were high as can be. They were talking like robots and laughing constantly. Should of called the cops. Visited 7 15 pm 12 16 2023

Atmosphere: 1

Food: 1

Service: 1

Harley

The food and the service was great! The atmosphere was very nice, also. However, wasn't a fan of the chopped chicken in place of the whole chicken slices for the grilled chicken subs.

Atmosphere: 5

Food: 5

Service: 5

Ron Darak

One of the more consistently reliable "fast food" stops for us.

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Baker

Great service. Very friendly. Followed my sub making instructions precisely and curbside delivered it.

Atmosphere: 5

Food: 5

Service: 5

Nikki Rossi

Love subway but way to expensive

Atmosphere: 5

Food: 5

Service: 5

Linda Koester

Great new taste

Harry Martin

Good service and delightful staff

John Brown

Best And Fresh Cookies you could ever eat...

Nikita Douds

Giving a two star because I specifically put a note on the order to have my sub and deli meats toasted. Nothing was toasted in anyway. I’m pregnant therefore uncooked deli meats pose a risk. Also didn’t get the bag of chips that I ordered. Disappointing.

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