HG Wood Fired Pizza & Family Restaurant

Frank at the bar is amazing! Great place to hang out and have drinks and food.

Atmosphere: 5

Food: 5

Service: 5

This business has recently changed hands and sadly its food quality and service have severely suffered. We’ve been in the area for 10 years and this was our go-to pizza place but never again. We ordered delivery on Saturday 12/21. We ordered a large pizza with toppings and extra cheese; a medium wood fired speciality pizza; 10 BBQ wings and a chicken entree. Total charges for everything was over $85.00. It was delivered quickly but the driver forgot one of the pizzas and had to go back to the restaurant. We opened the pie that had toppings and extra cheese to find no cheese and uncooked toppings. The wings were cold but slathered in sauce. The driver finally returned with the wood fire pie and when we opened it we found it burnt black on one half. The small side salad that came with the entree was brown. All in all, horrible food at staggering prices. We try to support local but this is our last time calling this place.

Food: 1

Service: 2

Got the chicken parm and side of pasta catering size dishes for my daughters birthday and everybody loved it, said the food was AMAZING! the vodka sauce is some of the best I've had. And the portion size was crazy, could feed way more then they said and all for a great price too

Food: 5

Service: 5

Food is pretty solid. Specialty pizzas are still some of the best in the area. The service, specifically delivery, has gone down hill

Had one order delivered 3 hours after it was ordered, pizza was almost frozen by the time it reached my house and inedible. I didn’t write a review at the time or hold it against them as mistake can happen and they credited me for the entire amount of the order.

More recently I ordered and they delivered the wrong the items. I specifically ordered delivery as I was tied up and could not leave at the time. Delivery took well over an hour after being told 30 minutes and was delivered an incorrect order with items I do not eat. On top of that, I was charged for the incorrect items which were ~$20 more than my order. I was advised they would credit my account for the mix up and I was happy to accept that because again, mistakes happen. I then went and picked up the order after being charged more for an incorrect order and tipping the delivery driver generously.

Today I called for a pick up order and I do not have a credit. Just tough situation overall, not writing them off but my business is going elsewhere for the near future.

Food: 4

Service: 2

I came here to catch up with a friend of mine that I haven't seen in over 20 years. As soon as we sat down, the waitress asked us what we wanted to drink, we didn't even have a chance to take our jackets off or look at the menu yet. So I asked her if she could give us a couple of minutes so we could look at the menu. She just looked at me like she was waiting for me to tell her what I wanted. I had to ask her 4 times before she left. About 10 minutes went by before I saw her again and she just kept walking past the table, like she didn't want to stop at the table to take our order. After about 5 minutes of this, I asked if she could take our order. We ordered our drinks and were about to order food when she started walking away. I had to ask her if we could place our food order before she left. When our pizza arrived, I asked her if she could get me some garlic powder because there wasn't any on the table. She responded that there was some on the table. I had to show her that it wasn't there before she grabbed me some... which she did with an attitude. She never came back to check on us until she brought us our check. I'm glad we didn't need anything else and that our order was right. Overall, the food was okay... minus the burnt crust... the service was horrible, but the atmosphere was peaceful.

Parking: Free parking lot with plenty of spots, including 5 handicap spaces.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Pepperoni Pizza

Food is very good. We have had some mishaps though that were very disappointing. One my parents ordered a pizza and it had no cheese on it. We decided to try it again and ordered take out and they forgot to put the cannoli's for our dessert. How disappointing especially when you drive to Pennsylvania coming from NJ and you have guests at your home waiting.

Great service good coffee and pastry.

The worst food experience I have ever had in my life. I went here for lunch with a coworker and ordered a slice of buffalo chicken pizza. The slice was most certainly reheated from a freezer and was lukewarm. The chicken- and whatever ingredients existed on the slice- were rancid - I was incapable of finishing the slice. Hours later, I developed a fever, illness, and had to call out of work. I had been avoiding this place for a while, and it seems my intuition and the poor reviews had been justified. Will not return unless I want to lose some fast weight.

The pizza is just average. i’ve noticed on the weekends they just seem to make a ton of plain pizzas because they get a ton of orders, so your pizza is not really made to go it’s just there. sometimes I get it and it’s piping hot other times I get it and it’s lukewarm.

it also seems quite expensive. 18.50 for a plain cheese pizza

Food: 2

Service: 4

Real nice place with patio and bar

Atmosphere: 5

Food: 5

Service: 5

worst hoagie I have ever had. cheese was so thick you couldn't taste the meat. asked for just vinegar and got oil. and bread was tasteless. would not recommend for subs. peirogies were really greasy as well.

Food: 1

My husband and l ordered take out. Chicken Franchise and Marsala. It was awful!! Chicken was dry and sauce was watery and lacking of any flavor at all. We have been regulars both take out and eat in since we moved here, about 10yrs ago. The last few years it has really declined but the convenience has kept us returning. However, tonight’s meal has just sealed the deal. I will not be returning. The prices have been steadily increasing while the quality has gone right down the drain. $50 into the trash. I won’t continue to throw away my hard earned money.

Food: 1

We were going to New Hope for an event and found this place on the map. Gone here for dinner and wow!!!!! The food and place is amazing. You couldn't say enough nice things about this place. I had a chicken, broccoli in oil and garlic. This was one of the best chicken cuts I ever had. Had some of it leftover for the next day and it was even better. The food was so fresh, perfectly cooked!!! The New England clam chowder the came with it was sooo good too. This place will be a top the next time I come up this way.

From the outside you wouldn't think this place was going to be amazing, but when you walk in it's a little confusing but going past the pizza area/ take out brings you to the bar and dinning room where you pass a big brick oven and a very large area where you can watch a fire in the winter.

Atmosphere: 5

Food: 5

Service: 5

One of the best pizza, can feel that freshness.

The customer service leaves much to be desired. They were rude and unaccommodating on a mistake to fix a mistake that was their own. Very disappointed because HG used to be a go to…

Service: 1