HG Wood Fired Pizza & Family Restaurant

6510 Lower York Rd, New Hope
(215) 862-1740

Recent Reviews

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Diane L. Scott

Nice place, good for groups

Becca W

We were visiting the area and decided on a late lunch at the restaurant. We ate here a few years ago so we knew we enjoyed it.
i ordered the smallest pizza, a personal. I got the chicken, bacon and ranch pizza. It was delicious. perfect temperature and very flavorful!! It was huge too!

Danielle Bangert

Waitress gave the bill and never came back
Food was ok

Zach G

Looking for overpriced mediocre food? Well look no further! Used to order here regularly but not anymore, between the lackluster food and horrible service, I will no longer give them my business. I ordered mozzarella sticks and they were completely undercooked. I really prefer not getting sick when ordering from a restaurant. I called to complain and they hung up on me 3 times before I got to speak to the wonderful Haroldo. If you ever get the pleasure, the man’s a real peach. He really makes an effort to make your experience the least priority and prefers to barter over paying for paper plates. Do yourself a favor and get yourself some Digiorno from the grocery store less of a headache and far cheaper.

Sam Smith

Worst service anywhere. Pizza is terrible and not worth the price. Everyone I talk to says they jip on drinks. A lady got extra honey mustard and they wouldn’t give her the drink she payed for because of it. Awful service never go here.

Robert Greenberg

$25.50 for a Margherita pizza, $10.99 for a bowl of mac & cheese on their kids menu. Sure prices are up but that is ridiculous. The Owner's response claims they try to keep prices down but $10.99 for a small kids bowl of watery mac & cheese demonstrates that isn't the case.

JeffreyD

Frank at the bar is amazing! Great place to hang out and have drinks and food.

Atmosphere: 5

Food: 5

Service: 5

Suzanne Ardite

This business has recently changed hands and sadly its food quality and service have severely suffered. We’ve been in the area for 10 years and this was our go-to pizza place but never again. We ordered delivery on Saturday 12/21. We ordered a large pizza with toppings and extra cheese; a medium wood fired speciality pizza; 10 BBQ wings and a chicken entree. Total charges for everything was over $85.00. It was delivered quickly but the driver forgot one of the pizzas and had to go back to the restaurant. We opened the pie that had toppings and extra cheese to find no cheese and uncooked toppings. The wings were cold but slathered in sauce. The driver finally returned with the wood fire pie and when we opened it we found it burnt black on one half. The small side salad that came with the entree was brown. All in all, horrible food at staggering prices. We try to support local but this is our last time calling this place.

Food: 1

Service: 2

Jodi DZ

Got the chicken parm and side of pasta catering size dishes for my daughters birthday and everybody loved it, said the food was AMAZING! the vodka sauce is some of the best I've had. And the portion size was crazy, could feed way more then they said and all for a great price too

Food: 5

Service: 5

Brent Freid

Food is pretty solid. Specialty pizzas are still some of the best in the area. The service, specifically delivery, has gone down hill

Had one order delivered 3 hours after it was ordered, pizza was almost frozen by the time it reached my house and inedible. I didn’t write a review at the time or hold it against them as mistake can happen and they credited me for the entire amount of the order.

More recently I ordered and they delivered the wrong the items. I specifically ordered delivery as I was tied up and could not leave at the time. Delivery took well over an hour after being told 30 minutes and was delivered an incorrect order with items I do not eat. On top of that, I was charged for the incorrect items which were ~$20 more than my order. I was advised they would credit my account for the mix up and I was happy to accept that because again, mistakes happen. I then went and picked up the order after being charged more for an incorrect order and tipping the delivery driver generously.

Today I called for a pick up order and I do not have a credit. Just tough situation overall, not writing them off but my business is going elsewhere for the near future.

Food: 4

Service: 2

Crystal Weber

I came here to catch up with a friend of mine that I haven't seen in over 20 years. As soon as we sat down, the waitress asked us what we wanted to drink, we didn't even have a chance to take our jackets off or look at the menu yet. So I asked her if she could give us a couple of minutes so we could look at the menu. She just looked at me like she was waiting for me to tell her what I wanted. I had to ask her 4 times before she left. About 10 minutes went by before I saw her again and she just kept walking past the table, like she didn't want to stop at the table to take our order. After about 5 minutes of this, I asked if she could take our order. We ordered our drinks and were about to order food when she started walking away. I had to ask her if we could place our food order before she left. When our pizza arrived, I asked her if she could get me some garlic powder because there wasn't any on the table. She responded that there was some on the table. I had to show her that it wasn't there before she grabbed me some... which she did with an attitude. She never came back to check on us until she brought us our check. I'm glad we didn't need anything else and that our order was right. Overall, the food was okay... minus the burnt crust... the service was horrible, but the atmosphere was peaceful.

Parking: Free parking lot with plenty of spots, including 5 handicap spaces.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Pepperoni Pizza

Ann Kow

Food is very good. We have had some mishaps though that were very disappointing. One my parents ordered a pizza and it had no cheese on it. We decided to try it again and ordered take out and they forgot to put the cannoli's for our dessert. How disappointing especially when you drive to Pennsylvania coming from NJ and you have guests at your home waiting.

Adam

Great service good coffee and pastry.

Timothy J. Weaver

The worst food experience I have ever had in my life. I went here for lunch with a coworker and ordered a slice of buffalo chicken pizza. The slice was most certainly reheated from a freezer and was lukewarm. The chicken- and whatever ingredients existed on the slice- were rancid - I was incapable of finishing the slice. Hours later, I developed a fever, illness, and had to call out of work. I had been avoiding this place for a while, and it seems my intuition and the poor reviews had been justified. Will not return unless I want to lose some fast weight.

Jon Grossman

The pizza is just average. i’ve noticed on the weekends they just seem to make a ton of plain pizzas because they get a ton of orders, so your pizza is not really made to go it’s just there. sometimes I get it and it’s piping hot other times I get it and it’s lukewarm.

it also seems quite expensive. 18.50 for a plain cheese pizza

Food: 2

Service: 4

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HG Wood Fired Pizza & Family Restaurant

6510 Lower York Rd, New Hope, PA 18938
(215) 862-1740