Steak and Hoagie Factory Newtown

45 minute wait for a single hoagie order IN STORE. had to leave for a appointment before I even got my food. Definitely will not be recommending or be back.

Wings blew me away. Lunch specials are legitimate. The steak sandwiches are a little pricy but generally good. We’ve had it catered a couple times to our work office and it’s awesome with all the fixings. Would recommend the wing bone in lunch special - I get mine dry with the sauce to dip see picture. $9.99 for 10 wings and a can of soda

Atmosphere: 5

Food: 5

Service: 5

Stopped in for the first time today. My sandwich was super good. Thus certainly will not be my last visit. Grst casual lunch spot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hoagie

Great cheesesteaks here. My white likes the chicken (cheese steaks) and they have all of the typical add ins. Personally my fav cheesesteaks in the area.

Atmosphere: 5

Food: 5

Service: 5

Great customer service at counter and the food was very good!

Atmosphere: 5

Food: 5

Service: 5

Buffalo chicken cheesesteak is amazing.

Atmosphere: 5

Food: 5

Service: 5

Kinda shocked the reviews are so up and down. I picked up a cheesesteak last week, it was huge and quite good (they used the cooper sharp cheese).

Food: 5

Very good buffalo chicken cheesesteak!! Randomly drive by hungry and I’m glad I stopped in!!

Atmosphere: 5

Food: 5

Service: 5

I placed an order over the phone and was told it would be ready in 20 minutes. When I arrived, I found out they hadn’t even started it. Several employees were on their phones, and the manager who rang me up was dismissive when I mentioned the delay, responding with, “What do you want me to do now?” The experience was unprofessional and frustrating. I won’t be returning.

Really good steaks

Atmosphere: 4

Food: 5

Service: 5

Love their subs!

Food: 5

Service: 5

Great food for game day! Amazing customer service

Atmosphere: 5

Food: 5

Service: 5

While the sandwiches were very good, they would have been perfect if they had made the ones we ordered. The hoagie came with oil, vinegar AND mayo. Mayo was not ordered. The sandwich was so soggy that it was impossible to take a bite without the insides being squeezed out the other side.
The roast beef, Swiss on rye with mustard somehow morphed into a turkey, ham and cheese with mustard on rye. While the sandwich was thick and tasty, it was the wrong sandwich. We’re a bit too far to just pack everything up and run back for a do-over. We ate everything anyway. Oh well.

Update: The owner reached out to us and replaced our sandwiches. They were fantastic, as always. We will be back, and often as they are a fantastic sandwich shop, and with responsible ownership. Anyone can make a mistake, but not everyone corrects it.
Thanks Michael.

Atmosphere: 4

Food: 3

Service: 1

GREAT FOOD! GREAT CUSTOMER SERVICE!
The $8 special is my go to!

Atmosphere: 5

Food: 5

Service: 5

Burgers A+
Hoagies A+
Fries A+
Service is always excellent

Atmosphere: 5

Food: 5

Service: 5