Dunkin'
1941 W Main St, Norristown
(610) 539-1398
Recent Reviews
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Hey it's Dunkin,!
Atmosphere: 4
Food: 4
Service: 4
Just bought a Mcflurry and they gave me an ice cream box with half of a cracker sprinkled on the top. It wasn’t mixed in it didn’t even taste like anything.
Food: 1
Got my drink wrong and then when I called him on it he told me to leave and got nasty with me. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
They know my order when I pull up to mic at drive thru.
Atmosphere: 5
Food: 5
Service: 5
The last 3 times I have gotten coffee beverages at this location they didn't taste right - really weak. Today was the last straw - ordered iced coffee black - it was lighter in color than normal - I asked if it was iced tea. When I tasted it, it was so watered down and had almost no coffee taste. I have only had this issue at this location.
Service: 3
I just had a experience that would anger most workers/workaholics, I ordered a coffee with three espresso shots and waited and watched the espresso brew, as it was finishing up the drive through person handed me a coffee that had my order tag and the other workers reminded him that there's espresso in that cup and then he turned around and confirm that there's espresso in my cup. I asked you to workers if there was espresso in my cup and they nodded yes. I picked it up and smelled it and asked again they said yes.
The manager was nice enough to make the coffee himself as I watched and it was made with actual espresso, after picking up the coffee and smelling it I told the manager this is how it's supposed to smell.
Atmosphere: 3
Food: 3
Service: 1
I walked in with only 1 customer already being helped, I ordered 2 50 count munchkins on the kiosk. Waited and noticed 5 people walked in AFTER my order was final and I was waiting and no workers started getting my order together, even tho they were literally just standing there talking. All 5 customers after me got their stuff so I finally asked who was getting my order and they all just looked at each other like I was speaking a foreign language. Finally one of the workers said "fine, I'll do it" if I didn't need the munchkins for a holiday party I was helping with I was def going to ask for a refund and go somewhere else. This isn't the first time this happened to me, I will def go to a different DD for now on even tho this is the closest to my house and job!!! Wish I could leave now stars for service
Atmosphere: 2
Food: 4
Service: 1
The only ace where they get it right
Atmosphere: 5
Food: 5
Service: 5
Thank you for your service
Food: 5
Service: 5
This dunkin was quick, and the enjoyable experience followed by quite a few wonderful interactions with people inside the store and outside the store, made this trip a solid 5 stars.
Parking: Right in front of the building
Kid-friendliness: It's a dunkin, come on how kid unfriendly can it be?
Wheelchair accessibility: Seems to be ADA compliant bonus for that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns
Restaurantji Recommends
Wonderful fast amazing lattes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Service was Great!
Atmosphere: 5
Food: 5
Service: 5
This morning my breakfast was sub-par. I ordered via my mobile device which I typically do but today when I asked for a "toasted" breakfast sandwich I received a lukewarm chewy bagel with bits of eggshells. The cheese didn't melt completely either.
Atmosphere: 5
Food: 2
Service: 3
Burnt my bagel so bad and felt like it was appropriate to sell! Just unacceptable I will not be back
The line is always long. The people taking the order never understand what you say. Then when you get to the pickup they argue with you when they mess up your order (even though the label has your order correct). All around bad service. Thank God there are like 10 in a 2 mile area.
Atmosphere: 1
Food: 1
Service: 1
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