Philly Pretzel Factory

132 W Main St, Norristown
(610) 278-6049

Recent Reviews

Emily Sherman

Super disappointed in the quality. I ordered a rivet box and rivet shaker and the rivet box was filled with ROCK HARD rivets. The shaker were just made and fresh. By the time I saw I was already back home. I expect a SOFT pretzel when that's what I'm ordering. Never will go back to this location again.

Atmosphere: 3

Food: 1

Service: 2

Jamie Pearson

Staff was friendly! Always a plus! Fast food pretzels... Filling the void! Fresh house brand mustard was very tasty! ....Good utility food, fit for purpose.

Atmosphere: 4

Food: 4

Service: 4

San W.

Really good pretzels, well priced, nice Philly guy.It's all pretty basic - but that's what pretzels are. This would be a go-to if we lived here!

Chuck Fuller

They just sold me pretzels that were left over from yesterday

Em-Ey Wan

Most annoying pretzel store to ever deal with. Josh is handling customer service issues very poorly, his boss he said was soooooo busy (seriously) but they close at 3pm and not even 24/7 store hours. obviously they does not help the situation but instead aggravating to the most extent.. still unresolved issue up to today..

Rob Cart

Great business, with a great owner that has been a staple of Main Street for over a decade.

Atmosphere: 5

Food: 5

Service: 5

Cesar Tay

Good ?

Kathleen O'Connor

I came in around 11:30pm. I ordered 2 hot dogs and a pepperoni pretzel. This is what they gave me... this looks like it had been sitting for over a week. The dough is greasy and the hot dog has no juice left in it. If I could give zero stars I would. Absolutely awful I'm probably going to get food poisoning from already eating the pepperoni pretzel on the way home.

Daniel Jankowski

The crack of pretzels. Absolutely the best

James Mearns

Great place. Had my order ready on time.. Thanks PPF.

Jennifer Neidert

Just picked up an online order and the pickup system they have was easy & organized. The employee was professional & polite, and the pretzels taste hot out of the oven! We’ll be back : )

Rahseena Watson-Scott

Service with a smile and pretzels are so so good!

SHAMROCK BONDS

A shot out to the employee who opened the door at 3:05, 5 min after the posted closed, as I was turning away after trying the door before reading the current hours. I'm diabetic and was feeling off and needed something to get me going again. You were extremely helpful in my day.

Susie Repash

Great customer service from the owner Mark himself and his #1 employee Josh! The establishment is always clean, and everything is always stocked! I absolutely recommend this pretzel factory as your go to spot!

Miguel Osorio

This place is Awesome.!! Great Owner an great service! Have recommended this place to all my family and friends. An they are opening back.!!!! Can’t wait. Curbside/Delivery!!!! Yes.!!!! Thank you Mr Scott-owner. Your Great for the community.!!!!!!

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