Wendy's
2815 Dekalb Pike, Norristown
(610) 239-1027
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Went for breakfast, enjoyed the new look. The sandwich was delish, but the potato wedges were too dry and crunchy. Good meal overall for the price.
Atmosphere: 5
Food: 4
Service: 5
I prefer this location over the other in my area. Always clean, well staffed and actually acknowledge dine in customers
Food: 5
Service: 5
This Wendy's is always awesome to go to the people are friendly and they are efficient and they get people to drive through quickly
Atmosphere: 5
Food: 5
Service: 5
Need more staff
Atmosphere: 2
Food: 3
Service: 2
The food was nice and fresh, however they forgot to give me sour cream and a 6 piece nuggets in my bag, again no big deal mistakes happen but when I went back into the dining room to ask for my 6 piece nugget and sour cream. I was ignored 3 staff members including a manager looked right at me and didn’t say hello or I’ll be right with you or anything. Finally a very nice woman came out from the back and asked if I needed help. She was the most polite and considerate person there !
Atmosphere: 3
Food: 5
Service: 3
Manager is to slow they have no mind concept of time so does her workers. They take their time. Door Dash driver left a meal order for the same reason and manager simply don't care about costumers..
Slowest Wendy’s ever
Service: 1
I purchased the grilled chicken ranch wrap. Overall it's pretty good except that it falls apart.
They are not wrapped correctly. I ordered from numerous places. Need to learn how to wrap them.
The staff that was here today on 07/03 around 6 pm were so disrespectful. The customer service was almost nonexistent. A couple was in front of me and they did not speak english. I could already tell they would need my help ordering and I was more than happy to step in. The woman at the front was so visibly upset that they could not understand her. Once I stepped in she seemed to not even understand me and I had to explain it about 3 times what the couple wanted. MIND you, I did not have an attitude I was just trying to help the couple get the order they wanted. She kept rolling her eyes and her tone was so dismissive. She then proceeded to go to the back and very openly and loudly express how annoyed she was and she was given us dirty looks toward her coworkers. Then, we heard another employee at the drive-thru say to a customer “One moment please, I will get to you when I get to you, like I said the last time.” I understand working in customer service is NOT easy. Us customers can be difficult sometimes but if it’s going to affect you so much where you can’t keep a smile on your face or you are disrespectful toward the customers then this is not the job for you. As someone who used to work in customer service you need to overlook that customers can be frustrating and even rude themselves at times, but sometimes it crosses the line especially if we know we did nothing wrong. It was so bad to the point that we left without ordering because we were worried that they would do something to our food. Do better Wendy’s.
Atmosphere: 1
Service: 1
What-??? The $6 Biggie Bag is a real belly filler! Always fresh, always hot and deeeelicious! Just as good ol' Dave Thomas intended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guy with the long hair intentionally left out part of my order.. gave me a strange look when he handed me my food and realized after I got home..
Very disappointed when I got home to find the baconator for my meal was just non existent.
Extremely rude staff
Hailey The manager brought tears to my eyes
she treated me like a valued customer and was very patient helping me with my order
I must say Hailey should be highly appreciated for her professionalism and kindness to customers.
I wish all restaurants have the personality and
Kindness she shows for people,I am handicap disabled,Hailey brought tears to my eyes because of her kindness and personality.
Geneneral mangers and corporate headquarters this is why Wendy’s will always be the best food chain restaurant I ever go to.
Again thank you you Hailey. You are truly amazing God Bless us all.🤗😃😁😁🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🖐🏽❤️🌸
Atmosphere: 5
Food: 5
Service: 5
They don't wear cloves, or hair nets, and my dad found a peaces of hair in his frosty
Food: 2
Service: 1
Loading...