This location no longer serves breakfast and I’m very upset about it .
Atmosphere: 2
Food: 3
Service: 1
Hussein Tartour
to any wendys executives: I just stopped by the east norriton pennsylvania location again tonight for the second time 12/30 and the same manager was from the night before and they went above and beyond the call of duty the mandy on tonight she needs to get a big recognition she was super friendly. Its a difference from before the weeks I went
Atmosphere: 5
Food: 5
Service: 5
Alex Lukens
They served me raw meat. Ate part of it before realizing. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Jake Canavan
Nasty.
Atmosphere: 1
Food: 1
Service: 1
Adam Mouser
Went for breakfast, enjoyed the new look. The sandwich was delish, but the potato wedges were too dry and crunchy. Good meal overall for the price.
Atmosphere: 5
Food: 4
Service: 5
t6378tp
I prefer this location over the other in my area. Always clean, well staffed and actually acknowledge dine in customers
Food: 5
Service: 5
Lori Knittle
This Wendy's is always awesome to go to the people are friendly and they are efficient and they get people to drive through quickly
Atmosphere: 5
Food: 5
Service: 5
S. N.
Need more staff
Atmosphere: 2
Food: 3
Service: 2
Jody
The food was nice and fresh, however they forgot to give me sour cream and a 6 piece nuggets in my bag, again no big deal mistakes happen but when I went back into the dining room to ask for my 6 piece nugget and sour cream. I was ignored 3 staff members including a manager looked right at me and didn’t say hello or I’ll be right with you or anything. Finally a very nice woman came out from the back and asked if I needed help. She was the most polite and considerate person there !
Atmosphere: 3
Food: 5
Service: 3
Guadalupe Gaytan
Manager is to slow they have no mind concept of time so does her workers. They take their time. Door Dash driver left a meal order for the same reason and manager simply don't care about costumers..
I purchased the grilled chicken ranch wrap. Overall it's pretty good except that it falls apart. They are not wrapped correctly. I ordered from numerous places. Need to learn how to wrap them.
Britney Picil
The staff that was here today on 07/03 around 6 pm were so disrespectful. The customer service was almost nonexistent. A couple was in front of me and they did not speak english. I could already tell they would need my help ordering and I was more than happy to step in. The woman at the front was so visibly upset that they could not understand her. Once I stepped in she seemed to not even understand me and I had to explain it about 3 times what the couple wanted. MIND you, I did not have an attitude I was just trying to help the couple get the order they wanted. She kept rolling her eyes and her tone was so dismissive. She then proceeded to go to the back and very openly and loudly express how annoyed she was and she was given us dirty looks toward her coworkers. Then, we heard another employee at the drive-thru say to a customer “One moment please, I will get to you when I get to you, like I said the last time.” I understand working in customer service is NOT easy. Us customers can be difficult sometimes but if it’s going to affect you so much where you can’t keep a smile on your face or you are disrespectful toward the customers then this is not the job for you. As someone who used to work in customer service you need to overlook that customers can be frustrating and even rude themselves at times, but sometimes it crosses the line especially if we know we did nothing wrong. It was so bad to the point that we left without ordering because we were worried that they would do something to our food. Do better Wendy’s.
Atmosphere: 1
Service: 1
Mary Gehman
What-??? The $6 Biggie Bag is a real belly filler! Always fresh, always hot and deeeelicious! Just as good ol' Dave Thomas intended.
Atmosphere: 5
Food: 5
Service: 5
Forrell Grant
Guy with the long hair intentionally left out part of my order.. gave me a strange look when he handed me my food and realized after I got home..
This location no longer serves breakfast and I’m very upset about it .
Atmosphere: 2
Food: 3
Service: 1
to any wendys executives: I just stopped by the east norriton pennsylvania location again tonight for the second time 12/30 and the same manager was from the night before and they went above and beyond the call of duty the mandy on tonight she needs to get a big recognition she was super friendly. Its a difference from before the weeks I went
Atmosphere: 5
Food: 5
Service: 5
They served me raw meat. Ate part of it before realizing. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Nasty.
Atmosphere: 1
Food: 1
Service: 1
Went for breakfast, enjoyed the new look. The sandwich was delish, but the potato wedges were too dry and crunchy. Good meal overall for the price.
Atmosphere: 5
Food: 4
Service: 5
I prefer this location over the other in my area. Always clean, well staffed and actually acknowledge dine in customers
Food: 5
Service: 5
This Wendy's is always awesome to go to the people are friendly and they are efficient and they get people to drive through quickly
Atmosphere: 5
Food: 5
Service: 5
Need more staff
Atmosphere: 2
Food: 3
Service: 2
The food was nice and fresh, however they forgot to give me sour cream and a 6 piece nuggets in my bag, again no big deal mistakes happen but when I went back into the dining room to ask for my 6 piece nugget and sour cream. I was ignored 3 staff members including a manager looked right at me and didn’t say hello or I’ll be right with you or anything. Finally a very nice woman came out from the back and asked if I needed help. She was the most polite and considerate person there !
Atmosphere: 3
Food: 5
Service: 3
Manager is to slow they have no mind concept of time so does her workers. They take their time. Door Dash driver left a meal order for the same reason and manager simply don't care about costumers..
Restaurantji Recommends
Slowest Wendy’s ever
Service: 1
I purchased the grilled chicken ranch wrap. Overall it's pretty good except that it falls apart.
They are not wrapped correctly. I ordered from numerous places. Need to learn how to wrap them.
The staff that was here today on 07/03 around 6 pm were so disrespectful. The customer service was almost nonexistent. A couple was in front of me and they did not speak english. I could already tell they would need my help ordering and I was more than happy to step in. The woman at the front was so visibly upset that they could not understand her. Once I stepped in she seemed to not even understand me and I had to explain it about 3 times what the couple wanted. MIND you, I did not have an attitude I was just trying to help the couple get the order they wanted. She kept rolling her eyes and her tone was so dismissive. She then proceeded to go to the back and very openly and loudly express how annoyed she was and she was given us dirty looks toward her coworkers. Then, we heard another employee at the drive-thru say to a customer “One moment please, I will get to you when I get to you, like I said the last time.” I understand working in customer service is NOT easy. Us customers can be difficult sometimes but if it’s going to affect you so much where you can’t keep a smile on your face or you are disrespectful toward the customers then this is not the job for you. As someone who used to work in customer service you need to overlook that customers can be frustrating and even rude themselves at times, but sometimes it crosses the line especially if we know we did nothing wrong. It was so bad to the point that we left without ordering because we were worried that they would do something to our food. Do better Wendy’s.
Atmosphere: 1
Service: 1
What-??? The $6 Biggie Bag is a real belly filler! Always fresh, always hot and deeeelicious! Just as good ol' Dave Thomas intended.
Atmosphere: 5
Food: 5
Service: 5
Guy with the long hair intentionally left out part of my order.. gave me a strange look when he handed me my food and realized after I got home..
Loading...