Phoenix Big Cinemas North Versailles Stadium 18

This theater was always one of my favorite places to visit. I have been coming here since before it was Phoenix. I remember not liking the name change at first but it had grown on me over my years of going since they truly kept the magic of going to movies at a local theater alive. It may not have the greatest movie technology compared to the AMC chain of theaters but it does provide a unique experience that is sadly fading away in the current cinema landscape. My friends and I had always made this our go to theater for seeing movies. It had turned into a tradition for us to go see the Marvel movies specifically at this theater. Even when Avengers: Endgame came out we still insisted on going here to see it over any of the more modern theaters. We had so much fun going and seeing so many great movies here and the experiences we had will never be forgotten. It’s truly a shame that a place that has brought so much joy to people is closing its doors. We can only hope that the space will be utilized by another cinema company in the future. Thank you Phoenix for keeping this theater special.

Loved it. My family got together to take the kids out and they all had so much fun

Phoenix Big Cinemas in North Versailles is a dirty establishment. I’ve been coming here for years, was here right before they closed due to coronavirus, I came a few times since they’ve reopened, and I was just here a few days ago. Each time I come here, I feel like the service and quality gets worse and worse. I’ve talked to two managers multiple times in the past, and they were very unhelpful. A manager there named Michael C was always very rude and barely gave me the time of day when I would inform him about the lack of cleanliness. The other manager I talked to on multiple visits a couple years ago right before covid, J. Beatty, refused to assist me when I complained about rowdy teens in the theater. A few days ago, I walk in and there were only 2 people ahead of me and 3 people in the other line...but for some reason there was still a 10 minute wait. I then go to the concession stand and it's run by slow and rude workers. The customer service was horrible, and the theater is poorly run as the managers can't seem to keep up with the demands of their job. The bathroom was dirty and walking to my theater showing there were multiple spills of popcorn, nacho chips, and other food on the floor. There were 2 ushers in the hallway who were more interested in playing on their phones and exchanging gossip with each other than cleaning up in the hallway. I go inside the theater and couldn't help but notice how filthy it was. Lots of cup holders had cups, napkins, food, etc. that wasn't cleaned up. Tons of messes on the floor. Some of the arm rests were ripped to pieces and during the movie my foot stuck to the floor as it was still sticky (clearly the ushers didn't clean very well in between movie times). I hope no one else will have the unsatisfactory experience like I did.

Gave 5 stars. Happy it closed. Now more room for motorcycles. Great place years ago, lot of great memories. The last 5yrs it went down hill. Staff gave up caring. Cant keep up with the dirtiness and unruly teans. Seen one time management trying to people out and they pull the race card. The hood element ruins another bussiness

Nice Place and is what is to be expected at a movie theater. It is combined with a Trampoline Park so lots of young people around. I was surprised to see a lady with a stroller with a dog in it. Huh? Oh Well. Checked for exits for safety. You never know anymore!

The theater was unfortunately understaffed when we went, but that seems to be an issue across many industries. There was only one person working both ticketing and concessions, so he was pretty busy. He handled it well, though, calm and steady. My guess is that he must have been the janitorial staff too, though, since the floors in the theater were sticky, and one guy can't do everything. We just found another row and enjoyed the movie. The seats are in need of repair, but having two tickets under $15 is economical when you're also paying for a babysitter.

It's been a while since we were here last but went in June 2021 and the place has been let go. Specifically the seating in the theater we were in. Sticky floors, stained seats, and armrest padding ripped off. Not comfortable at all. I know they were closed for a long time due to pandemic, but time to refurbish. The one thing is the tickets are much cheaper now, but I'd pay more for a better experience.

Love this theater! The employees are always so respectful and the prices are really good. My only critique is that the popcorn is never warm.

They sell alcohol there, probably why the seats are stained, sticky and crusty. So much food and garbage on the floor. After finding 3 (less disgusting seats), I sat down in a damp chair and 2 ticks jumped into my nacho cheese.Thank you to the manager for giving me a full refund. Won't ever be back.

Speakers and seats were great and the movie looked high quality for a good price. Never super expensive and very reasonable of a price for a movie theater. There are a few arcade games inside which I enjoy playing and the ball machine is the best one. The trampoline park wasn't open but that didn't stop us from having a great time watching the movie. Always a joy to go to this theater because the staff are amazing and let us know about the deals. I highly recommend going here.

Rudest little thing at front counter and Dave the manager is as stiff as his suit. Never experienced anything like these 2 in my life.

Lots of Movies to choose from I believe there are 18 theatre spaces.$5.00 Movies all day Everyday with first run movies. Purchased the 10.00 popcorn bucket, you can bring it back every time you visit for $4.50 refill, now that's a bargain.

Very happy they have reopened. Never had a bad experience at this theater. Great price for a fun time out. Would like to see some more special events in the future, maybe some anime movies as well?

Place is very clean. Great discounts for members, which is free. Tickets are really cheap. Unfortunately not many employees so you tend to wait a long time at the concessions. Regardless they still deserve 5 stars.

This place as great. Clean and huge. Very affordable ticket prices ($5). Also a large selection of food. If you're going to the movies I highly recommend going here!