Alaska King Crab House

4834 Lancaster Ave, Philadelphia
(215) 877-3421

Recent Reviews

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EDWARD MCCAULEY III

Had a taste for blue crabs. They forfilled my craving. Good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steamed Snow Crabs Shrimp Potatoe Corn & Broccoli Seafood

Linda Gibson

1st time here in 2 years..The quality of.the flounder has gone down, taste fake. The batter reminds me of Fish and chip batter.

Parking: Free parking in parking lot.. Horrible intersection trying to get to parking lot.

Darrin McNair

I walked out because the service was horrible

Atmosphere: 1

Food: 1

Service: 1

Curtina Arbee

They very rude! And it's frozen seafood for hot platters!

Atmosphere: 4

Food: 3

Service: 1

Raymond Thomas

They are friendly hard working and fast

Atmosphere: 4

Food: 4

Service: 5

Runway Image inc

WORST CUSTOMER SERVICE EVER!!!! THEY ARE RUDE AND IGNORANT. I ordered large crabs and when I got to my car I realized they did a bait and switch and gave me much smaller crabs, I went back in and politely suggested that they may have made a mistake and asked could they switch the crabs out for the ones I actually ordered, the lady who was taking orders started yelling at me, telling me no and that she would only give me my money back, I once again politely told her no I would not like my money back I just wanted what I paid for and if she could give me the crabs i ordered. She was very adamant about not allowing me to see her put the crabs in the bag I even offered to pay for the new crabs and she still insisted on saying no and being rude and yelling even threatened to call the police if I didn’t take my money and go… which eventually I did. She is very mean and nasty!!! Even the other customers were saying she was absolutely wrong!! Something that could have been resolved in 10 seconds turned into a whole unnecessary ordeal . I HAVE BEEN A CUSTOMER FOR OVER 10 years…I WILL NEVERRR SPEND ANOTHER DIME IN THAT PLACE.

Atmosphere: 1

Food: 3

Service: 1

shakira steed

When they first started Their butter garlic sauce Was exceptional and was easy to reheat. But somewhere down the line I discovered they added flour to the ingredients to make the platter weigh MORE. Everything is drowned in the sauce now. You can definitely tell when u go to reheat the food and u see clumps. And when you tell them NO EXTRA sauce in the platter they still fill the platter up. Good thing they started taking stamps again cause if your paying with cash it’ll be a rip off tbh.

Atmosphere: 4

Food: 3

Service: 4

Sheila Dillard

After spending over $50 the Asian didn't want to extend her courtesy with an extra bag.

Service: 1

Larry Kendrick

Food good long lines order ahead of time..

Atmosphere: 3

Food: 4

Service: 3

Janine McCullers

Crabs are delicious

Atmosphere: 3

Food: 5

Service: 3

Stacey Griffin

No complaints here! I love the fish platters. I usually get whiting or flounder platter. Always hot, fresh and delicious.

Parking: It's tight, but it's alright lol.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Flounder, Whiting

juan Dakota

They are very disrespectful and do not know how to treat customers. When you're in a customer service environment, you should treat people with respect. It doesn't matter if you agree with you or not. It should be a friendly environment especially if you're buying food from someone.

Atmosphere: 1

Service: 1

Guy Napper

I am so done with them. Every time I go they rip me off. I brought a dozen of there highest priced cooked blue shell crabs@$45 a dozen. As usual when I got home and looked at them they were tiny. Not even worth ten dollars a dozen. They ever have to worry about me coming back.

Vegetarian options: They do have this

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: French Fries

Bishop Anthony Bowman

Crabs are decent and the service is usually fast, the combination plates are good.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Butter Garlic Sauce, 22 Half Pound Dungeness Crab Legs, Combination Seafood Combo 6

Marie Goddess

This place is a no go. First no customer service no hello no smile no thank you and to put icing on the cake they rush you to place an order knowing you just walked in and looking at the large menu. Ok about the food, disgusting crab cakes are not crab cakes but they charge you as if they are. No crab meat inside just green grey color stuffing of some sort, they use Adobe seasoning on everything loads of iton

Atmosphere: 1

Food: 1

Service: 1

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