Almost Everytime I order, my food isn't cooked fully. It then arrives late. Sk uncooked and cold is a trip to the ER right?
Atmosphere: 3
Food: 3
Service: 2
Hind AIT KADDOUR
I visited Boston Market tonight after 9:00 p.m. with high hopes of enjoying a delicious family meal, specifically their $29.99 whole chicken deal with three sides. Unfortunately, my experience was far from satisfactory.
While the service was fast, it felt chaotic with multiple staff members trying to take my order simultaneously. This confusion made the ordering process frustrating rather than straightforward.
When we finally got our meal, I couldn’t believe how disappointing the chicken was. It arrived cold and clearly not freshly prepared. It lacked the crispy exterior that you would expect from a roasted chicken and tasted like it had been sitting out for a long time. My children, who typically enjoy rotisserie chicken, were not impressed at all. In fact, nobody in my family wanted to eat it. We ended up throwing it away, which was incredibly disheartening given the money spent.
To add to my frustration, I noticed the staff member retrieving the chicken from a box instead of the oven, leading me to believe I was served an older product. This experience of receiving subpar food has left a sour taste, both literally and figuratively.
In conclusion, my visit to Boston Market tonight was extremely disappointing. I do not recommend this place for anyone looking for quality family meals. Save your time and money—there are better options out there.
Atmosphere: 3
Food: 1
Service: 2
Betty Sakuma
Cranberry sauce is the best I've ever had!
Atmosphere: 4
Food: 5
Service: 3
Alyssa DeMarzo
Jason the catering manager was such an amazing help! I ordered food for an event on the wrong day and he was able to put everything together for us in less then 2 hours. I can't thank him enough for the gratitude he showed me and how quickly he worked to make our event great!
Service: 5
Natalie Walters
I love myself some Boston market Food portion was good food was fresh Service was mid I couldn’t understand the person who was dishing out my food he talked so low Atmosphere was very clean
Atmosphere: 5
Food: 5
Service: 4
neique mcfadden
Order a half order ed rotisserie chicken mac and cheese and yams without the marshmallows rotisserie didn't have no seasoning on it yam was pretty ok Mac also need a Lil seasoning
Atmosphere: 5
Food: 3
Service: 5
Mike Mcgregor
Got the shits right after eating my dinner-great place to eat if you suffer from constipation!
Food: 1
suntrinejupiter
Literally the worst Boston market ever. They knew they weren’t giving me what I asked for & what they gave me was horrible. The bread was hard but too bad I didn’t realize they didn’t give me what I ordered until I got home !
Tee Woo
Do not buy the chicken and meatloaf combo. The chicken was good but the meatloaf was old. When I called and spoke with the manager she just wanted to gaslight. Arrogant and didn't care about my concern for the nasty meatloaf. DO NOT BUY MEATLOAF FROM BOSTON MARKET.
Atmosphere: 3
Food: 1
Service: 3
Robert Porambo
Pot pie was delicious and packed with chicken and vegetables.
Sweet potatoes taste like baby food everything else is dynamite
Atmosphere: 5
Food: 4
Service: 5
Scott Davne
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tim Wright
Boston market, is not what it use to be! I see why they are closing down! The food is horrible now! No flavor or taste in the food, any more! The customer service is none existent. I went in the one on Roosevelt boulevard, it used to be my favorite one. And it was empty! This place was never empty no matter what time of day or night it was, I knew from their something was wrong! I haven't eaten there for some time, and I didn't expect it to be so empty! I was the only one in their! After I got my order, I seen they didn't even have the Boston market bags just regular plastic bags with no name! Got home started eating! And I knew right then I made a mistake going there! I end up throwing it in the trash! The quilting of the food was not there no more.i will never eat there again! And I used to love eating their! Never again!
Atmosphere: 1
Food: 1
Service: 2
Kevin Felton
It was glad to see a Boston Market in Philadelphia since we no longer have them in my local area. The chicken was overcooked and dry. The mashed potatoes were consistent and the creamed spinach was the star of the show. Unfortunately, their prices have gotten out of control. It turned out to be a very expensive lunch for two.
Atmosphere: 3
Food: 3
Service: 3
Cali Wiggins
As soon as I walked in nobody greeted me. I got a bowl when I opened it the turkey looked uncooked and the food was cold. I ended up throwing up my food due to it not. Sitting on my stomach right from this place. Never again! I never had an issue with Boston BUT this unacceptable
Almost Everytime I order, my food isn't cooked fully. It then arrives late. Sk uncooked and cold is a trip to the ER right?
Atmosphere: 3
Food: 3
Service: 2
I visited Boston Market tonight after 9:00 p.m. with high hopes of enjoying a delicious family meal, specifically their $29.99 whole chicken deal with three sides. Unfortunately, my experience was far from satisfactory.
While the service was fast, it felt chaotic with multiple staff members trying to take my order simultaneously. This confusion made the ordering process frustrating rather than straightforward.
When we finally got our meal, I couldn’t believe how disappointing the chicken was. It arrived cold and clearly not freshly prepared. It lacked the crispy exterior that you would expect from a roasted chicken and tasted like it had been sitting out for a long time. My children, who typically enjoy rotisserie chicken, were not impressed at all. In fact, nobody in my family wanted to eat it. We ended up throwing it away, which was incredibly disheartening given the money spent.
To add to my frustration, I noticed the staff member retrieving the chicken from a box instead of the oven, leading me to believe I was served an older product. This experience of receiving subpar food has left a sour taste, both literally and figuratively.
In conclusion, my visit to Boston Market tonight was extremely disappointing. I do not recommend this place for anyone looking for quality family meals. Save your time and money—there are better options out there.
Atmosphere: 3
Food: 1
Service: 2
Cranberry sauce is the best I've ever had!
Atmosphere: 4
Food: 5
Service: 3
Jason the catering manager was such an amazing help! I ordered food for an event on the wrong day and he was able to put everything together for us in less then 2 hours. I can't thank him enough for the gratitude he showed me and how quickly he worked to make our event great!
Service: 5
I love myself some Boston market
Food portion was good food was fresh
Service was mid I couldn’t understand the person who was dishing out my food he talked so low
Atmosphere was very clean
Atmosphere: 5
Food: 5
Service: 4
Order a half order ed rotisserie chicken mac and cheese and yams without the marshmallows rotisserie didn't have no seasoning on it yam was pretty ok Mac also need a Lil seasoning
Atmosphere: 5
Food: 3
Service: 5
Got the shits right after eating my dinner-great place to eat if you suffer from constipation!
Food: 1
Literally the worst Boston market ever. They knew they weren’t giving me what I asked for & what they gave me was horrible. The bread was hard but too bad I didn’t realize they didn’t give me what I ordered until I got home !
Do not buy the chicken and meatloaf combo. The chicken was good but the meatloaf was old. When I called and spoke with the manager she just wanted to gaslight. Arrogant and didn't care about my concern for the nasty meatloaf. DO NOT BUY MEATLOAF FROM BOSTON MARKET.
Atmosphere: 3
Food: 1
Service: 3
Pot pie was delicious and packed with chicken and vegetables.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Sweet potatoes taste like baby food everything else is dynamite
Atmosphere: 5
Food: 4
Service: 5
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Boston market, is not what it use to be! I see why they are closing down! The food is horrible now! No flavor or taste in the food, any more! The customer service is none existent. I went in the one on Roosevelt boulevard, it used to be my favorite one. And it was empty! This place was never empty no matter what time of day or night it was, I knew from their something was wrong! I haven't eaten there for some time, and I didn't expect it to be so empty! I was the only one in their! After I got my order, I seen they didn't even have the Boston market bags just regular plastic bags with no name! Got home started eating! And I knew right then I made a mistake going there! I end up throwing it in the trash! The quilting of the food was not there no more.i will never eat there again! And I used to love eating their! Never again!
Atmosphere: 1
Food: 1
Service: 2
It was glad to see a Boston Market in Philadelphia since we no longer have them in my local area. The chicken was overcooked and dry. The mashed potatoes were consistent and the creamed spinach was the star of the show. Unfortunately, their prices have gotten out of control. It turned out to be a very expensive lunch for two.
Atmosphere: 3
Food: 3
Service: 3
As soon as I walked in nobody greeted me. I got a bowl when I opened it the turkey looked uncooked and the food was cold. I ended up throwing up my food due to it not. Sitting on my stomach right from this place. Never again! I never had an issue with Boston BUT this unacceptable
Atmosphere: 1
Food: 1
Service: 1
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