This guy goes beyond customer service I dont even eat burger king. I brought a drink and brought the kids. And family something, but I have never been treated this good nowhere. I have went as far as Burger King McDonald's. I mean, this guy is great. You gotta go just because he's great like that. I mean, like it'll make you have a great day. Go in here, sit down and all that It's awesome. I'm telling you clean. Nothing dirty bathroom clean, don't stink. It smells great. You want great service ask alex
Atmosphere: 5
Food: 5
Service: 5
Ruben Burton
Food and service was excellent but need to keep the bathroom in working order!!!!!
Atmosphere: 4
Food: 5
Service: 5
Diego Sales
Quiet and very new place, very good snack. I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger Combo
James Artemus
It's new as of 2025
Atmosphere: 4
Food: 4
Service: 4
Tim Toller
Extremely disappointing experience. The staff at this location showed a complete lack of professionalism and courtesy. While customers waited in line, employees refused to acknowledge anyone, wouldn’t even turn around to offer assistance, and made no effort to provide basic customer service. It was clear they had no interest in helping or doing their jobs. Save your money and take your business elsewhere — no one deserves to be treated with that level of disrespect.
Atmosphere: 1
Food: 3
Service: 1
Greg Mugga
Staff are very unfriendly and rude anytime I go there. It’s always an issue to order and get service. I pay money to eat at the restaurant to be disrespected and I am twice these kids age. Do not spend your money here
Atmosphere: 1
Service: 1
Andre Ingram
I love the new layout!!! The service was great and the staff amazing, my number one Byrger King!!!!
Atmosphere: 5
Food: 5
Service: 5
Alro
The Manager and Staff that are working today March 15th 2025 at 2:45 PM....Thank you for your professionalism and service to ensure that my order will be correct and made to my liking. Thank you ladies.
Atmosphere: 5
Food: 5
Service: 5
Omar Salazar
Bad experience I ordered two large number 7 and they gave me two medium ones for 29 dollars
Food: 1
Ty Banks
This Burger King is down the street from my house very convenient to bad i will not be goin here anymore nor will anyone i know last week when it was snowing i placed a online order when i got to the speaker i told them i wanted to order churro fries and i was picking up my order i paid for in the app the lady with thaw long unprofessional eye lashes says i can’t place a order i have to come in or drive around what mind u it was snowing and i had two small children in the car y would i have to drive around or come in just ring me up while im at the ordering speaker just very petty and unprofessional after i had already spent money im trying to spend more money and she’s telling me basically my child can’t have churro fries mind u it’s not even an option on the app so at this point i asked for the manager she says she’s the manager i asked for the store number she said he won’t answer that either i will so i will not be spending my hard earned money here and nor will anyone i no
I went to this Burger King at 5823 Castor Avenue on 2/19 around 8 PM, and it was by far the worst fast food experience I’ve ever had. There were two young girls working, and their attitude was awful. They were rude, dismissive, and had no sense of customer service. When handing me my food, they practically shoved it at me so hard that it almost fell to the floor. Absolutely unprofessional and unacceptable! This was my first and definitely my last time coming here. Avoid this place if you expect even the bare minimum of decent service.
Recommended dishes: French Fries, Impossible Burger Combo
Mary
Today I went to this burger King, there was just a few people but one of the employees was ignoring people and wasn't really paying attention to people's order, I was planning on staying in and eating but there was a lady next to us who would get up and scratch her bottom and front she proceeded to touch the ordering menus without washing her hands the employees didn't care they never said anything to her, so I went to go eat in my car and my son found hair in his burger. Also the food wasn't good and gave me stomach pain, diarrea and made me nauseas. I would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Jon Satterfield
Awesome place
Twana Beckham
Spent $26.00 on my purchase horrible services I will never go back. The food was nasty except drink and fries. I thought the food and service would be good since they remodeled the place but for real need to shut it down 100%
Atmosphere: 1
Food: 1
Service: 1
Ron Braxton
Beautifullllllllllllllllllllll staff and customer Service Great place to be !!! And dine
This guy goes beyond customer service I dont even eat burger king. I brought a drink and brought the kids. And family something, but I have never been treated this good nowhere. I have went as far as Burger King McDonald's. I mean, this guy is great. You gotta go just because he's great like that. I mean, like it'll make you have a great day. Go in here, sit down and all that It's awesome. I'm telling you clean. Nothing dirty bathroom clean, don't stink. It smells great. You want great service ask alex
Atmosphere: 5
Food: 5
Service: 5
Food and service was excellent but need to keep the bathroom in working order!!!!!
Atmosphere: 4
Food: 5
Service: 5
Quiet and very new place, very good snack. I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger Combo
It's new as of 2025
Atmosphere: 4
Food: 4
Service: 4
Extremely disappointing experience. The staff at this location showed a complete lack of professionalism and courtesy. While customers waited in line, employees refused to acknowledge anyone, wouldn’t even turn around to offer assistance, and made no effort to provide basic customer service. It was clear they had no interest in helping or doing their jobs.
Save your money and take your business elsewhere — no one deserves to be treated with that level of disrespect.
Atmosphere: 1
Food: 3
Service: 1
Staff are very unfriendly and rude anytime I go there. It’s always an issue to order and get service. I pay money to eat at the restaurant to be disrespected and I am twice these kids age. Do not spend your money here
Atmosphere: 1
Service: 1
I love the new layout!!! The service was great and the staff amazing, my number one Byrger King!!!!
Atmosphere: 5
Food: 5
Service: 5
The Manager and Staff that are working today March 15th 2025 at 2:45 PM....Thank you for your professionalism and service to ensure that my order will be correct and made to my liking. Thank you ladies.
Atmosphere: 5
Food: 5
Service: 5
Bad experience I ordered two large number 7 and they gave me two medium ones for 29 dollars
Food: 1
This Burger King is down the street from my house very convenient to bad i will not be goin here anymore nor will anyone i know last week when it was snowing i placed a online order when i got to the speaker i told them i wanted to order churro fries and i was picking up my order i paid for in the app the lady with thaw long unprofessional eye lashes says i can’t place a order i have to come in or drive around what mind u it was snowing and i had two small children in the car y would i have to drive around or come in just ring me up while im at the ordering speaker just very petty and unprofessional after i had already spent money im trying to spend more money and she’s telling me basically my child can’t have churro fries mind u it’s not even an option on the app so at this point i asked for the manager she says she’s the manager i asked for the store number she said he won’t answer that either i will so i will not be spending my hard earned money here and nor will anyone i no
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Here’s a review you could post:
Terrible Experience – Never Going Back!
I went to this Burger King at 5823 Castor Avenue on 2/19 around 8 PM, and it was by far the worst fast food experience I’ve ever had. There were two young girls working, and their attitude was awful. They were rude, dismissive, and had no sense of customer service. When handing me my food, they practically shoved it at me so hard that it almost fell to the floor. Absolutely unprofessional and unacceptable! This was my first and definitely my last time coming here. Avoid this place if you expect even the bare minimum of decent service.
Recommended dishes: French Fries, Impossible Burger Combo
Today I went to this burger King, there was just a few people but one of the employees was ignoring people and wasn't really paying attention to people's order, I was planning on staying in and eating but there was a lady next to us who would get up and scratch her bottom and front she proceeded to touch the ordering menus without washing her hands the employees didn't care they never said anything to her, so I went to go eat in my car and my son found hair in his burger. Also the food wasn't good and gave me stomach pain, diarrea and made me nauseas. I would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Awesome place
Spent $26.00 on my purchase horrible services I will never go back. The food was nasty except drink and fries. I thought the food and service would be good since they remodeled the place but for real need to shut it down 100%
Atmosphere: 1
Food: 1
Service: 1
Beautifullllllllllllllllllllll staff and customer
Service
Great place to be !!! And dine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
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