I want to give a huge thank you to Jade for being the MVP of this location! She is always a bright light whenever I visit to pick up my order. She works extremely hard and is excellent.
In a world where everyone wants everything immediately, she handles her work with professionalism and efficiency (even when customers are extremely disrespectful).
On multiple occasions, I’ve seen people come in with attitudes and take out their frustration on her for simply doing her job. Yet, she has always remained calm and still works quickly.
Thank you, Jade! I hope both you and your team receive all the necessary staffing and help to take some of the burden off during those long days. You each are very much appreciated.
Food - Great 4/5 Service - Amazing 5/5 Atmosphere - Rude Customers 3/5
Atmosphere: 3
Food: 4
Service: 5
Marc Davis Freeman
Terrible service..
Atmosphere: 1
Service: 1
Ian Thomas
I get burritos here all the time never gave them a review but they treat you right
J C
Too lazy to make iced tea
Atmosphere: 1
Food: 1
Service: 1
Kinjal S
Busy chipotle and maybe short staffed.
Atmosphere: 3
Food: 3
Service: 5
Melissa Madden
Food was delicious. Employees were nice once they realized I was too. I guess in that area the customers can be quite a handful. I understand since I work in customer service too. All in all I’m very happy
Atmosphere: 1
Food: 5
Service: 5
alex colon
This is the worst work teams in chipotle, they are always aware of their music to attend to your order, I am a regular customer but this was my last time, I prefer to drive to another location than to spend my money again in this place where apparently they only hire idiots.
Atmosphere: 1
Service: 1
Sazid Tanjim
Dirty place, gave me half a scoop of everything I asked for, the guy making my order was not taking his time and just throwing my stuff into the bowl specifically the Hispanic looking dude with the cap and long hair. I 100 percent will not be going here again and do not recommend this Chipotle.My specific order taker clearly does not want to see satisfied customers.
Atmosphere: 1
Food: 3
Service: 1
̇
Best Chipotle in the city!
Atmosphere: 5
Food: 5
Service: 5
Corey Mills
These people seriously need a attitude adjustment these locations in Center City need to be really revamped bringing some people that actually like dealing with people they're absolutely horrible there they scare away the clientele pretty soon I'll be boarding that store up and changing locations but you see that's not the answer the answer is bringing people in that actually like people and not people pretending to be customer service friendly that is a gold bar this way you don't have to keep changing locations you have a thriving business that people want to come to and that are not scared off by this thuggish attitude
The big portions are back! If you asked me a year if ago I gave this location 5 stars, I wouldn't have believed you. It seems like they brought in a new team and are in a good rhythm. Been here twice in the last 3 weeks with my BF and have been really happy with the service, efficiency and most importantly portion sizes.
Food: 5
Service: 5
Nicole Hinterberger
Consistently inconsistent. I am an avid chipotle lover. I idiotically order from here week after week, usually once every 1-2 weeks for takeout for me and my husband. I always order on the app. It always says it’s ready for pickup on the app. And it is always not ready when I arrive. Staff acts confused every time, ask me what app, what location, what order #. I show them. They’re visibly frustrated so I assume this is some kind of app failure or the fault of someone who didn’t make the order but said they did. No apology ever and then I wait 5-15 min depending on how busy it is for them to make my order. It is very aggravating and the only reason I don’t stop coming here is because it is the most convenient location and because I love chipotle food so much. One day I will finally give up. I did the math and I spend hundreds on chipotle per year (appalling). Eventually you will lose my business because of this app problem. I have reached out to customer service and they offered me a free drink. Please just fix the ordering system or get rid of in app orders altogether as there is no point in me pre ordering if it’s never ready when it says it is on the app. Seems like an app issue and not a restaurant / staff issue. Food is great. I love it. Clearly. Too much. lol.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Steak, Chips
arman hossain
Tasted old and upset my stomach. The chicken spelled like it was spoiled
Atmosphere: 3
Food: 1
Service: 5
James Midkiff
They've absolutely ruined their guacamole with too much salt. It's only this location that has this issue I've found
Atmosphere: 3
Food: 2
Service: 3
Sydney S
Cancelled my order 3 minutes before it was supposed to be delivered with no reasoning. Very frustrating.
I want to give a huge thank you to Jade for being the MVP of this location! She is always a bright light whenever I visit to pick up my order. She works extremely hard and is excellent.
In a world where everyone wants everything immediately, she handles her work with professionalism and efficiency (even when customers are extremely disrespectful).
On multiple occasions, I’ve seen people come in with attitudes and take out their frustration on her for simply doing her job. Yet, she has always remained calm and still works quickly.
Thank you, Jade! I hope both you and your team receive all the necessary staffing and help to take some of the burden off during those long days. You each are very much appreciated.
Food - Great 4/5
Service - Amazing 5/5
Atmosphere - Rude Customers 3/5
Atmosphere: 3
Food: 4
Service: 5
Terrible service..
Atmosphere: 1
Service: 1
I get burritos here all the time never gave them a review but they treat you right
Too lazy to make iced tea
Atmosphere: 1
Food: 1
Service: 1
Busy chipotle and maybe short staffed.
Atmosphere: 3
Food: 3
Service: 5
Food was delicious. Employees were nice once they realized I was too. I guess in that area the customers can be quite a handful. I understand since I work in customer service too. All in all I’m very happy
Atmosphere: 1
Food: 5
Service: 5
This is the worst work teams in chipotle, they are always aware of their music to attend to your order, I am a regular customer but this was my last time, I prefer to drive to another location than to spend my money again in this place where apparently they only hire idiots.
Atmosphere: 1
Service: 1
Dirty place, gave me half a scoop of everything I asked for, the guy making my order was not taking his time and just throwing my stuff into the bowl specifically the Hispanic looking dude with the cap and long hair. I 100 percent will not be going here again and do not recommend this Chipotle.My specific order taker clearly does not want to see satisfied customers.
Atmosphere: 1
Food: 3
Service: 1
Best Chipotle in the city!
Atmosphere: 5
Food: 5
Service: 5
These people seriously need a attitude adjustment these locations in Center City need to be really revamped bringing some people that actually like dealing with people they're absolutely horrible there they scare away the clientele pretty soon I'll be boarding that store up and changing locations but you see that's not the answer the answer is bringing people in that actually like people and not people pretending to be customer service friendly that is a gold bar this way you don't have to keep changing locations you have a thriving business that people want to come to and that are not scared off by this thuggish attitude
Restaurantji Recommends
The big portions are back! If you asked me a year if ago I gave this location 5 stars, I wouldn't have believed you. It seems like they brought in a new team and are in a good rhythm. Been here twice in the last 3 weeks with my BF and have been really happy with the service, efficiency and most importantly portion sizes.
Food: 5
Service: 5
Consistently inconsistent. I am an avid chipotle lover. I idiotically order from here week after week, usually once every 1-2 weeks for takeout for me and my husband. I always order on the app. It always says it’s ready for pickup on the app. And it is always not ready when I arrive. Staff acts confused every time, ask me what app, what location, what order #. I show them. They’re visibly frustrated so I assume this is some kind of app failure or the fault of someone who didn’t make the order but said they did. No apology ever and then I wait 5-15 min depending on how busy it is for them to make my order. It is very aggravating and the only reason I don’t stop coming here is because it is the most convenient location and because I love chipotle food so much. One day I will finally give up. I did the math and I spend hundreds on chipotle per year (appalling). Eventually you will lose my business because of this app problem. I have reached out to customer service and they offered me a free drink. Please just fix the ordering system or get rid of in app orders altogether as there is no point in me pre ordering if it’s never ready when it says it is on the app. Seems like an app issue and not a restaurant / staff issue. Food is great. I love it. Clearly. Too much. lol.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Steak, Chips
Tasted old and upset my stomach. The chicken spelled like it was spoiled
Atmosphere: 3
Food: 1
Service: 5
They've absolutely ruined their guacamole with too much salt. It's only this location that has this issue I've found
Atmosphere: 3
Food: 2
Service: 3
Cancelled my order 3 minutes before it was supposed to be delivered with no reasoning. Very frustrating.
Atmosphere: 1
Food: 1
Service: 1
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