Chipotle Mexican Grill
3925 Walnut St, Philadelphia
(215) 222-0632
Recent Reviews
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Everything was amazing.
Atmosphere: 5
Food: 5
Service: 5
My husband and I came in for dinner and I paid with my card and the girl behind the counter still turned to my husband after I walked away and told him he owed the 25 dollars that I had just paid for. That was so wrong I hope she loses her job we work hard for our money just to be taken advantage of by this greedy inconsiderate employee
Service: 1
Be careful with this store they are con artists I got a grubhub order yesterday ordered a bowl with double chicken. When I got my order no chicken at all just white rice mixed with a little sour cream smh
Went here for lunch with friends and it was okay. The service was too fast quick and they already packed my bowl before I had time to ask for lettuce. Disclaimer: the food is quite salty.
Atmosphere: 4
Food: 4
Service: 2
honestly I don’t think I’ve ever been at a worse chipotle location than this one. let’s start, I walk in and there’s no ac it’s burning hot with a disgusting stench . I’m waiting in line and no one acknowledges me for a good 7 minutes. I don’t know what happened with their rice today but it wasn’t even cilantro lime, it was plain nasty rice with no taste. I ask for EXTRA protein and PAY for EXTRA protein and still get the bare minimum. Even the chicken tasted so unseasoned. Not to mention again the horrible service. They were playing a loud speaker and barely engage with customers . The music was so loud I kept having to repeat my order … like where is the management and where is the structure ? The biggest waste of $20 I’ve ever had and honestly I hope this review leads to me to talking to some manager of some sort of SOMETHING.Thee absolute worst chipotle location ever and I literally threw out my food after two bites
Atmosphere: 1
Food: 1
Service: 1
Will charge you 20+ for a bowl that’s not even half filled. Avoid this Chipotle if possible.
Atmosphere: 1
Food: 1
Service: 1
I'm tired of everytime I order on door dash the servers lie and tell them the sour cream and vinaigrette is in the bag, it's not like it happened once or twice the is always a problem when I place my order
Food: 5
Service: 1
This chipotle was extremely dirty and she didnt wipe it they continued to drag the aluminum foil with my burrito on it over the mess
Atmosphere: 1
Food: 4
Service: 1
Worst chipotle I’ve ever eaten in. Manager needs to be fired. Place is always dirty. This location needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
I went to this location last week the staff was joking about how the toilet was stopped up which we could all smell in the line. On top of that they ran out of steak. Unhealthy.
Atmosphere: 1
Restaurantji Recommends
on June 13th 2025 at 9:25 pm bad service better to change who served the food, please do don’t go there , dirty work
Atmosphere: 1
Food: 1
Service: 1
Ordered a bowl with chicken, brown rice, lettuce, queso, corn, and pico de gallo. Found a green maggot crawling around in my bowl.
Atmosphere: 1
Food: 1
Service: 2
Customer service they act like they could work for the Department of Sanitation, they were rude non helpful and very irritable it seems to every customer that walk through the door. The store was not the cleanest they needed to learn how to clean while serve and the atmosphere wasn't the worst but it wasn't the best overall I won't be returning that store needs summer cleaning
Atmosphere: 2
Food: 2
Service: 1
Could I use more meat on the burrito at least the rice wasn't hard
Atmosphere: 5
Food: 3
Service: 5
Like this spot. The employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
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