Chipotle Mexican Grill

I ordered a bowl and it was empty. 15$ wasted on this damn shit. And I didnt get no refund the AI was not working when I called just nutty.

Worst service ever from this location. I came here 1.5 hours before closing time and the employees were blasting music and dancing while on the line. One employee had her phone inside her shirt as she was making my bowl and her phone fell into my bowl. She proceeded to ask me if I was ok with keeping that bowl and obviously I made her make me a new one!

Atmosphere: 1

Food: 1

Service: 1

Your store is very dirty. Know one cleans the tables off. I understand it is a Mexican restaurant. But 90% of your customers are American black white or other.. No reason to play Mexican or Spanish music all the time. They are playing music in the Servise and very very loud. And different music in the eating are. Will not be back to this location.

Atmosphere: 1

Food: 2

Service: 2

We waited in line for about 10 minutes, only to get to the front and be told they were no longer taking orders. No sign, no warning, nothing. Just had us standing there wasting our time. Really disappointing experience.

The location is in an unacceptable state of cleanliness, which conveys the impression that the Store Manager, General Manager, or corporate team does not prioritize customer service and is primarily focused on generating revenue. The staff exhibits poor attitudes, and their appearance is unkempt, which is inappropriate for a role in frontline food service. Given that their job involves handling and preparing food, there is no justification for these conditions.

Atmosphere: 1

Food: 2

Service: 1

Always a mess
Food was nasty
Lemonade drinks always empty
Service station a mess
Needs to be secret shopped from corprate

Atmosphere: 1

Food: 1

Service: 1

Barely a scoop of chicken, paid extra for half a scoop for guacamole. Most stingy chipotle I been to

Atmosphere: 2

Food: 3

Service: 1

Employees will stand around while the line starts to form near the door to hold their conversations. Sadly it's the only Chipotle near by.

Atmosphere: 3

Food: 4

Service: 3

I sometimes crave chipotle but unfortunately because of the customer service and cleanliness of the store, I refuse to go to my nearest store. Very unprofessional staff and not the slightest bit pleasant. It will always be a no go for me.

Atmosphere: 1

Food: 2

Service: 1

Was not there Google

Never Again. Substandard food. Ridiculously small portion size. Terrible presentation. While I do not expect the presentation of a 5 star, eat-in restaurant I do expect the preparation and packaging of my order to be enticing. I got garbage. I was robbed of almost $60.00. Don’t patronize this Chipotle. You will be greatly disappointed.

Atmosphere: 1

Food: 1

Service: 1

Great Burritos and bowls for take out.

Vegetarian options: Just vegan meat and brown rice option.

Dietary restrictions: yes they have Vegan meat.

Kid-friendliness: yes

Wheelchair accessibility: not sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chips, Salsa, Burrito

During my visit, I encountered the general manager, who conducted interviews on-site sometimes I see her
Unfortunately, her attitude was quite unprofessional and unpleasant.
I had my scooter with me, and when she noticed it inside the restaurant, she yelled loudly for me to move it outside. I believe it is unsafe to leave it outside, yet her response was not appropriate for a customer-facing role.
I feel that this behavior is not representative of Chipotle's values, and I believe it warrants attention. It would be beneficial for the team to address this situation to ensure a better experience for future customers.
Thank you for your attention to this matter.

Atmosphere: 1

Food: 1

Service: 1

I found a piece of hair in my chipotle bowl. I do not recommend this location. This is not the first time this happened. Also, the last time I ordered from this location, they gave me spoiled food and little to non-portions.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

I can’t make this up. I’m doing door dash(right now). This store is dirty as crap and I watched the employee scratch his ear with his glove then picked up lettuce. So disgusting. And I had to say hello two times time get his attention. This store needs to be closed down detoxed and the staff need to be retrained. Thank God I don’t eat from here.