This place is a joke when it comes to service. I have been staying here for a week for business and as part of a group.When I first booked my stay as part of the group rate it was 157$/night which at the time included the cost of breakfast. I also found out later that the group rate is about 25$/night higher than the current rate. Which makes sense if breakfast was included. But when I showed up the front desk told me and the other members in my group that breakfast is not included.Throughout the week I have experienced the price of the hotels overpriced food and beverages increase by a dollar randomly. I have also witnessed someone checking into the hotel arguing with the front desk about the price of their overpriced parking permit. The hotel has multiple signs when you walk in that parking in their lot is 25$/day and the front desk was stating it was 30$/day, right next to one of the signs. Also if you come to this hotel parking on the street is free.Overall this place lacks professionalism, their word doesn't mean anything and changes randomly, and has extremely poor customer service.
Service: 1
Valentino “Val” Astudillo
Great place.
Service: 4
Tony C
Good location great service and clean rooms too.
Service: 5
jeff lavalliere
Haven’t stayed there, but I went to the bar and hung out outside by the fire pits. The food is pretty good love the service looks very nice and clean the view there near the fire pit is nice and quiet and it’s not far from the stadium at all if you wanted to get in a few drinks and some wings and some decent food before the game this is the place to go.
Service: 5
Ra Bha
I ordered a blanched turkey sandwich at the restaurant and it was still frozen inside.
Mark Semm
Great experience all around!
Service: 5
TDS Gomez
The stadiums are walkable. Rooms are great. If the hotel had room service it would have been fantastic.
Great spot to stay at,,just need more convenient stores nearby and restaurants.
Service: 5
jennifer kalinke
I was a guest of a guest soni can only comment on the room and lobby area which were nice and bed was comfy and the property was nicely landscapedRooms: Clean and modernNearby activities: Penns Landing and Washington Street Park are great family attractions on the water and you have the night life on south st and chesnut at and the stadiums are only 5 minutes awaySafety: Cameras and locks on door, front desk staff
Service: 4
Lora Pfeffer
Came for Phillies post season and had a great experience - front desk was helpful and the bistro staff was great. Fantastic location if going to a sporting event - super close to multiple stadiums and a quick ride to airportNearby activities: Phillies stadium, eaglesStadium, live, hockey & basketball arena
Jesse Byrd
Great hotel, within walking distance of all the stadiums. the rooms were very nice and clean the beds were comfortable. The staff was very friendly and helpful. The restaurant in the hotel was delicious it was little pricey though. I will definitely be going back to stay for any other
Service: 5
Jes By
Great hotel, within walking distance of all the stadiums. the rooms were very nice and clean the beds were comfortable. The staff was very friendly and helpful. The restaurant in the hotel was delicious it was little pricey though. I will definitely be going back to stay for any other
Close to all the stadiums.
Service: 5
This place is a joke when it comes to service. I have been staying here for a week for business and as part of a group.When I first booked my stay as part of the group rate it was 157$/night which at the time included the cost of breakfast. I also found out later that the group rate is about 25$/night higher than the current rate. Which makes sense if breakfast was included. But when I showed up the front desk told me and the other members in my group that breakfast is not included.Throughout the week I have experienced the price of the hotels overpriced food and beverages increase by a dollar randomly. I have also witnessed someone checking into the hotel arguing with the front desk about the price of their overpriced parking permit. The hotel has multiple signs when you walk in that parking in their lot is 25$/day and the front desk was stating it was 30$/day, right next to one of the signs. Also if you come to this hotel parking on the street is free.Overall this place lacks professionalism, their word doesn't mean anything and changes randomly, and has extremely poor customer service.
Service: 1
Great place.
Service: 4
Good location great service and clean rooms too.
Service: 5
Haven’t stayed there, but I went to the bar and hung out outside by the fire pits. The food is pretty good love the service looks very nice and clean the view there near the fire pit is nice and quiet and it’s not far from the stadium at all if you wanted to get in a few drinks and some wings and some decent food before the game this is the place to go.
Service: 5
I ordered a blanched turkey sandwich at the restaurant and it was still frozen inside.
Great experience all around!
Service: 5
The stadiums are walkable. Rooms are great. If the hotel had room service it would have been fantastic.
Service: 4
Very great location with nice
Service: 5
Great service. Very comfortable.
Service: 5
Restaurantji Recommends
Great spot to stay at,,just need more convenient stores nearby and restaurants.
Service: 5
I was a guest of a guest soni can only comment on the room and lobby area which were nice and bed was comfy and the property was nicely landscapedRooms: Clean and modernNearby activities: Penns Landing and Washington Street Park are great family attractions on the water and you have the night life on south st and chesnut at and the stadiums are only 5 minutes awaySafety: Cameras and locks on door, front desk staff
Service: 4
Came for Phillies post season and had a great experience - front desk was helpful and the bistro staff was great. Fantastic location if going to a sporting event - super close to multiple stadiums and a quick ride to airportNearby activities: Phillies stadium, eaglesStadium, live, hockey & basketball arena
Great hotel, within walking distance of all the stadiums. the rooms were very nice and clean the beds were comfortable. The staff was very friendly and helpful. The restaurant in the hotel was delicious it was little pricey though. I will definitely be going back to stay for any other
Service: 5
Great hotel, within walking distance of all the stadiums. the rooms were very nice and clean the beds were comfortable. The staff was very friendly and helpful. The restaurant in the hotel was delicious it was little pricey though. I will definitely be going back to stay for any other
Service: 5