Cousin's Burger
$ • Burgers
Hours:
1839 Poplar St, Philadelphia
(215) 974-9708
About Cousin's Burger
Customers' Favorites
Cousin's Burger Reviews
Repeatedly messes up orders. Forgets whole meals.
One time we ordered two gluten free burgers and they sent them with regular buns. When we requested a refund, we were only refunded the $2 per GF bun. Even though someone’s whole meal was inedible due to gluten allergy.
Today we ordered dinner and again, there was an issue, again. The gluten free burger was entirely missing. We also received the wrong fries, which isn’t the biggest deal. But missing a whole persons...read full review
Visited Cousin’s Burgers today for their grand opening and it was absolutely worth the wait! The location is perfect and such a fantastic addition to downtown West Chester.
As a two-time graduate of West Chester University, I especially loved seeing the WCU-themed murals inside — such a thoughtful and local touch. The staff was incredibly friendly, the service was quick, and the food was delicious.
I highly recommend it to anyone in the area craving a great smash...read full review
(commenting from ALLENTOWN PA)
we are known as a customer service auditor but first let me give my unofficial review of the food.
these burgers are by far the best i ever had and I absolutely love burgers and pizza.
as for the service I could tell on their grand opening day they were exhausted from all the community support but they still gave great service.
there was a price on register vs menu board issue and they made things right with all the...read full review
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 9PM |
Cousin's Burger offers a solid selection of burgers and loaded fries, although it is considered a bit pricey. The Double Heat Smashburger has received mixed reviews; while it features a tasty spicy sauce and crispy fried onions, some find the smash patty bland without enough seasoning. The Loaded Fries are sizable and usually maintain their crispiness. The food quality is generally praised, especially the fresh ingredients and the option for beef bacon, which appeals to halal diners. Customers also enjoy the cheesesteak, which is worth the money in terms of size and taste, and the fries are delectably crunchy. The service is above average, contributing to a pleasant experience, with staff being very nice and accommodating. Overall, Cousin's Burger delivers a great taste and is a recommended spot to try, especially for those who appreciate a well-made burger.