Dim Sum House by Jane G's - University City
3939 Chestnut St 2nd Floor, Philadelphia
(215) 921-5377
Recent Reviews
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I have never been more compelled to leave a review in the middle of my meal than today in this case i have to. I ordered takeout general tso shrimp I have to say it was theee most disgusting soggiest thing I have ever eaten to top it off I asked for all broccoli they literally gave me 1 and 1/2 spears and they used 61/65 shrimp couldn't tell shrimp from the walnuts the overall flavor and taste was horrible.idc what anyone on here says the food is disgusting. I threw over 3/4 of it in the trash what a waste of money.
Atmosphere: 3
Food: 1
Service: 3
The 2/5 stars rating is for the food we got, which would have been even better if someone took the time to warm it up. The food was honestly okay, although the presentation could have been better. The dumplings we ordered were lukewarm at best and came with no dipping sauce (the menu we filled out did not have soy sauce or chili oil mentioned anywhere), the egg tarts tasted good but we weren't given any spoons or forks to eat with them and we certainly couldn't eat them with chopsticks. When we requested for cutlery for the egg tarts, we got spoons as big as the tart itself, which wasn't very helpful.
The tables were sticky, and the worst part was the service - our server was more concerned with what was playing on the large screens in the restaurant than giving us the appropriate cutlery to eat our food with. If it had been really busy, I would have understood the poor service. The restaurant was half filled at best, and the service genuinely made us regret spending our weekend evening there.
Atmosphere: 1
Food: 3
Service: 1
Ding dong the dumplings gone - great food, good vibes and happy hour can’t be beat.
Atmosphere: 4
Food: 4
Service: 4
Vibes and drinks are always top tier hear. Food is amazing too! Service can be a bit spotty an hour before closing, but thats to be expected.
Atmosphere: 5
Food: 4
Service: 3
I just went today for the 7th time and I can say it was by far the worst experience I’ve had there. And it was so bad I had to write a public review. The server bought me water with no straw and then bought me a drink with a straw already in it uncovered. My food came with no dipping sauce and a very slow service. We were told it was busy but it was very obvious that we were being treated differently than everyone surrounding.
Atmosphere: 1
Food: 4
Service: 1
Some of the soup was tasty but salty that day. I don't want to judge the soup on one experience.
I totally enjoyed the barbecued spare ribs. A sweet, savory Asian spice mix and tender, fall off of the bone texture. The beef pancakes were another good choice. The soup dumplings and Peking Duck look very delicious. I would go back and try both and more of the special dumplings. The service was excellent, I made a note to myself to mention the waiter and his excellent service.
Atmosphere: 4
Food: 3
Service: 4
My wife and I went out to dinner here on July 12th. We were excited to go as our first dinner date was here, and we previously found the food to be delicious and the atmosphere wonderful. To our disappointment, our experience today was not a pleasant one. The service was the only positive part of our experience. The table we were seated at was not cleaned prior. It was so incredibly sticky and dirty that we had to cover it with napkins in order to use the table. There were lots of flies throughout the restaurant, some of which got into our food. The men's bathroom was abhorrently unhygienic, and the sink handle was broken. The food was not nearly as good as it has been in the past. The food lacked flavor, and some of the food was noticeably undercooked. This was once an excellent establishment. It's a shame to see how downhill this restaurant has gone, especially considering the prices.
Atmosphere: 2
Food: 3
Service: 4
I will always be tempted by a place that offers buy one get one and then will always regret it. In this case, it was the BOGO scallion pancake. While I don't particularly think these were scallion pancakes, whatever they were were fine. And there were a ton of them times two portions. We also got the garlic sauce style pork and the Singapore mei fun. I wasn't expecting the former to be fried and the sauce was less interesting than I had hoped. The latter was pretty standard. At least the portions were big. For the price overall not worth the BOGO.
Food: 3
Love this place. My go to for going to dinner with people in West Philly. Pricing is mid to high but worth it
Atmosphere: 4
Food: 5
Service: 5
Regular at this place. Food is always Amazing. service is great! 10 out of 10 would recommend.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp \u0026 Chive Dumplings, Soup Dumplings, Pork Dumplings
Restaurantji Recommends
the food and the service are good
Atmosphere: 4
Food: 4
Service: 4
I just dined at DIM SUM. My belly is still deliciously full. It was an Excellent dining Experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chinese Food
The food here is usually first rate. However, next time I'll be careful not to book for 12 pm, which is when they open on Sundays. On our last visit (Mother's Day) some of us had the impression that certain dishes were reheated.
Atmosphere: 5
Food: 4
Service: 5
Food is always delicious, servers pleasant.. perfect date night spot
Atmosphere: 5
Food: 5
Service: 5
Some of the best Chinese food in West Philly. The dishes are excellent and distinctly seasoned. The service is friendly and low key. I highly recommend the mei fun and the dry pepper chicken.
Atmosphere: 5
Food: 5
Service: 5
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