Dunkin'

2201 Penrose Ave, Philadelphia
(267) 273-0089

Recent Reviews

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Roman Harris

Doesn’t know what light ice means

Atmosphere: 1

Food: 1

Service: 1

D. Tina Smith

Today 12/16/25 I went through the driveway and the cashier folded up the receipt like she normally does but this time my debit card was missing which I didn’t notice until I arrived at work; be safe it’s holiday time people. I tried to call there number on the receipt and it does not work!!!!

Marchele Huffman

Doughnuts were a bit dry but still good

Atmosphere: 4

Food: 4

Service: 4

Dneshia Alexander

To be a paying customer & receive such rude tasteless service. I don’t know how she became a manager. She did nothing but make the situation worse. No people skills, no resolution skills and absolutely no manners

Atmosphere: 1

Food: 1

Service: 1

April May

It was not the best experience. I ordered the bacon snack pack and when I picked up the order it was only half a bacon in the bag. This cost $3.69. I asked for a refund. It is very misleading. The ad that they are showing on their boards and what I received was very disappointing. I will not go this DD in the future.

Atmosphere: 3

Food: 1

Service: 2

Donald Dula

My husband and I just bought drinks from this Dunkin Donuts. We both thew up as soon as we both finished our drinks. We both felt fine before we drank our Dunkin drinks from this location. I tried to call them and their mailbox is full. I wonder why. You know why.

Atmosphere: 1

Food: 1

Service: 2

Mike Grill

Yup... one place in this world you can still get a delicious meal for $3.23... what a world we live in today where one of the few places a hot meal can be had for under 4 dollars remains the donut factory.

Atmosphere: 5

Food: 5

Service: 5

Bobby Love

Asked for my order was ignored.

Atmosphere: 2

Food: 2

Service: 1

Island Bobby Pierce

3 times my hot tea was not hot at all and the sausage egg and cheese was not hot or fresh either....done going here

Atmosphere: 3

Food: 1

Service: 4

Rubina Tracy

I get a pretty specific custom beverage, which does not allow me to do on the app. Every Dunkin I’ve been to has never had an issue adding the 1 single pump of flavoring for me. The worker that I asked refused when I asked and stated that she isn’t allowed to.

Atmosphere: 1

Food: 2

Service: 1

Donald Sweetman

The atmosphere is good. The drink tastes good but we asked for less ice and they still gave full ice. We understand that they can't fill the cup all the way if we ask for less size, but we asked for less ice. And if that is the case, can't they just charge us an extra $0.50 or dollar for the extra food when we want less ice? A little annoyed.

Atmosphere: 5

Food: 5

Service: 2

Adama Keita

I was there this morning order large latte with sugar and forgot to put sugar in when I realized I went back the Asian lady was so rude to me she not at all professional I will never go back there

Service: 1

Sam D

Very disappointing experience. The new employee at the drive-through was extremely rude and unprofessional. It’s honestly shocking that someone with that attitude would be hired to work in customer service.

Atmosphere: 1

Food: 1

Service: 1

Angela Ford-Jones

Good customer service, quick and friendly staff. Food is ALWAYS FRESH AND HOT.

Atmosphere: 5

Food: 5

Service: 5

My To

The Chinese lady in there is so rude, so attitude !

Food: 1

Service: 1

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