Dunkin'
1500 Market Street Concourse, Philadelphia
(215) 563-0329
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Every employee I’ve interacted with is sweet, and usually the food and drinks are good. Beware mobile ordering if you only do it to save time- they’ll get your order out, but it may not be as quick as you hope! And don’t order espresso drinks- tried the Dunkalatte today and the espresso shot was so burnt I couldn’t take more than a few sips.
Friendly team
If I could give any Dunkin location a 0 star it would absolutely be this one. The lack of honoring mobile orders until you get there aside I don't think I've ordered a breakfast sandwich from here that didn't have hard bread and/or was overcooked. Please go to one of the other like 6 locations within a 5 minute walk I'm begging you, I'd personally recommend the main one down in suburban station that's near the turnstyle. I'd also like to add that on one occasion I had to wait half an hour for my order in a practically empty store.
Got everything bagels with cream cheese, but they barely had any. The cappuccino wasn't great, and the order was an hour late. The egg bites were okay, but not fresh.
Food: 1
Service: 1
It was dirty and the food is nasty service is corny u barley know what they say
Atmosphere: 1
Food: 1
Service: 1
It was dirty and the food is nasty service is corny u barley know what they say
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
I think in the last month, the mobile order has been right a collective one time. When you try to confirm that you ordered food or what food you ordered that you’re missing, they look at you like you have six heads. Then, when it gets “made,” it’s still ice cold. The star is only there because it’s a convenient location.
Wish I could give zero stars. Have had numerous issues with mobile orders, I don’t think employees read the orders. Every time I order a hot drink, it is made iced. I always have to check my food because they consistently throw the wrong item in there. Would not recommend.Updated review, now every time you tell someone your order is made wrong they just all laugh no apology.
Staff is rude was told kitchen was closed and it was late afternoon
They move fast and they are friendly.
Restaurantji Recommends
Stale donuts rude staff.
What is worng with your employees 🙄 for years I've asked for anything toasted and only to here the cashier and the preparation person say warmed. When I say not warmed toast they look as if I'm speaking a language other than English when I asked them to toast it properly they say oh you want it burned I say no just toasted. With the exception of one or two locations that I've visited over the years. Whats the problem I'm disappointed and sometimes in raged for the concept of toasted is not overstood in the DUNKIN Doughnut world. All I want is my items toasted pleas.
What is worng with your employees ? for years I've asked for anything toasted and only to here the cashier and the preparation person say warmed. When I say not warmed toast they look as if I'm speaking a language other than English when I asked them to toast it properly they say oh you want it burned I say no just toasted. With the exception of one or two locations that I've visited over the years. Whats the problem I'm disappointed and sometimes in raged for the concept of toasted is not overstood in the DUNKIN Doughnut world. All I want is my items toasted pleas.
If i could i would give it a -1 stars I understand a lot of my usual go to spots for breakfast before work are closed this should mean i would think that Dunkin would step their game up meaning there food has in the last few years fallen off again meaning (It's horrible) but i still tried being the situation well they continue to prove me right!!! Picture attached my tater tots hard as rocks and the simple ham and cheese wake up wrap ham burnt and the wrap hard as a brick I couldn't even close the wrap without it crumbling i was able to stomach the donut i purchased, which they have even fallen off. Explain to me how you can be known for your Donuts that's why its called Dunkin Donuts but they need to change it they don't even taste the same it's like their not cooked all the way real mushy inside not fresh
They always know my order:-)
Loading...