Dunkin'
2001 Chestnut St, Philadelphia
(215) 575-0575
Recent Reviews
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Lazy couldn't even give me fresh food. I had to bring it back so they could correct the mistake they made. Then they made me wait for 5 mins while they were serving everyone else. Unbelievable, wheres the customer service?
Service is fast
Staff are friendly
Place is clean
Atmosphere: 5
Food: 5
Service: 5
Disorganized experience and poor communication. The manager was incredibly unfriendly from the start. When I picked up my coffee to gently shake it, the lid flew off—turns out, it wasn’t even properly secured. The coffee spilled, and instead of offering help, the manager gave me a nasty look and shook her head. Given she was the one who made the coffee, it felt dismissive and unprofessional. This wasn't the first time I encountered attitude from the same employee. I would not recommend visiting this location.
Atmosphere: 1
Food: 5
Service: 1
Terrible service. They didn't put the lid right on my wife's coffee and then gave her a dirty look when it spilled. #freethecashier from this manager. Food was great tho
Atmosphere: 2
Food: 5
Service: 1
Love MY ice coffee
Kid-friendliness: always kind and friendly.
Atmosphere: 5
Food: 5
Recommended dishes: Avocado Toast, Sourdough Breakfast Sandwich, Donuts
This is my Dunkin, the service is great, and the food and drinks are better than the other Dunkins I’ve tried in the city. I’d almost written off Dunkin in Philly before I started going to this one
Service: 5
Great place for Coffee, donuts, bagels!
Parking: Plenty of parking.
Kid-friendliness: Kids love it here!
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Croissant, Muffins, Sourdough Breakfast Sandwich, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Vanilla Bean Coolatta
Very friendly employees even at 5 am on a Saturday ☺️
Atmosphere: 5
Food: 5
Service: 5
Bad service I order medium cream and they gave me black,I order bagel with cream cheese and when I got home only .So next time check your orders before you leave the area...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Donuts
Cool selection of donations! Digital ordering like at McDonalds. Then everything happens very quickly. Quality is very consistent. The coffee is good but not great. The waitress is very busy with a police officer who gets his donations like in an American movie?Here we were approached by a bizarre gentleman who told us even more bizarre stories.So all in all an exciting experience that makes the very American chain interesting! (nothing invented!)
Wheelchair accessibility: Yes, at ground level
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Great Dunkin experience, very busy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Solid donut shop with decent coffee. Service is on point and prompt. Great location, easy in and out.
Atmosphere: 3
Food: 4
Service: 4
Very friendly and efficient staff. Clean too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns, Donuts, Bagels
They won't let use the restroom.
Atmosphere: 1
Food: 5
Service: 1
Best place for donuts ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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