Dunkin'

9900 Frankford Ave, Philadelphia
(215) 632-0999

Recent Reviews

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David Rodriguez

Employee was very nice.

Karen Wenzel

I have went through the drive through numerous times and numerous times received the wrong food. I was there 4/2 and it happened again . By the time I got to my office I tried calling and no answer.

Yventong Charles

never get my order right 15 mins ago i paid for 2 orders of hash browns and only got one burnt order

Chris R

Drive thru 8 p.m. 2/16 medium decaf cream extra Splenda. Couldn't wait to enjoy my nice hot coffee on this cold windy night for my long drive. Boom! Below room temperature coffee 🤮. So disappointed. I was the only one there how can you mess that up 🤔🤷‍♂️

Colleen Bruno

I always have a great experience at our D&D , the kids there are very nice and do a nice job. I always do drive threw , I usually get breakfast sandwiches, or donuts. hot chocolate, or latte chocolate 💖 D&D

And Dusk

gave me 3 pieces of bacon, for 4 dollars! half the bag was filled not even half. unbelievable. took 15 mins to get my food too, there was no one even inside or by drive thru.

michael dajnowski

Over priced for the quality, testosterone is small and loud and semi clean.

Atmosphere: 1

Food: 2

Service: 2

Kaileigh Albany

I made an order through the drive thru around noon today and I just wanted to say how amazing the service was! The man at the window, Tristan was amazing. He has such a great personality and helped me with my Dunkin' rewards on the app.

The food is always good at Dunkin', but at other locations the workers are not so nice. I would definitely recommend this location in Morrell Plaza. They have 2 places to order at the drive thru for quick service, and they have workers like Tristan who love their job and help to brighten your day!

I got the loaded hashbrowns, egg white and veggie omelette bites, and a turkey sausage wake-up wrap. all delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Espresso

Asiya Wade

This is my on my way to work Dunkin. Love the morning staff. Always friendly and polite. Service with a smile most days.

Atmosphere: 5

Food: 5

Service: 5

Ken Bobst

This Dunkin Donuts is located in the Morrell Plaza on Frankford Avenue. I was greeted in a friendly manner when I walked in and my order was taken promptly. I ordered an ice coffee and it was made quickly and I was pleased with how it was made. This place has plenty of tables and chairs for both single couple and groups of customers. Looks like a nice place to be a regular customer at. I could see myself stopping here on a regular basis.

Vegetarian options: No selections

Dietary restrictions: Not any

Parking: No problem

Kid-friendliness: Yes

Wheelchair accessibility: EZ access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Fritter, Bagels, Grilled Cheese, Munchkins Donut Hole Treats, Iced Latte

Tracy G

I ordered an iced matcha latte with lite ice, as I always do, only this time it was filled 3/4 to the top. I asked why it wasn’t filled all the way up and manager responded, “This is how it’s always been done.” That’s news to me!I’m wondering what the policy is if I order no ice ??

Sue McAdams

I come in every morning for my ice coffee and I have to say the staff is always amazing and friendly. Taylor, Christian and Donavan are the absolute best. If I knew the rest of the staff I would name them all.

Atmosphere: 5

Food: 5

Service: 5

Anastasiya Babycheva

There’s a guy, not sure of his name but he is blonde/ginger with a beard and calls everybody “hun”. He is one of your best workers! It could be 5:30 AM and he is so pleasant and kind! Give him a raise or promotion because he is a gem!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Grilled Cheese, Bacon Egg and Cheese, Croissant

george barrineau

Good staff can be bust at times

Parking: Located on a supermarket strip mall lot

Atmosphere: 5

Food: 5

Service: 5

Kidd Taylor (Kidd)

Just came home from Dunkin. It was beyond crowded. That tells me it's the place to go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Power Breakfast Sandwich, Donuts, Bagels

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