Says it’s 24hrs but the doors are locked and they’re telling me no. Bad service. And there’s rats outside 🤢🤢🤢
Atmosphere: 1
Food: 1
Service: 1
Theresa Harter
Ordered food with only one person waiting ahead of me. 2 employees behind the counter were more involved with their personal conversation rather than paying attention to the order. Tried to brush a lot of their conversation out of my head but they really did their best to make it everyone’s business. During their conversations, the employee cooking the food started preparing the wrong order. Other woman corrected her but then continued on with the personal chit chat. Finally got my order after waiting almost 15 minutes, and found that I was charged for something I never received. Also, side note - black mold is on the ceiling and I found an eyelash in my hashbrowns.
Atmosphere: 2
Food: 3
Service: 3
Product Photographer
Incredible staff, very kind people
Trina Ethridge
Order a turkey sausage on croissant, the top of the bread was missing the hash browns were smash together. Distasteful very distasteful.. poor service
Food: 1
Service: 1
Brian W
. I threw up a lot from the coffee :(
Debra Colbert
Drive thru moves fast, staff works as a team and make transactions go smoothly.
0livia Brantley
Great Way to start my Day...
Atmosphere: 5
Food: 5
Service: 5
Marianne Lebron
I had a very disappointing experience at this Dunkin’ location. I ordered a hot coffee with cold foam, something I get regularly at other locations with no issue—even with the $0.50 upcharge. However, the manager told me it was “against protocol” to add cold foam to hot coffee. When I asked where that policy was written, I got no clear answer.
To make things worse, instead of just giving me what I asked for (and was willing to pay for), the manager chose to refund me nearly $3 for my coffee. It felt more like she didn’t want to be wrong than actually trying to help a paying customer.
What really upset me is that one of the other employees was about to prepare my order correctly, but the manager intervened and shut it down. On top of that, after I left and got across the bridge, I realized that my food order was also made incorrectly.
Out of all the Dunkin’ locations I’ve visited, this is the only one where I’ve had this issue. It seems like common courtesy and customer service are lacking here. The only reason this gets 1 star is because 0 stars isn’t an option.
Atmosphere: 1
Food: 1
Service: 1
Shakene Williams
I had to throw it away, it was terrible
Atmosphere: 1
Food: 1
Service: 2
Davíd García Peña
Always fast thank you all employees make possible good service
I ordered from Uber eats and whomever makes the iced coffee got a hair in my drink. The bagel was stale and the breakfast wrap smelled horrible including uncooked bacon. Only compensation is to return it.
Yes absolutely because I want you to make it again?? Disgusting.
Jason Rash
Well since I been there for 4 years I made friends into family and I love the service the food and drinks and the workers are fabulous and respectful so stop by make some friends we have fun and enjoy the laughs and come get some good sandwiches and great coffee hope to see you soon 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Dunkin' Lemonade Refreshers, Doughnut, Maple Sugar Bacon Breakfast Sandwich, Muffins, Sweet Maple Bacon Egg with Cheese Croissant, Bagel
Calvin Vanlandingham
I love walking in and the Barista know my order. My food is always hot and fresh.They are always pleasant and professional. The manger i affectionately call MOM is a star. She decorates every holiday and dress with holiday fashions. I recommend this establishment.
Says it’s 24hrs but the doors are locked and they’re telling me no. Bad service. And there’s rats outside 🤢🤢🤢
Atmosphere: 1
Food: 1
Service: 1
Ordered food with only one person waiting ahead of me. 2 employees behind the counter were more involved with their personal conversation rather than paying attention to the order. Tried to brush a lot of their conversation out of my head but they really did their best to make it everyone’s business. During their conversations, the employee cooking the food started preparing the wrong order. Other woman corrected her but then continued on with the personal chit chat. Finally got my order after waiting almost 15 minutes, and found that I was charged for something I never received. Also, side note - black mold is on the ceiling and I found an eyelash in my hashbrowns.
Atmosphere: 2
Food: 3
Service: 3
Incredible staff, very kind people
Order a turkey sausage on croissant, the top of the bread was missing the hash browns were smash together. Distasteful very distasteful.. poor service
Food: 1
Service: 1
. I threw up a lot from the coffee :(
Drive thru moves fast, staff works as a team and make transactions go smoothly.
Great Way to start my Day...
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at this Dunkin’ location. I ordered a hot coffee with cold foam, something I get regularly at other locations with no issue—even with the $0.50 upcharge. However, the manager told me it was “against protocol” to add cold foam to hot coffee. When I asked where that policy was written, I got no clear answer.
To make things worse, instead of just giving me what I asked for (and was willing to pay for), the manager chose to refund me nearly $3 for my coffee. It felt more like she didn’t want to be wrong than actually trying to help a paying customer.
What really upset me is that one of the other employees was about to prepare my order correctly, but the manager intervened and shut it down. On top of that, after I left and got across the bridge, I realized that my food order was also made incorrectly.
Out of all the Dunkin’ locations I’ve visited, this is the only one where I’ve had this issue. It seems like common courtesy and customer service are lacking here. The only reason this gets 1 star is because 0 stars isn’t an option.
Atmosphere: 1
Food: 1
Service: 1
I had to throw it away, it was terrible
Atmosphere: 1
Food: 1
Service: 2
Always fast thank you all employees make possible good service
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Taste Good It Depends.
Atmosphere: 5
Food: 5
Service: 5
I ordered from Uber eats and whomever makes the iced coffee got a hair in my drink. The bagel was stale and the breakfast wrap smelled horrible including uncooked bacon. Only compensation is to return it.
Yes absolutely because I want you to make it again?? Disgusting.
Well since I been there for 4 years I made friends into family and I love the service the food and drinks and the workers are fabulous and respectful so stop by make some friends we have fun and enjoy the laughs and come get some good sandwiches and great coffee hope to see you soon 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Dunkin' Lemonade Refreshers, Doughnut, Maple Sugar Bacon Breakfast Sandwich, Muffins, Sweet Maple Bacon Egg with Cheese Croissant, Bagel
I love walking in and the Barista know my order. My food is always hot and fresh.They are always pleasant and professional. The manger i affectionately call MOM is a star. She decorates every holiday and dress with holiday fashions. I recommend this establishment.
Atmosphere: 5
Food: 5
Service: 5
Loved it
Atmosphere: 4
Food: 4
Service: 4
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