I’m very very piss so upset, The service here is horrible, and the manager has a very nasty Disposition make me feel unwanted every time I walk in I’m ready to leave but I need my coffee in the am, an by the way the coffee is terrible 🤮so I always leave here hurt and still thirsty an unsatisfied and now out of money I could of kept this is ridiculous and everytime they mess up they never want to make your drink over cause they miss up the order I swore the customer always right😫
Atmosphere: 1
Service: 1
Johna Robinson
This location has gone down hill severely over the years. A complete overhaul of staff and management is needed immediately. If not this location is in jeopardy of being shut down
Atmosphere: 1
Food: 3
Service: 1
Brett Houston
Probably the worst dunkin location I've been to. They were super busy but that's no excuse for the poor attitude of some of the employees. I didn't even get my whole order I was so ready to just get the hell out of there without pressing anyone.
Atmosphere: 1
Food: 3
Service: 1
Edgardo Hartman
Everybody’s cool, food is fire
Atmosphere: 5
Food: 5
Service: 5
Teneema Tibbs
This is the worst Dunkin Donut location ever. It doesn’t matter if you go in person to be serviced, or order from a food delivery app they “ALWAYS” get your order wrong. I’m not spending anymore money with this location.
Atmosphere: 1
Food: 1
Service: 1
Jon Schultz
Asked for a large coffee with light cream and sugar, and was given an absolute abomination of sugary, milky nonsense. It's literally the sweetest the coffee I've ever had. Do not go here for coffee under any circumstances.
Food: 1
Service: 1
Seven Grajales
I never usually leave reviews, but this Dunkin is genuinely the worst option ever. They run out of donuts around 1PM, so usually they’re open the entire day yelling, “No food, only drinks!” at people. On top of that, the register doesn’t work, so you have to use the kiosk or order ahead (the app is buggy.)
Management sucks.
Atmosphere: 1
Food: 2
Service: 1
HOUSEWORKX one
It was horrible at this location. No cashier to order from and had to use the kiosk which was not a problem. People behind the counter were really rude. I guess parts of Philly are not into the brotherly love mantra.
Atmosphere: 1
Food: 5
Service: 1
John Staff
Register hasn't worked for the past 3 months. Have to use the kiosk to order which the other day it wasnt working as well so there's no way to order other than the app (which has never worked for me). They also run out of donuts at like 1:00 PM which is insane because that means they are open for the rest of the day without donuts.
Workers are nice and food is good (if you can get it) but management over there is horrendous.
I walk in there once a week to get a caramel latte and a chocolate covered sprinkle donut and the service is ok but the manager is awful and terrible she treats her employees very poorly and she bullies them I need corporate to come and set her straight because this is ridiculous and outrageous her attitude is disgraceful she don’t even have the hospitality that a manager suppose to have whoever have corporate responsibility can you please come check her out ASAP!!!!!!
Lanae J
I was in town visiting a friend and we came here for some drinks. We witnessed the manager getting really hostile with the employees after we ordered. It was crazy. Poor worker looked like they wanted to cry. Manager needs to be let go immediately!
Atmosphere: 1
Food: 3
Service: 1
Kenia Smith
This hasn’t been my first time here but the store manager is so rude and unfortunately unprofessional to her staff and customers it was an absolutely awful experience. She was yelling at her employees like they weren’t humans with feelings it was terrible and i felt so bad for them. I hope to see a change in this location. I would love to speak to somebody from corporate about this because that is totally unacceptable and inappropriate
The coffee was bitter. The food was fine.
Atmosphere: 1
Food: 4
Service: 3
I’m very very piss so upset, The service here is horrible, and the manager has a very nasty Disposition make me feel unwanted every time I walk in I’m ready to leave but I need my coffee in the am, an by the way the coffee is terrible 🤮so I always leave here hurt and still thirsty an unsatisfied and now out of money I could of kept this is ridiculous and everytime they mess up they never want to make your drink over cause they miss up the order I swore the customer always right😫
Atmosphere: 1
Service: 1
This location has gone down hill severely over the years. A complete overhaul of staff and management is needed immediately. If not this location is in jeopardy of being shut down
Atmosphere: 1
Food: 3
Service: 1
Probably the worst dunkin location I've been to. They were super busy but that's no excuse for the poor attitude of some of the employees. I didn't even get my whole order I was so ready to just get the hell out of there without pressing anyone.
Atmosphere: 1
Food: 3
Service: 1
Everybody’s cool, food is fire
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin Donut location ever.
It doesn’t matter if you go in person to be serviced, or order from a food delivery app they “ALWAYS” get your order wrong.
I’m not spending anymore money with this location.
Atmosphere: 1
Food: 1
Service: 1
Asked for a large coffee with light cream and sugar, and was given an absolute abomination of sugary, milky nonsense. It's literally the sweetest the coffee I've ever had. Do not go here for coffee under any circumstances.
Food: 1
Service: 1
I never usually leave reviews, but this Dunkin is genuinely the worst option ever. They run out of donuts around 1PM, so usually they’re open the entire day yelling, “No food, only drinks!” at people. On top of that, the register doesn’t work, so you have to use the kiosk or order ahead (the app is buggy.)
Management sucks.
Atmosphere: 1
Food: 2
Service: 1
It was horrible at this location. No cashier to order from and had to use the kiosk which was not a problem. People behind the counter were really rude. I guess parts of Philly are not into the brotherly love mantra.
Atmosphere: 1
Food: 5
Service: 1
Register hasn't worked for the past 3 months. Have to use the kiosk to order which the other day it wasnt working as well so there's no way to order other than the app (which has never worked for me). They also run out of donuts at like 1:00 PM which is insane because that means they are open for the rest of the day without donuts.
Workers are nice and food is good (if you can get it) but management over there is horrendous.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I walk in there once a week to get a caramel latte and a chocolate covered sprinkle donut and the service is ok but the manager is awful and terrible she treats her employees very poorly and she bullies them I need corporate to come and set her straight because this is ridiculous and outrageous her attitude is disgraceful she don’t even have the hospitality that a manager suppose to have whoever have corporate responsibility can you please come check her out ASAP!!!!!!
I was in town visiting a friend and we came here for some drinks. We witnessed the manager getting really hostile with the employees after we ordered. It was crazy. Poor worker looked like they wanted to cry. Manager needs to be let go immediately!
Atmosphere: 1
Food: 3
Service: 1
This hasn’t been my first time here but the store manager is so rude and unfortunately unprofessional to her staff and customers it was an absolutely awful experience. She was yelling at her employees like they weren’t humans with feelings it was terrible and i felt so bad for them. I hope to see a change in this location. I would love to speak to somebody from corporate about this because that is totally unacceptable and inappropriate
Atmosphere: 1
Food: 2
Service: 1
Very friendly and personable.
Atmosphere: 5
Food: 5
Service: 5
Disrespectful made me go to a diffrent Dunkin
Atmosphere: 1
Food: 1
Service: 1
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