I'm extremely disappointed with the unprofessional service I received. I was left waiting for half an hour without any update, and to make matters worse, I had my baby crying in the car which I couldn’t go back or front.
Service: 1
Jazmyn Roberson
Came for free coffee day and was told a shaken express wasn’t a coffee item. No suggestions to change my order Or accommodations. I come to this Dunkin all the time. Today t receives 0/5 stars. Horrible service and the lady had an attitude with me. Won’t be seeing me ever again ✌🏾
Atmosphere: 1
Food: 1
Service: 1
chana gurl
Terrible location can only shop here if you have a car
Atmosphere: 1
Food: 1
Service: 1
ZAKIAH Miles
Greatest
Atmosphere: 5
Food: 5
Service: 5
Diamond
Dont eat here they dont care about your order it always comes out cold like they didn't heat it up the coffee is hot even tho i order an ice they put whatever they want in there you ask for three pumps they give you one even tho you paid for it and service is slow also dont order via mobile they really don't care and your order will be cold
Atmosphere: 1
Food: 1
Service: 1
Decarlos Miller
They don’t open doors you have to have a car to get anything from Dunkin’ Donuts made me feel like my money was no good
Service: 1
Don Llvv (DonLL)
The Covid pandemic of 5 years ago was a blessing for the operator of this location because since then the very large sitting area, which became a hangout for non-customers, was closed, leaving the sole method for buying anything is the drive-thru window in the rear. Mind you, even if you’re on foot you’re required to line up with the vehicles. Awkward. I watched one prospective pedestrian customer assumed he could jump the line but the cars started honking their disapproval. After all, an order’s an order, regardless from an ambulatory customer or one in a vehicle. This is a strange DD. Good luck future customers.
Atmosphere: 1
Food: 4
Service: 2
Angela B (Buying and Selling)
This is the DD on 61st & Woodland. My experience at the window was terrible. They weren't helpful with their service. The language barrier is no excuse for not trying to provide good service.
I stopped parked my car tried to go get my son a donut, only to find out that the door was locked and only to drive through is open with one employee. Not sure what type of establishment is this but it's pretty pathetic to only have to go through the drive through
Na
Why is it 12:00 and the lobby is closed
Paulla’s Lifestyle
Always going to get my life tea in the morning
Atmosphere: 4
Food: 5
Service: 4
Becky Gotti
I parked my car in the parking lot. Walked around to the entrance just for the entrance to be locked. There are about four employees inside. I knocked on the window and caught one of their attention. And she just ignored me. Then I tried getting another person‘s attention and they were ignoring me also. Not quite sure why the entrance to the lobby is locked. Another customer who was outside told me they locked the door. This is at 12:05 PM on a Tuesday; definitely during business hours. I think it’s very unprofessional and rude to ignore a customer at the door. I even tried giving the Dunkin’ Donuts a call and no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Zave
This Dunkin location has good food but it just seems like it takes longer to receive my food order at this location compared to every other Dunkin location in the area. The time is slightly delayed.
Awesome
Atmosphere: 5
Food: 5
Service: 5
I'm extremely disappointed with the unprofessional service I received. I was left waiting for half an hour without any update, and to make matters worse, I had my baby crying in the car which I couldn’t go back or front.
Service: 1
Came for free coffee day and was told a shaken express wasn’t a coffee item. No suggestions to change my order Or accommodations. I come to this Dunkin all the time. Today t receives 0/5 stars. Horrible service and the lady had an attitude with me. Won’t be seeing me ever again ✌🏾
Atmosphere: 1
Food: 1
Service: 1
Terrible location can only shop here if you have a car
Atmosphere: 1
Food: 1
Service: 1
Greatest
Atmosphere: 5
Food: 5
Service: 5
Dont eat here they dont care about your order it always comes out cold like they didn't heat it up the coffee is hot even tho i order an ice they put whatever they want in there you ask for three pumps they give you one even tho you paid for it and service is slow also dont order via mobile they really don't care and your order will be cold
Atmosphere: 1
Food: 1
Service: 1
They don’t open doors you have to have a car to get anything from Dunkin’ Donuts made me feel like my money was no good
Service: 1
The Covid pandemic of 5 years ago was a blessing for the operator of this location because since then the very large sitting area, which became a hangout for non-customers, was closed, leaving the sole method for buying anything is the drive-thru window in the rear.
Mind you, even if you’re on foot you’re required to line up with the vehicles. Awkward.
I watched one prospective pedestrian customer assumed he could jump the line but the cars started honking their disapproval. After all, an order’s an order, regardless from an ambulatory customer or one in a vehicle.
This is a strange DD. Good luck future customers.
Atmosphere: 1
Food: 4
Service: 2
This is the DD on 61st & Woodland. My experience at the window was terrible. They weren't helpful with their service. The language barrier is no excuse for not trying to provide good service.
Food: 4
Service: 3
Love going here to get my coffee
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I stopped parked my car tried to go get my son a donut, only to find out that the door was locked and only to drive through is open with one employee. Not sure what type of establishment is this but it's pretty pathetic to only have to go through the drive through
Why is it 12:00 and the lobby is closed
Always going to get my life tea in the morning
Atmosphere: 4
Food: 5
Service: 4
I parked my car in the parking lot. Walked around to the entrance just for the entrance to be locked. There are about four employees inside. I knocked on the window and caught one of their attention. And she just ignored me. Then I tried getting another person‘s attention and they were ignoring me also. Not quite sure why the entrance to the lobby is locked. Another customer who was outside told me they locked the door. This is at 12:05 PM on a Tuesday; definitely during business hours. I think it’s very unprofessional and rude to ignore a customer at the door. I even tried giving the Dunkin’ Donuts a call and no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin location has good food but it just seems like it takes longer to receive my food order at this location compared to every other Dunkin location in the area. The time is slightly delayed.
Atmosphere: 4
Food: 5
Service: 3
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