Dunkin'

7520 City Line Ave, Philadelphia
(215) 878-7500

Recent Reviews

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Chantell J

They are so rude and always getting your order wrong . If I ask to have my drink customized to my liking why am I being told no ? The customer service is terrible.

Greg King

Great service

Atmosphere: 4

Food: 5

Service: 5

Davita Hayward

They are so slow. They also act like don't like to serve color people.

Atmosphere: 1

Food: 1

Service: 1

Johnny Wishbone

Every morning

Atmosphere: 5

Food: 5

Service: 5

Manny Rodriguez

Why the store is closed at 2pm?

Atmosphere: 1

Food: 1

Service: 1

Sammy Anon

I asked for extra cream cheese. Paid for extra cream cheese. They didn’t even give enough to cover one piece of the bagel. Ridiculous

Ronisha Davis

Jabba customer service wasn't professional. The ladies need to learn better sanitary skills. Touching money than customer food is not acceptable. Their Indian based, its seem very racist.

Atmosphere: 1

Food: 1

Service: 1

Latrina Harvey

If they were down the street from my house I wouldn’t go there. The woman Rita is always rude and nasty to the customers. Seems to be really racist, all the employees seem to be racist. Staff is never friendly always acts bothered & NO blacks besides 1 black woman working there is sickening.

Atmosphere: 1

Food: 3

Service: 1

Nicole Flood

Went here the other day for a quick coffee/drink run and had a decent experience.

The only thing I will say is that the service was kind of ehh because I had order two drinks (a refresher and an iced mocha latte) off of the kiosk and waited roughly 10 mins to be given my drinks all the while my iced latte was sitting on a prep table already made up and the refresher was sitting on another prep table half way made up and I didn’t even end up getting my drinks until the man asked me was I waiting for something.

Other than that had a pretty good experience, the store was clean and neat too.

Atmosphere: 5

Food: 5

Service: 4

CD R

Went through Drive-thru late afternoon as sister wanted an egg and cheese wrap and large coffee. I personally don’t drink Dunkin, but it was convenient. Gave sandwich to her, and move she took a bite, something small, hard, and dark rolled out of the sandwich wrapper.
She asked me to look at it, and it was what we feared… a mouse dropping.
Returned to store and was greeted by a woman dressed in head wrap and garb.
She was rude and dismissive and yelled, “THST CAME FROM YOUR HOUSE, not from here!”
That set my sister off and the government official to whom she was on the phone overheard the conversation in disbelief.
My sister told her that she should have simply apologized and replaced or refunded the sandwich.
She was disrespectful, accusatory, insensitive, and rude! All of that over $3.29!
My sis stated she knew the owner who was a nice man and was certain he wouldn’t have approved.

Atmosphere: 2

Food: 1

Service: 1

Que'Bella Boss

I come here almost if not every day because it’s around the corner from me. I came here last Sunday and was treated with such rudeness and disrespect it was unbelievable. When I came to the window Amina who is a DD worker who wears all back and is 90 percent of the time in the drive through when I come ask me to hold on. When she came back she asked me my order and I began to say what I wanted and she asked me to hold on again in the middle of me placing my order. When she came back she said continue and I started to finish my or and she yelled HELLOOOO and I said to her that I was putting in my order and she’s said are you not finished. So I stop talking to her and drove around to the window and the look on her face was as if she saw a ghost. Not only did I AMINA how rude she was I then asked for a manager and she said there wasn’t one there and he would be there Monday. I didn’t not buy the the food nor will me or my family and friends shop here again. this is not the first time she is very rude and negative all the time but she lost her mind when she had the balls to yell at me and i am a paying customer. i am also a member in my community's civic Association and I will bring this up to them at the next meeting and I did not forget that I will be coming to speak to a manager tomorrow.

Atmosphere: 3

Food: 3

Service: 1

Wolf H.

All the workers are rude and miserable! If you don’t like serving coffee to the public get a better job don’t spread your misery

Atmosphere: 1

Food: 1

Service: 1

R King

It's your typical dunkin' with all of It's usual treats.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bagel, Donuts

Jennifer Snook

Not open!!!! Says it's open online.

Ms. AMHR

Put an online order for pick up, get here and they were closed. Says they close at 11pm I ordered at 825pm got here at 830pm saw someone inside with the lights on but gate at drive thru was closed.

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