Dunkin'

2025 S Broad St, Philadelphia
(215) 551-1283

Recent Reviews

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Lisa Russian

The people who work their 9can barely speak English and they are extremely rude and often get orders wrong Long lines that move very slow. NOT WORTH THE TIME

Atmosphere: 1

Food: 1

Service: 1

Yola. Sara

The store manager an old lady is very rude to customers.

Atmosphere: 1

Food: 3

Service: 1

Dewi Bento

Didn’t use gloves when pick my donuts

Atmosphere: 3

Food: 3

Service: 1

Francis Shue

Dunkin' is usually a quick and reliable stop for coffee and breakfast, and I came in for the \$6 meal deal. Unfortunately, this location felt really disorganized. There were only three people ordering, but the staff kept mixing up our orders and repeatedly asked what we got, even after we told them. A girl next to us ordered an espresso and kept getting regular coffee — they didn’t seem to listen to her at all.

The service was fast, but the experience was frustrating and chaotic. On top of that, the floors and counters were sticky, which didn’t give off the best impression. This spot works if you’re in a hurry, but I probably wouldn’t go out of my way to stop here again.

Atmosphere: 2

Food: 3

Service: 2

chris S

The beggers are to much...can't get in or out without them harassing you..way to much...workers need to do something about it..especially inside store..won't be going back

Atmosphere: 3

Food: 4

Service: 4

ʕ •ᴥ•ʔ ʕ •ᴥ•ʔ

Very rude workers especially the hispanic middle aged cashier. Was yelling at me and rushing me to order while I was deciding on what to order.

Marie Goddess

Warning ⚠️ Don't eat here food is rotten stale and burnt!! The coffee has tea mix in the drink and molded milk and old coffee! I got sick after eating here. Told the manager and she was very rude and nasty to me she's very unprofessional and sneaky if you complain be careful with your food more so! This isn't the first time they served bad food n drinks

Atmosphere: 1

Food: 1

Service: 1

Christian S (havoc64)

Drank a cold brew with spoiled cold foam, wasn't sure if it was really spoiled or not so I drank it anyway and paid for it on the toilet later. Do not get cold foam.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Cookie Butter Specialty Donut

mindlessbuddha

Worst DD around. They are a mess. Don't use this one unless you have to. The wait is horrible. They are a hot mess. No one could understand them. It was comical and hella frustrating. On top of it, the place was filthy and the people going in the worst.

Atmosphere: 1

Food: 3

Service: 1

R V

The corporate office should close down that location especially when bugs are crawling around and there's a video to prove it. They also need to replace the manager or owner, because the store is constantly dirty and where there's roaches there's mice. Was a regular customer I'm not anymore. There's a 711 on Broad and Wolf St and a Starbucks. I won't be returning.

Chris Urban

While ordering I was watching a roach crawl across the wall… also watched the short guy who works here and makes the food most of the time drop egg patties on the floor. He was picked them back up and proceeded to put them in the holding tray to be served… last time getting anything here. Go somewhere else

Atmosphere: 1

Food: 1

Service: 1

Kenya Neuson

My frozen coffee was terrible. They didn’t not make it right and it literally made me sick

Carl Cunningham

Not sure why the sign says they open at 5 am. You would be lucky to get in there at 5:30. It's 5:30 am now and I'm standing outside in the rain. The customer service is they worst. They act like your bothering them when you place your order. PLEASE FIND ANOTHER DUNKIN DONUTS. If we keep giving them business they will never change.It's months later from this first review and I'm back at this same Duncun Donut's at 5:45 the door's are locked and the 2 ladies are in there working just ignoring the line of customers they have out in the cold.

Atmosphere: 1

Food: 3

Service: 1

Roger Becker

Not too happy with the store the employee are very rude detail paying customers they cannot stand in the store and wait on there Uber other customers be having problems with this store I ordered a pancake sausage sandwich and I was served a croissant with sausage and

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Sausage Egg and Cheese

Anthony Oteri

Always homeless people inside begging and the owner doesn't do anything about it plus horrible customer

Atmosphere: 1

Food: 3

Service: 2

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