Dunkin'

2025 S Broad St, Philadelphia
(215) 551-1283

Recent Reviews

Kenya Neuson

My frozen coffee was terrible. They didn’t not make it right and it literally made me sick

Carl Cunningham

Not sure why the sign says they open at 5 am. You would be lucky to get in there at 5:30. It's 5:30 am now and I'm standing outside in the rain. The customer service is they worst. They act like your bothering them when you place your order. PLEASE FIND ANOTHER DUNKIN DONUTS. If we keep giving them business they will never change.It's months later from this first review and I'm back at this same Duncun Donut's at 5:45 the door's are locked and the 2 ladies are in there working just ignoring the line of customers they have out in the cold.

Atmosphere: 1

Food: 3

Service: 1

Roger Becker

Not too happy with the store the employee are very rude detail paying customers they cannot stand in the store and wait on there Uber other customers be having problems with this store I ordered a pancake sausage sandwich and I was served a croissant with sausage and

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Sausage Egg and Cheese

Anthony Oteri

Always homeless people inside begging and the owner doesn't do anything about it plus horrible customer

Atmosphere: 1

Food: 3

Service: 2

R

Dirty store, the employees talk too much instead of working. The manager should be telling the employees to clean the store. I wonder if the food equipment is clean. Won't be

Atmosphere: 1

Food: 1

Service: 1

Gi M

The worst Dunkin ever. I watched the woman dump coffees that were sitting on the counter in the sink, wash out those cups, and then proceed to reuse those cups for different orders. She then tried to give me one of those coffees, after dumping it in a new cup and her finger in the cold foam. I asked her to make me a new one and she had the audacity to ask me what was wrong with the coffee she gave me.

Atmosphere: 1

Food: 1

Service: 1

Dollean adams-harvey

The cashier was very polite. There wasn't a long wait. Less than 5

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Chris V

I went one morning to this Dunkin' Donuts and had the worst customer service experience of my life. They charged me 3 times on my card and kept saying my transaction was declined and that it was my fault, but I check my bank account and they did charge me 3 times. I did not get my food and they refused to give me a refund, and would not believe me when I showed them the transactions on my phone. Be careful if you try to pay with card because they do not understand their point of sales system at all and were not freindly if you politely ask for a refund.

Atmosphere: 1

Food: 1

Service: 1

Mia Pinkston

The lady at the front is always high and gets the order wrong. And then they gave me a hard time about getting a refund. This is the second time I been to this location and the girl got my order wrong. Do not go here this location is not good and the lady is always high at the front.

Atmosphere: 1

Food: 1

Service: 1

Nyeem Brooks

So though the lady got my drink of strawberry dragon fruit wrong she created something heavenly... raspberry Dragon fruit..... Could make art with these drinks of amalgamations? Grade S Art.

Erin Ryder

Out of stock of most food options. The bathroom was shut down for paying customers. I'm pretty sure that is illegal.

Janine “Trav” Travelina-Sabella

Very clean and fast service.

Pastor Tilita Smith

They gave me the wrong order and even that was cold!!!!!

Sami H.

My bread was still a doughy I spit it out / my ice coffee taste like water they put too much ice this place needs to shut down and reopen

David Crosson

Quick and friendly service for drive thru.

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