Dunkin'

Germantown Plaza, 5753 Wayne Ave, Philadelphia
(215) 842-1672

Recent Reviews

Jacob Adams

Quick service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

philly gal

I was greeted with a smile and they brought back krullers. Yea!

Atmosphere: 5

Food: 5

Service: 5

Killua Zoldyck

Like the people working at the time and the food was good with a good story they told us

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Egg and Cheese

Alexandra Reyes

I love how you prepare Matcha?

Atmosphere: 5

Food: 5

Service: 5

Kelvin

I never leave reviews but this Dunkin is by far literally filth you can smell thc smoke from one of the larger women like are people getting sick from coming here and then you have the loud mouth drunk that has never smelled like anything put urine and booze and I’m told the Vietnamese woman is the manager and she lets her store be ran like this manner is awful this place need to be investigated and and dealt with

Atmosphere: 1

Food: 1

Service: 1

Lillie Lewis

I go here because the staff that works the drive thru are always so very pleasant, and my food is always right and my coffee is always hot which is important, before you go to work ?

Atmosphere: 4

Food: 4

Service: 4

Joshua Perry

The staff are always nice, and the food is always good.

Food: 5

Service: 5

Jim T.

OMG this morning's Chorizo Wrap was amazing. I usually get this as my breakfast each day but today it was absolutely outstanding. Perfectly baked and HOT! The flavor and chorizo spiciness was perfect. Thank you Dunkin for an amazing start to my day.

Ray

I used to love this place and customer service was always on point but these 2 new lady’s at the drive-through, are so unprofessional and miserable granted we all have bad days but this is consistent I see it just these two ladies at the window with attitude and misery is unbelievable. If you don’t like your place of work simply don’t work here or fake it till you make it. It’s no reason to be that unhappy with life your breathing!!! Please bring back the other friendly staff this morning was the last straw

Atmosphere: 1

Food: 3

Service: 1

Moshe James

I can truly say the area is not as bad as most people think of Philadelphia. It was pretty much a peaceful environment, I also received a amazing customer service experience ordering my first meal there.Kid-friendliness: I Never had the experience of being there with a kid before but I definitely wouldn't give bad intentions on it as well. I'm pretty sure it will be a kind & pleasant attitude being given to a kid or your child.Parking: 9 times out of 10, You'll have a hundred percent chance of finding parking. Usually I prefer parking in the Lot to be closer. But if you should not want to use the parking lot, street parking will be most likely available as well.Wheelchair accessibility: You'll do just fine. You shouldn't have any problems, if you're wondering if you can be able to get your wheelchair inside without a hassle.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hash Browns, Sausage Egg and Cheese, Wake

T

The staff is very rude and fighting you when you complain that your order is wrong. Do not go to this location, they need a better staff

Atmosphere: 1

Food: 1

Service: 1

Phillip Harris

Every time I come to this location it’s always an issue with my food rather the order is wrong or is made incorrectly especially when I order through the drive thru and than still having to come inside only to than having to deal with the attitudes of the employees. I’ll NEVER eat there again6/21/23Once again I got to Dunkin and my order is not right AGAIN only at this location, I drove through the drive thru and ordered a croissant meal and they put it on sourdough bread I CANT WIN AT THIS LOCATION

Atmosphere: 2

Food: 3

Service: 1

Christy Love (EarthStewardess)

I don't know where Dunkin gets their people from but most of them don't realize they're at work and treat you like you're interrupting their day ??‍♀

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Iced Macchiato, Sausage Egg and Cheese, Wake

Aaron Hayward

Not a bad Dunkin. My order is usually right and I never wait too long.

Atmosphere: 4

Service: 4

Lil Buddy

The store is always crisp and clean! Going in early is always your best option, especially before the kids get out and before a rush of people come flying in! Coffee there is AMAZING! Food is good! Would recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Sausage Egg and Cheese, Bagels

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