Dunkin'
Reading Headhouse Terminal, 1113 Market St, Philadelphia
(215) 351-9370
Recent Reviews
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Dunkin' is my go-to for a quick breakfast! Their coffee is always on point and the donuts are a sweet treat to start the day.
Atmosphere: 4
Food: 4
Service: 5
You are usually pretty ready for what you get at DD... not amazing, but decent. This one is a very low level DD. Not clean, not organized, not friendly. We waited ( no one on line) while the man and woman at the counter talked. No worries, not in a rush. Then we get our drinks. My wife is very dairy intolerant, and we order a coffee with oatmilk. The guy initially seems confused by oatmilk but then gets it. It comes back, and the label says Milk and Oatmilk. So my wife is understandably nervous, so I asked. The guy first seems confused to why it says both, asking the lady. They both look at each other seeming not convinved, and put the coffee down in front of us and say ' yeah yeah Oatmilk' and walk away dismissively. Needless to say my wife didn't risk it. Guaranteed we're not going back there.
Atmosphere: 2
Food: 2
Service: 1
They are very kind at this Dunkin and get your order right! Even with a busy rush they are pretty fast.
Atmosphere: 5
Food: 5
Service: 5
Great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Girl on the cellphone. It is almost same situation in all dunkin donuts. I stop buying in suburban station in the main D Donuts due same delay intaking order and preparion the product.Waiting almost three minutrs, she did not even acknowledge. I take the train to work at airport and usually have 7 minutes . I stepped out because nobody even noticed i was waiting. Your Dunkin domut location need and upgrade in people selling your product. 6 dollars everyday x 20 days 180 dollars! I am a customer service employee for 25 years. A suggestion: Do not run that business ..it is not for you. Put a call center so your dunkin domuts employees can talk on phones !
Service: 1
Well located! So nice! Good espresso coffee.
Atmosphere: 4
Food: 4
Service: 4
Rarely do I find a 5 star Dunkin'. This is one of the best.
Atmosphere: 5
Food: 5
Service: 5
There’s plenty of other Dunkin’ Donuts in the area, go to those instead! The wait times here our production list, even if you order ahead you’ll still wait 10 to 15 minutes for your order. Also if you order in store they will up charge you for everything so it’s cheaper to order through the app prior to getting there or you’ll pay a lot more!
I only waited an hour to eat my sandwich (working), and the croissant was hard 2 days in a row. And they forced an extra sausage patty even though I specifically requested to NOT do that on the app. And the coffee tastes sour, as if it's at least a day old and reheated.Needs new management.
Food: 1
Vegetarian options: They have some vegetarian items but u have to actively look for them and I think they should have a section for things like vegetarian options but currently they don't
Parking: There is no parking, ALOT of public transportation from busses to regional rail and the el, but parking you'd have to find somewhere nearby to park and walk back to Dunkin
Kid-friendliness: Always makes my son feel special, with an extra donut or cup of ice water. Very friendly environment for kids and adults alike:)
Wheelchair accessibility: Yes you can get a wheelchair inside by both entrances and it's a straight line from order to pick up,so wheelchairs are accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The Charli Cold Foam, Doughnut, Dunkin' Refreshers, Plain Stuffed Bagel Minis
Restaurantji Recommends
They messed up order. I ordered Mocha Iced Signature latte but they gave me hot one instead of iced. There were Bengali people working during the evening. They were cursing the customers on their Bengali language. So, the customer won’t understand but I did. As I am Bengali myself they didn’t know. They have 0 respect for the customers.
Atmosphere: 1
Food: 1
Service: 1
This is definitely one of my favorite Dunkin’ Donuts locations.
Kid-friendliness: You can definitely bring your kids here.
Wheelchair accessibility: This place is very assessable for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Coffee Caramel
This is definitely one of my favorite Dunkin’ Donuts locations.
Kid-friendliness: You can definitely bring your kids here.
Wheelchair accessibility: This place is very assessable for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee Caramel
Late to open and not ready to make hot sandwiches. Coffee is not bad.
Always tasty and a nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Egg
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