Dunkin'
5401 N 5th St, Philadelphia
(215) 276-1641
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
lol this has got to be the most efficient dunkin’ donuts in the history of dunkin’ donuts?? in the morning they’re always so quick it actually confuses me. great customer service and most morning they have a team member taking orders on an ipad outside and it seems to speed up the process tremendously.
Food: 5
Service: 5
Morning staff is amazing…. Afternoon staff is so slow and disorganized
Atmosphere: 4
Food: 4
Service: 3
Great staff
I had a really great experience coming in recently. My order was made just the way I like it, and even when the store was out of something I wanted, the customer service was excellent. I always get great service here, but especially when Myra (I think that’s her name!) is working. She consistently makes my drinks perfectly and is always so friendly when I see her. Honestly, I try to come in when I know she’s there because I can always count on getting exactly what I want. The whole team brings such good energy to this store, and as someone who comes in pretty often, I really appreciate that.
Atmosphere: 4
Food: 4
Service: 5
Great all-around environment, service, and product.
Atmosphere: 5
Food: 5
Service: 5
No restroom for costumers
It’s a busy location but the Team does a great job getting the orders out in a timely manner and they are very professional and friendly.
I like getting my coffee here because they have the self order machines so that I can receive my order and be on my day
Google maps says they close at 8, arrived at 7:30 and it was closed
I recently had the pleasure of bringing my vehicle to these guys for new struts and a motor belt. Now I must say finding parts for my car and people that know how to actually work on cars like mine has been a challenge.
I couldn’t be more impressed with the level of professionalism and expertise displayed by the staff . From the moment I walked in, I was greeted warmly and felt like a valued customer.
Restaurantji Recommends
Dunkin' Donuts service has become worst than ever. Particularly at this one. The employees are often rude and unprofessional. Cursing loudly amongst each other in the store. You NEVER get what you order and in most cases I usually have time to check. Today I was in a bit of a hurry, so I preordered and went on my way. Not only did I not get what I ordered but it should’ve been a red flag how the person sneakily put the order on the counter out of my reach. NEVER told me they didn’t have what I ordered or gave me the option to choose my own replacements or get a refund. I am allergic to chocolate and generally wouldn’t order any of these donuts. On top of that they all are stale and look like someone pinched or played with them all. Every time I go to Dunkin' especially this one; I’m reminded why I no longer like or frequent Dunkin'. I used to be a daily customer I’m now down to maybe 1-3 times a year, if that; and each time I regret it.
Dietary restrictions: They don’t respect your dietary restrictions or allergies if they will substitute your items without telling you.
Atmosphere: 1
Food: 1
Service: 1
Visal is the best! Drove up from Jersey and decided to stop for a drink. Service was the best!
Atmosphere: 5
Food: 5
Service: 5
Medium hot caramel coffee with cream and sugar almost everyday. Coffee is always made to perfection never too sweet never too bitter always hot. This is my go to place for coffee.
Service: 5
How you get a $6.00 dollar meal deal only you get is only an ice coffee and a hash brown it supposed to come with a bagel,egg,cheese,and bacon. i got only 2 item never again very bad customer service very poor if they want the bagels sandwich that badly should of ask very bad
Atmosphere: 1
Food: 1
Service: 1
Enjoy my donuts, l, they stop selling my favorite twist donuts.
Atmosphere: 3
Food: 4
Service: 5
Loading...