Dunkin'
Parkwood Shopping Center, 12375 Academy Rd, Philadelphia
(215) 867-8141
Recent Reviews
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They always screw up my order! Today an old bagel instead of a maple bacon I ordered. Never again. Go to Knights rd at least they give you what you pay for.
Atmosphere: 1
Food: 1
Service: 3
Bad customer service toxic
Atmosphere: 1
Food: 1
Service: 1
My start of the morning, love the Dunkin rewards and daily bonuses. I get a free coffee at least 2 times a week
Atmosphere: 5
Food: 5
Service: 5
Regular dunkin fare. Tasty and value for the money you pay.
Atmosphere: 4
Food: 5
Service: 4
Slow drive thru, can't take orders right and never good with food besides their hash browns which are still hit or miss
Atmosphere: 1
Food: 1
Service: 1
I order bagel egg and cheese, said it twice NO BACON..!!
BUT STILL END UP WITH BACON ON IT.. 😡😡😡😡😡😡
The person behind the counter kept mean mugging me the entire time I was sitting in the lobby
Atmosphere: 2
Food: 1
Service: 1
Always a bit busy but the staff are always sweet.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Maple Sugar Bacon Breakfast Sandwich, Hash Browns, Bagel, Iced Latte
My Happy place I love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Doughnut, Hash Browns
I like store but services not good 😡
Food: 5
Service: 1
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
The coffee is always cold, no matter what time I go. The only reason I go to this location is because it is close by to my work.
I am so upset and pissed. I went thru a non crowded drive thru at your location today at 1054am. I pulled right up to the speaker spoke clearly and ordered four items. The young man asked me to repeat myself every single time more than once to where I was screaming the order at him that sent me a little bit, but worse things happen right. The entire trip to Duncan was to see my grandmother who is 101 years old. We wanted to surprise her with her favorite Dunkin item a coffee roll. We got our items and got to her house. Opened up her bag and it was a glazed doughnut not a coffee roll a tiny glazed doughnut.( not her favorite item). She then took a sip of her hazelnut iced coffee size small she made a face. There was no sugar at it and barely creamer. It was like rocket fuel. That’s two items completely wrong. The only item the green Matcha latte size medium iced was correct. I also ordered a medium Macchiato. No sugar was added to this either because the order on the receipt red ice only which was not my order. So we spent $25 on A few items and three were incorrect. How does one screw up so badly when there was at least 10 people behind there working and no line through the drive-thru. Get your SH*T together!
Great service
The worker did not listen to the directions I said light ice and she gave me a full cup of ice. It's hard enough today without the workers ripping me off let alone dunkin' donuts with all the ice Baja. The workers need to listen to directions. Need to listen to the words that are coming out of my mouth.....
Atmosphere: 1
Food: 1
Service: 1
Workers are great. Awesome service Everytime I go there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Doughnut, Egg and Cheese
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