Dunkin'
1038 Arch St, Philadelphia
(215) 625-4546
Recent Reviews
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I walked in to pick up my mobile order and neither one of the ladies working there bothered to greet me or see what I needed. I had to get their attention to get my order.
Not sure if the donuts are made onsite, but these were subpar for DD and definitely do not recommend this location.
Atmosphere: 2
Food: 2
Service: 1
Worst coffee i ever had. Tastes like something rotten in it. Just threw it away and paid 6 bucks.
Atmosphere: 1
Food: 1
Service: 1
My parents and I have been a loyal customer here for the longest. The owner is very kind to my mother and I.
Atmosphere: 5
Food: 5
Service: 5
Incredibly inconsiderate staff, especially in a train station where customers are strapped for times. Waited twenty minutes for two donuts, several customers ordered after me and received their food before. It does not take twenty minutes to put two donuts in a bag.
Fly in my drink. Super sweet (ordered only 1 caramel 2 sugar). No bathroom.
Atmosphere: 1
Food: 1
Service: 2
One of the worse coffee
I drink it in my life
Food: 1
if i could give half a star i would the staff looks miserable and they treat you like its your fault!
Atmosphere: 1
Food: 1
Service: 1
Everything was good, but they should have some more staff.
Atmosphere: 4
Food: 5
Service: 4
Great customer service!!! Delicious breakfast sandwich.
Atmosphere: 5
Food: 5
Service: 5
Incredibly rude. Didn’t look like he wanted to be there. Was on his phone when I approached the counter. Denied use of the restroom. Asked politely to use the restroom. Literally just told me “No” and shook his head. Didn’t say why or anything. I guess it’s only for paying customers, but I won’t be one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager and one of the cashiers were very RUDE & IGNORANT to honor the deal that was shown on the Dunkin Donuts app. DO NOT SPEND, YOUR HARD EARNED MONEY THERE
Atmosphere: 1
Service: 1
Horrible got told by some random black guy to get out. Not crippled even a employee. Terrible how they let gangsters run things
Atmosphere: 1
Food: 1
Service: 1
Food is horrible - coffee is so bad
Bagel was barely toasted, sandwich was cold, hash browns were hard as a rock and looked funny. Bad experience. Would highly recommend going to the one in the Fashion District or in the convention center. Food came put as if they didn't care...which they probably don't🤷🏾😭🤮🤢
Atmosphere: 2
Food: 1
Service: 2
I've been to that place a bunch of times for breakfast and brunch, and every single time, my order gets messed up. When I try to get it fixed, they act like I didn’t explain myself well, but I know I said exactly what I wanted. I showed them my receipt only to be ignored by them. I ended up spending more money for the right order but was stuck with the wrong one. Instead of tossing it, I gave it to some folks outside who could use it. At first, I thought it was just a little mistake, but they keep letting me down. I’m not going again, I’m not wasting my money. There was this new employee who was having trouble with putting down the order only to be shoved to the side and ignored by another employee. It’s just sad to see and rude of them to mistreat a new employee. Hope this helps!
Atmosphere: 2
Food: 2
Service: 1
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