Spent 17.50 on a shrimp burrito and got burnt over cooked shrimp and and entire can of black beans rolled up all in one
Atmosphere: 2
Service: 2
Quiana Garner
Always fresh
Atmosphere: 5
Food: 5
Service: 5
Kiri Burner
Chicken in the tacos was cold, clearly not fresh. It was also like chunks of grilled chicken that you’d expect on a salad, not in a taco. Girl at the counter was very nice though.
Atmosphere: 5
Food: 2
Service: 5
Samson Dass
1/5 Stars - Truly Disappointing I had high hopes for this flan, but it was an absolute disaster from the first bite. The texture was completely off—it was rubbery and dense, far from the creamy, smooth consistency a flan should have. The flavor? Practically non-existent. It tasted more like bland pudding with a strange aftertaste. To make things worse, the caramel topping was burnt to the point of being bitter and nearly inedible. I couldn’t finish even a small portion.
Atmosphere: 4
Food: 1
Service: 1
Lu Garcia
Work a block away I used to buy every day today Marco takes my order I tell him I don’t want sour cream and on burrito he puts on it anyway then I take back he tells me he can’t give me my money back after he messaged up my order they should be shut down…. The crazy part is, the other 2 ladies who usual takes my orders are helpful and they are the best. He can ask them, I never get no sour anything, and she will put This kid, took my money and when I gave back he took also wouldn’t give me another order said I needed to pay 17.00 , and was smiling while doing so, I told him I don’t eat sour anything for me to get on food I paid for them no refund then the disrespect, so came there paid got wrong food and had to leave with Nothing like absolutely Nothing after paying for a meal. To laugh and smile at a person whom paid full money for their meal, mess up the order then say what you want me do about it! I felt soooo disrespected…… to the owner… I’m tired of asking for my refund and or, a return order as you stated in post. You said come back to store to make this right, how? 1 you haven’t told any of your employees about this. 2 why would you even have me come asking these people like you actually talked with them or went over this? At this point I hate this place… whatever you said about this issue won’t get corrected you see the price with the order behind the counter but I have to kiss your a.. to get a refund. Yesterday I asked them to call you and ask, 1 lady said she text you last week you never responded to her about it.
Recommended dishes: Burrito
Silas Deane
Solid tacos
Anthony
Brought food from this place and received something I didn't ask for. Told man I don't want sour cream or sour anything, he took my money and still put on my burrito, I took food right back, he took food and wouldn't give a refund or the right order I paid for. Then this man told me he can give me a discount and re charged me for same order, I see owner took post down, they never have money back and they still have same guy working read what owners said I'm respone till other people seeing this and posting what happened, if you call and ask to speak to owner or manager guy acts as if he can't hear you, this is beyond playing with someone. As long as you have Google I'll continue to post also reach out to the 2 people I've talked to about this incident that day whom was in the store at that time
DeAndre Carter
Good evening, I witnessed something today that shouldn't have happened. I man from Penn ordered, I heard him say No sour anything, right. They still put on his order and when he told the rep, guy said what you want me to do about it! I was like really, wow, guy was a black man,person whom ordered, I eat and watched them, they really treat us totally different from the blacks, and it should not be like this in 2024. It upset me so much I told people at the hospital what I just witnessed, if I knew where the guy worked I would have brought him lunch again, this left a really bad taste in my mouth. What about that man's refund, or maybe since he a black man they expected he to handle things differently, that right there Should Never Be Allowed. That man came to your place of business to extend business and buy, that's the treatment he got. I'd love to speak with the owner and tell my voice, if they can't fix that problem I won't be spending anymore money there. I'm also local, and can come speak about this.
Tommy Bunns
He, like these people but I was in the store when young man ordered el burrito and I clearly said No Sour Anything and for them to treat him that way makes me not want to buy anymore, also the guy takes back and he was very humble said this is not what I ordered can I get the right order, they told him he have to charge again.. at that point I wanted to cancel my order as I already paid, right is right, your guy was wrong for that, that man didn't deserve that,
Sarah Anderson
El Taco is just as amazing as the people who work there, the customer service and food are both incredible!
It’s good but there’s none of the usual side sauces for the tacos (e.g salsa, hot sauce)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: El Taco
Krishna Patel
We bought almost $80 worth of food. They forgot my extra jalapeños in my burrito bowl, so I went back to ask for them. The cashier asked for my receipt. I showed it which said jalapeños. She looks at the chef and says “it should already be in the bowl”. It very obviously was not. Pretty unbelievable that they wouldn’t even believe it when they saw it with their eyes. Not sure if they were racist or just plain blind.
Service: 1
Luke Sheppard
Overpriced and flavorless. First time here and won’t be going back. Tacos confusingly more expensive because the base price doesn’t include meat. Much better and cheaper tacos can be found around Philly. I got Al pastor tacos for $15 and they were flavorless. Portions were fine but expected decent taste for $15.
Atmosphere: 3
Food: 2
Service: 3
KELLY GROFF
I had the pleasure of a quick stop in to the Spruce St location. Grabbed a Pineapple soda and dessert. Very polite and professional young people assisted me and the dessert was great! Can't wait to come by again!
Atmosphere: 5
Food: 5
Service: 5
Erica Amshoff
Their service is always nice, patient, and easy to talk to. The place has an awesome vibe. My girlfriend and I frequent here, and we typically get the al pastor and the cauliflower al pastor, and both are delicious. We've tried other things, and while they are good, the al pastor is far superior.
Spent 17.50 on a shrimp burrito and got burnt over cooked shrimp and and entire can of black beans rolled up all in one
Atmosphere: 2
Service: 2
Always fresh
Atmosphere: 5
Food: 5
Service: 5
Chicken in the tacos was cold, clearly not fresh. It was also like chunks of grilled chicken that you’d expect on a salad, not in a taco. Girl at the counter was very nice though.
Atmosphere: 5
Food: 2
Service: 5
1/5 Stars - Truly Disappointing
I had high hopes for this flan, but it was an absolute disaster from the first bite. The texture was completely off—it was rubbery and dense, far from the creamy, smooth consistency a flan should have. The flavor? Practically non-existent. It tasted more like bland pudding with a strange aftertaste. To make things worse, the caramel topping was burnt to the point of being bitter and nearly inedible. I couldn’t finish even a small portion.
Atmosphere: 4
Food: 1
Service: 1
Work a block away I used to buy every day today Marco takes my order I tell him I don’t want sour cream and on burrito he puts on it anyway then I take back he tells me he can’t give me my money back after he messaged up my order they should be shut down…. The crazy part is, the other 2 ladies who usual takes my orders are helpful and they are the best. He can ask them, I never get no sour anything, and she will put This kid, took my money and when I gave back he took also wouldn’t give me another order said I needed to pay 17.00 , and was smiling while doing so, I told him I don’t eat sour anything for me to get on food I paid for them no refund then the disrespect, so came there paid got wrong food and had to leave with Nothing like absolutely Nothing after paying for a meal. To laugh and smile at a person whom paid full money for their meal, mess up the order then say what you want me do about it! I felt soooo disrespected…… to the owner… I’m tired of asking for my refund and or, a return order as you stated in post. You said come back to store to make this right, how? 1 you haven’t told any of your employees about this. 2 why would you even have me come asking these people like you actually talked with them or went over this? At this point I hate this place… whatever you said about this issue won’t get corrected you see the price with the order behind the counter but I have to kiss your a.. to get a refund. Yesterday I asked them to call you and ask, 1 lady said she text you last week you never responded to her about it.
Recommended dishes: Burrito
Solid tacos
Brought food from this place and received something I didn't ask for. Told man I don't want sour cream or sour anything, he took my money and still put on my burrito, I took food right back, he took food and wouldn't give a refund or the right order I paid for. Then this man told me he can give me a discount and re charged me for same order, I see owner took post down, they never have money back and they still have same guy working read what owners said I'm respone till other people seeing this and posting what happened, if you call and ask to speak to owner or manager guy acts as if he can't hear you, this is beyond playing with someone. As long as you have Google I'll continue to post also reach out to the 2 people I've talked to about this incident that day whom was in the store at that time
Good evening, I witnessed something today that shouldn't have happened. I man from Penn ordered, I heard him say No sour anything, right. They still put on his order and when he told the rep, guy said what you want me to do about it! I was like really, wow, guy was a black man,person whom ordered, I eat and watched them, they really treat us totally different from the blacks, and it should not be like this in 2024. It upset me so much I told people at the hospital what I just witnessed, if I knew where the guy worked I would have brought him lunch again, this left a really bad taste in my mouth. What about that man's refund, or maybe since he a black man they expected he to handle things differently, that right there Should Never Be Allowed. That man came to your place of business to extend business and buy, that's the treatment he got. I'd love to speak with the owner and tell my voice, if they can't fix that problem I won't be spending anymore money there. I'm also local, and can come speak about this.
He, like these people but I was in the store when young man ordered el burrito and I clearly said No Sour Anything and for them to treat him that way makes me not want to buy anymore, also the guy takes back and he was very humble said this is not what I ordered can I get the right order, they told him he have to charge again.. at that point I wanted to cancel my order as I already paid, right is right, your guy was wrong for that, that man didn't deserve that,
El Taco is just as amazing as the people who work there, the customer service and food are both incredible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, El Taco
Restaurantji Recommends
It’s good but there’s none of the usual side sauces for the tacos (e.g salsa, hot sauce)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: El Taco
We bought almost $80 worth of food. They forgot my extra jalapeños in my burrito bowl, so I went back to ask for them. The cashier asked for my receipt. I showed it which said jalapeños. She looks at the chef and says “it should already be in the bowl”. It very obviously was not. Pretty unbelievable that they wouldn’t even believe it when they saw it with their eyes. Not sure if they were racist or just plain blind.
Service: 1
Overpriced and flavorless. First time here and won’t be going back. Tacos confusingly more expensive because the base price doesn’t include meat. Much better and cheaper tacos can be found around Philly. I got Al pastor tacos for $15 and they were flavorless. Portions were fine but expected decent taste for $15.
Atmosphere: 3
Food: 2
Service: 3
I had the pleasure of a quick stop in to the Spruce St location. Grabbed a Pineapple soda and dessert. Very polite and professional young people assisted me and the dessert was great! Can't wait to come by again!
Atmosphere: 5
Food: 5
Service: 5
Their service is always nice, patient, and easy to talk to. The place has an awesome vibe. My girlfriend and I frequent here, and we typically get the al pastor and the cauliflower al pastor, and both are delicious. We've tried other things, and while they are good, the al pastor is far superior.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesy Questa
Loading...