Fila's Pizza
1901 E Washington Ln, Philadelphia
(267) 323-2289
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I'm absolutely hooked on this pizza place! The pizza is hands down delicious, I've had zero issues and now this is the only place I go to for my pizza fix. Highly recommended! - Plus customer service wasn’t as bad as everyone makes it seem, my experience was great
Atmosphere: 5
Food: 5
Service: 5
They literally steal your credit card/ debit card information. Soon as I paid for my pizza 15 minutes later they brought food from asads chicken which is literally across the street from them and went to Dunkin’ Donuts. Got a new card and they still were trying the old card. I couldn’t prove it was them or not so I gave them a pass. Fast forward on Wednesday I used my card and ordered pizza , on Friday they used my card to pay their $150 phone bill. I called my bank to dispute it and opened an investigation. I called T-Mobile to open an investigation. I went to the store and called the cops to file a police report. I AM NOT LETTING UP ON THEM UNTIL THIS PLACE IS SHUT DOWN FOR FRAUD. The manager tells me “you can’t prove anything” I said once the investigation is over with whoever paid their phone bill with my debit card and if it’s anyone in this store you’re going to jail!!! DO NOT ORDER FROM HERE WITH YOUR CARD. The food is a hit or miss, sometimes it’s good and some times it’s not. Definitely not worth getting my card hacked !!
Atmosphere: 1
Food: 1
Service: 1
Worst Pizzeria Customer Service is horrible took my food to the wrong address and then had the audacity to say I gave them the wrong address when I asked for my money back they said they couldn’t refund me because I paid with my card so I had to take the cold food or get a credit
Gave a cash tip, and was charged an additional 6.75 more on my card and a day later had a random charge on my account for food i did not order, not saying it was them who stole my card number but most likely it was based on the stealing of an additional tip. Be wary. Tried to reach out and was met with huge attitude. Never again.
Atmosphere: 1
Food: 3
Service: 1
Food was great. Customer service was excellent!!! Def my new fav spot !!!
Atmosphere: 5
Food: 5
Service: 5
Do not waste your time or money unless you're paying cash and are desperate.The staff is rude. Also apparently thieves. This is my second time ordering online in two years and now the second time my credit card info has been stolen.
I really like the pizza but when I ordered to pick up they kept changing the time did not appreciate that though
Atmosphere: 3
Food: 3
Service: 2
This place consistently has the worst pizza I've ever had in my life. I keep forgetting to never go back. I just spent $17 on a stomach ache.
Food: 1
Nice place and the staff was friendly
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Plain Pizza
Their 10 bucks large pizza was well made. Good eats!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This rating is not about the food. But i did order a pizza, which i've done several times before from here. The pizza was fine. But the credit card charge was higher than stated on order confirmation when I ordered online and to add insult to injury after using my credit card for the first time I got a surprise $205 charge to PPA on my credit card. Whoever in that store did it, that was pretty dumb to commit fraud with your name attached to it. When the transaction gets reversed and you get a boot don't be mad, karma is real.
Update July 2, 2024:
Just don't order from here. I wanted to give this place a second chance so I ordered a pizza from them with a different credit card from the last time I ordered from them. Soon after I get an alert about fraudulent charges on my credit card once again. One from Applebee's and another from wingstop. They are either using the card info for themselves and selling the info on the dark web. I know this because some transactions are local and others are out of state. Do yourself a favor and look elsewhere for food. I am not the only person who this has happened to after ordering from here.
I paid $16 for 8 chicken wings that are very small, cooked so hard there was no flavor. I was very disappointed, then called and was very upset because I was told there is nothing that they can do. The wings are discussing and not worth $16.
Atmosphere: 1
Food: 1
Service: 2
Wings are great!
Atmosphere: 4
Food: 5
Service: 4
The Hispanic lady that answers the phone is extremely rude, she has no customer service skills. Your food is good but she is horrible and has a nasty attitude. Where is your professionalism? Please do better.
Service: 1
Cheese steaks are neutral, not old school. Philly is different now, and the quality of food is low. Bread doughy, not grilled. Onions precooked and look old, gray, no flavor, Mayo has no flavor. They just churning out food to make money . The young lady was very nice though, which is appreciated in today's world.
Atmosphere: 4
Food: 3
Service: 4
Loading...