Five Guys

1717 N 12th St, Philadelphia
(215) 763-5489

Recent Reviews

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Maziyah Smith

If you want an undone burger come to this location. I went here picked up my burger took a nap for about two hours woke up to eat my burger and it’s pink inside what a disappointment.

Atmosphere: 4

Food: 1

Service: 4

Khalid O

Terrible experience. The service was chaotic and unprofessional, and my burger was a letdown, dry patties and burnt onions. Never again 👎

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Their Cheeseburger

Shaun

I love free refills but I can't stand

Atmosphere: 5

Food: 5

Service: 5

Amina M

I ordered from off oglf Uber Eats. The food came fresh and hot but the problem is the burger I ordered was incorrect. I called them up and the young man who picked up was very polite and told me I can come get it remade. Due to where I was I told I'll be there in about 2 hours. As soon as I walked in they knew it was me. The cashier and the gentlemen cooking my burger were amazing. It wasn't a tussle on getting it remade and got me in and out. I like this location and the fast resolvement .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Fries

Carolyn Sudler

Food is always good

Atmosphere: 5

Food: 5

Service: 5

Rob Erry

Five Guys is my favorite fast-food burger spot! The made-to-order burgers are juicy, and the fries are always crispy and delicious.

Atmosphere: 5

Food: 5

Service: 4

Brandon Lee

Can only order pickup past 7pm. Bad customer service

Mark Nachlis

Always predictably good. And I love the peanuts.

Atmosphere: 5

Food: 5

Service: 5

Mikal Morton

Love five guys keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Jorgelina Rodriguez

these are one of the rudest people I’ve ever encountered on campus. i went to wash my hands in the restroom before placing my order since i was at chase bank right next door depositing some cash. The guy started screaming asking where am i going, i stayed to wash my hands since there’s a big sign that says restroom: then proceeds to tell the girl to tell me the “rules” on how i have to wait for my order or finish eating before using the bathroom. He was so ignorant and rude im never stepping foot in here again, fore him and her for their dirty attitudes.

RIPJanet Strimel

Today Dec 7th 2024 I ordered on DoorDash from this location I ordered a triple bacon cheeseburger and Bacon cheeseburger One order of fries My triple bacon cheeseburger didn’t come with any bacon and I paid for it how can you forget to put bacon on a triple cheeseburger when it’s on the slip???? Real joke Either get people that know how to read English or give people that know how to read plain and simple!

Atmosphere: 1

Food: 1

Service: 1

Monica hunter

My goodness it bad enough that their so expensive but for the customer service to be horrible is far more worst ? will never come to this location again

Food: 3

Azim Akramov

Disgusting staff

Atmosphere: 1

Food: 1

Service: 1

J Mo

Pretty nice staff especially for young college students.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Bacon Burger

Adam Walton

avoid this five guys at all cost. probably worst location I’ve ever been too. The staff is extremely careless, rude and disrespectful. I imagine the only thing that keeps this location in business is the location. I’ll make my own burger next time.

Atmosphere: 1

Food: 1

Service: 1

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