Everyone from host at the door to the serving staff and bar staff did an excellent job! I'd gladly celebrate a birthday at Frame again.
D'Jahne
Sure! Here's a professional and honest review you can post: --- **3/5 Stars** I really wanted to enjoy this spot, but unfortunately the experience was just okay. I ordered the lamb chops, which came out overcooked and barely seasoned—definitely not what I was expecting. My boyfriend had the jerk snapper, but it lacked any real jerk flavor, which was disappointing given that it's a signature dish. To top it off, we asked for bottled water and were served 7/11 brand water. For a dine-in experience, that felt a bit out of place and took away from the overall vibe. The service was decent, but the food and details didn't quite match the level we were hoping for.
Neisha
First time going here, went to celebrate my birthday with some friends. Great service was provided right as you walk through the door. The food was good and nicely portioned and served and drinks were tasty. The music was great and was a constant vibe, the only down side was that the noise was really loud and was heard to hear the person talking next to you. Overall it was a great experience and will come back again.
Will
Started off a bit underwhelming due to some miscommunication and unorganization. However, they were able to turn it around and my team had a great time. It is a small restaurant and not really equipped to handle large parties(we had 20 ppl) so it started off slow but turned into a nice time. The food was great. Calvin, Kay and Jordan were great and took good care of us. I am not sure if another gentleman was the manager but he was the least engaging and for a party spending thousands of dollars at your establishment, I would have expected him to come out and greet us. Overall we had a great time.
Alex
I usually don't post my reviews , especially if they are bad . But this has to be the worst dining experience I have had with my wife ever . Reservations were for 6 and we get there at 5:50 , pull on the door and it was locked . We wait til 6 and finally the doors open . A party of 16 that were not there before us was seated first and then us and an older couple who were waiting as well . The server came and gave us water and asked if we were celebrating anything, we said no . She then took our drink orders . She then went to the older couple and took their order as well . After about 20 mins she came back and said sorry for the delay but the bar got slammed, which was completely false because we gave our orders before the larger party . If you know you have a large party wouldn't it make sense to have a server take their orders and someone else take the orders of the two 2 tops .. or at least take the two tops orders first ??!! .. the drinks weren't good at all ..but we didn't want to be those people and just leave so we ordered appetizers. Oysters and the grilled octopus. It's hard to mess up oysters but they did .. and the octopus was rubbery and tough . Not our vibe and for what they charge not worth the value at all ... We left and went right around the corner and had amazing food and even more amazing drinks with much better service . 0 out of 10 do not recommend
Kierra
Great food, the food came out fast and the customer service was good as well, definitely need more servers.
Mark
We were pleasantly surprised walking in, not knowing what to expect. The ambience is very cool, dark and intimate with great music. We ordered the salmon and red snapper entrees. These were prepared and cooked perfectly! The red snapper comes out as the complete fish, head and tail. You should know how to debone a fish if you choose it. It's fully deep fried with a coating, helping to mask the head. Their specialty cocktails were great and a little on the sweet side. All in all it was a great place to try!
Imani Carter
I’ve been here maybe two times in the past 4 years, and it was great! But this time was amazing. We came pretty late so we didn’t get any food. But the service was IMPECCABLE. The night isn’t even over yet and I just had to write this review. Huge shout out to the wait staff and bouncers, but I need to give Calvin his flowers. He made sure all of my friends were good the entire time and because of him, I definitely want to come more often.
Other than that, the lemon drop is so good, and the hookah HITS. 1000/10 experience.
Dominic Allen
Service was great! Waitress was phenomenal. She catered to our personal celebrations and service was even swell the food was kind of mid. Came out hot and quick just wish it were more seasoned. The fried jerk red snapper had no jerk flavor. I've had it presented differently where the snapper was fileted and presented in nugget form along the head.
Tiffany
Booked this for a birthday party thought it was going to be more about the atmosphere than the food. I was wrong, food was delicious and the vibes were great. They even provided a round of shots to the table to celebrate the birthday. Some of our party was late but the staff easily accommodated that. Would 100% book here again
Music volume makes it a bit difficult for a large group to hear each other while conversing. The food and drinks were decent
Layah
Food was delicious. Had a reservation for 8. There was a DJ there who was phenomenal. Definitely high energy. Good for large parties. Hookahs were a bit expensive but the bottomless mimosas were a hit. Definitely recommend
Shynesse
The food is great! The service is great! My only complaint is that even though brunch starts at 11am the DJ doesn't come until 1pm. So if your looking to dance in your seat come after like 2. But overall I would go back.
Taja
I came here for my birthday and I must say this place had a nice vibe and nice ambiance. We had brunch upstairs which was a nice area. There was a nice photo opp up there as well. Our waiter was so nice and got us everything we needed. Now here was our ratings : Food :8/10. Hookah: 10/10 Drinks: 10/10 - (We had unlimited mimosas & rounds of shots) . Overall I say this is a place to go!
jennifernicole
Went there for my girlfriend’s bday. We had a reservations at 8:15pm. When we got there our table wasn’t ready and we didn’t get seated until 8:45pm we didn’t get our foods, drinks until 9:50pm. So after waiting 30 mins for our table be had to wait another hour for our food. My girlfriend order 2 hookahs and she only received 1 and had to cancel the other because by 11pm they kicked us out claiming to have another party coming. We were still eating and drinking. They offered so last call to let us know that we reached our table limit. Just came over with the bill and said we needed to leave the table..mind you we spend and hour and 30 mins just waiting for a table and our food.. so disappointing they need to do better!!
Everyone from host at the door to the serving staff and bar staff did an excellent job! I'd gladly celebrate a birthday at Frame again.
Sure! Here's a professional and honest review you can post: --- **3/5 Stars** I really wanted to enjoy this spot, but unfortunately the experience was just okay. I ordered the lamb chops, which came out overcooked and barely seasoned—definitely not what I was expecting. My boyfriend had the jerk snapper, but it lacked any real jerk flavor, which was disappointing given that it's a signature dish. To top it off, we asked for bottled water and were served 7/11 brand water. For a dine-in experience, that felt a bit out of place and took away from the overall vibe. The service was decent, but the food and details didn't quite match the level we were hoping for.
First time going here, went to celebrate my birthday with some friends. Great service was provided right as you walk through the door. The food was good and nicely portioned and served and drinks were tasty. The music was great and was a constant vibe, the only down side was that the noise was really loud and was heard to hear the person talking next to you. Overall it was a great experience and will come back again.
Started off a bit underwhelming due to some miscommunication and unorganization. However, they were able to turn it around and my team had a great time. It is a small restaurant and not really equipped to handle large parties(we had 20 ppl) so it started off slow but turned into a nice time. The food was great. Calvin, Kay and Jordan were great and took good care of us. I am not sure if another gentleman was the manager but he was the least engaging and for a party spending thousands of dollars at your establishment, I would have expected him to come out and greet us. Overall we had a great time.
I usually don't post my reviews , especially if they are bad . But this has to be the worst dining experience I have had with my wife ever . Reservations were for 6 and we get there at 5:50 , pull on the door and it was locked . We wait til 6 and finally the doors open . A party of 16 that were not there before us was seated first and then us and an older couple who were waiting as well . The server came and gave us water and asked if we were celebrating anything, we said no . She then took our drink orders . She then went to the older couple and took their order as well . After about 20 mins she came back and said sorry for the delay but the bar got slammed, which was completely false because we gave our orders before the larger party . If you know you have a large party wouldn't it make sense to have a server take their orders and someone else take the orders of the two 2 tops .. or at least take the two tops orders first ??!! .. the drinks weren't good at all ..but we didn't want to be those people and just leave so we ordered appetizers. Oysters and the grilled octopus. It's hard to mess up oysters but they did .. and the octopus was rubbery and tough . Not our vibe and for what they charge not worth the value at all ... We left and went right around the corner and had amazing food and even more amazing drinks with much better service . 0 out of 10 do not recommend
Great food, the food came out fast and the customer service was good as well, definitely need more servers.
We were pleasantly surprised walking in, not knowing what to expect. The ambience is very cool, dark and intimate with great music. We ordered the salmon and red snapper entrees. These were prepared and cooked perfectly! The red snapper comes out as the complete fish, head and tail. You should know how to debone a fish if you choose it. It's fully deep fried with a coating, helping to mask the head. Their specialty cocktails were great and a little on the sweet side. All in all it was a great place to try!
I’ve been here maybe two times in the past 4 years, and it was great! But this time was amazing. We came pretty late so we didn’t get any food. But the service was IMPECCABLE. The night isn’t even over yet and I just had to write this review. Huge shout out to the wait staff and bouncers, but I need to give Calvin his flowers. He made sure all of my friends were good the entire time and because of him, I definitely want to come more often.
Other than that, the lemon drop is so good, and the hookah HITS. 1000/10 experience.
Service was great! Waitress was phenomenal. She catered to our personal celebrations and service was even swell the food was kind of mid. Came out hot and quick just wish it were more seasoned. The fried jerk red snapper had no jerk flavor. I've had it presented differently where the snapper was fileted and presented in nugget form along the head.
Booked this for a birthday party thought it was going to be more about the atmosphere than the food. I was wrong, food was delicious and the vibes were great. They even provided a round of shots to the table to celebrate the birthday. Some of our party was late but the staff easily accommodated that. Would 100% book here again
Restaurantji Recommends
Music volume makes it a bit difficult for a large group to hear each other while conversing. The food and drinks were decent
Food was delicious. Had a reservation for 8. There was a DJ there who was phenomenal. Definitely high energy. Good for large parties. Hookahs were a bit expensive but the bottomless mimosas were a hit. Definitely recommend
The food is great! The service is great! My only complaint is that even though brunch starts at 11am the DJ doesn't come until 1pm. So if your looking to dance in your seat come after like 2. But overall I would go back.
I came here for my birthday and I must say this place had a nice vibe and nice ambiance. We had brunch upstairs which was a nice area. There was a nice photo opp up there as well. Our waiter was so nice and got us everything we needed. Now here was our ratings : Food :8/10. Hookah: 10/10 Drinks: 10/10 - (We had unlimited mimosas & rounds of shots) . Overall I say this is a place to go!
Went there for my girlfriend’s bday. We had a reservations at 8:15pm. When we got there our table wasn’t ready and we didn’t get seated until 8:45pm we didn’t get our foods, drinks until 9:50pm. So after waiting 30 mins for our table be had to wait another hour for our food. My girlfriend order 2 hookahs and she only received 1 and had to cancel the other because by 11pm they kicked us out claiming to have another party coming. We were still eating and drinking. They offered so last call to let us know that we reached our table limit. Just came over with the bill and said we needed to leave the table..mind you we spend and hour and 30 mins just waiting for a table and our food.. so disappointing they need to do better!!
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