We visited Hiroki for a special occasion. My wife had just given birth and, after nine months, was finally able to enjoy sushi again. The food was outstanding as always. It was fresh, beautifully prepared, and consistently high quality. The staff was also professional and attentive, just like the last time we were here.
One small note: One of the waitresses had a noticeable sniffle and sounded congested. She did not cough and made an effort to keep a reasonable distance, so I do not want to fault her. However, as a new parent, hearing someone continuously sniffling does make me nervous. If this comes up in the future, I would appreciate the staff considering simple precautions like offering or using a face mask to help guests feel more comfortable.
Atmosphere: 5
Food: 5
Service: 5
Anonymous Anonymous
Odd that they tell us to arrive on time and then are running 10 min late. Never seen an omakase start late.
For the price, food isn’t that good. Paid 400+ for 2 people. I’m sure there’s better places to spend the money, like rent.
Atmosphere: 4
Food: 3
Service: 2
Cara Miller
Like other recent reviews this place is over priced. Our food was bland, presentation was underwhelming and our service was rushed. On the bright side the saki paring was on point and the atmosphere was romantic.
Atmosphere: 4
Food: 2
Service: 3
Anthony Mobile
I went with my brother. It was a very quiet and intimate experience.
Service was fantastic and very educational.
The food was amazing and we left full after 2 hours of eating. Absolutely loved it!
We did the omakase plus sake pairing and both were amazing. There was no wait time at all
Atmosphere: 5
Food: 5
Service: 5
Ready 2 Ship
DO NOT EAT HERE!
Food: 1
Rob Gambino
BEWARE BEWARE! Unfair Cancellation Fee Experience
I recently had a very disappointing experience with this restaurant. I had to cancel my reservation because I tested positive for COVID-19 and was too sick to attend. I tried calling to explain the situation, but no one answered or returned my calls. Despite giving more than 24 hour + notice, I was still charged a cancellation fee for a dinner I never even attended.
For a so called michelin star omakase if they are not getting a fresh delivery every morning then everyone is eating DAY OLD fish EWWW!
It’s incredibly unfair to penalize someone under those circumstances, especially when there was legitimate notice and a valid health reason. I would have expected a more understanding and responsive approach, particularly given today’s environment. Unfortunately, this experience left a bad impression and I don’t plan on booking here again.
They didn't even call me back, they wont even return my email look at the images they just shoot the email around the company. No acknowledgement at all.
Atmosphere: 1
Food: 1
Service: 1
Mike
Terrible Sushi If you want to get overcharged for something go try this place.
Atmosphere: 1
Food: 1
Service: 1
Shane Greer
A remarkable experience from start to finish. Bravo.
Atmosphere: 5
Food: 5
Service: 5
Emilia
The service was bad, food was mediocre and the price was way over the top. I recommend you to go to other place where you can get better quality of food and reasonable price
Atmosphere: 1
Food: 1
Service: 1
Tyler Scott
Just do yourself a favor and don’t book a reservation or go to this restaurant. If you have a reasonable and legitimate issue and have to cancel they will proceed to charge you full price. Not only that but they will still charge you even if you ask to let you move the reservation. Extremely disappointed in their customer service. Needless to say I decided to give this place a shot. I guess that won’t ever be happening. I suggest you go somewhere else. I tried to explain my situation and they didn’t care and proceeded to charge over $300 for 2 people.
Incredible experience top to bottom. Server was incredibly knowledgeable. The plating had character, the food was delicious and the ambience made it a very special evening for us. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Bella
Slightly low quality fish & ingredients for Omakase. It's also not like an experience since the chef just mass prep for all the folks in the restaurant all at once so it's not a full Omakase experience. Overall, I'd go someplace else. The staff and chef were nice but the limitless Costco ingredients that were pulled out straight from the packaging right in front of us was kinda hilarious.
Abhay Sri
Food was very mid compared to the price and the flavors were not there.
Atmosphere: 3
Food: 1
Service: 3
Robert N
Food is not good at all, probably one of the more expensive and least tasty omakase. Cool Japanese toilet though in the restroom though!
Atmosphere: 1
Food: 1
Service: 3
Trisha Quan
We ran a few min late but our host was so nice and let us know where we could park to save time. The food was sublime and so fresh! Definitely not a restaurant you go to daily/weekly, but great for special occasions a few times a year! It was probably the best omakase experience I’ve ever had. And since it was a slower night (weekday), it was like we had a private restaurant experience!
We visited Hiroki for a special occasion. My wife had just given birth and, after nine months, was finally able to enjoy sushi again. The food was outstanding as always. It was fresh, beautifully prepared, and consistently high quality. The staff was also professional and attentive, just like the last time we were here.
One small note: One of the waitresses had a noticeable sniffle and sounded congested. She did not cough and made an effort to keep a reasonable distance, so I do not want to fault her. However, as a new parent, hearing someone continuously sniffling does make me nervous. If this comes up in the future, I would appreciate the staff considering simple precautions like offering or using a face mask to help guests feel more comfortable.
Atmosphere: 5
Food: 5
Service: 5
Odd that they tell us to arrive on time and then are running 10 min late. Never seen an omakase start late.
For the price, food isn’t that good. Paid 400+ for 2 people. I’m sure there’s better places to spend the money, like rent.
Atmosphere: 4
Food: 3
Service: 2
Like other recent reviews this place is over priced. Our food was bland, presentation was underwhelming and our service was rushed. On the bright side the saki paring was on point and the atmosphere was romantic.
Atmosphere: 4
Food: 2
Service: 3
I went with my brother. It was a very quiet and intimate experience.
Service was fantastic and very educational.
The food was amazing and we left full after 2 hours of eating. Absolutely loved it!
We did the omakase plus sake pairing and both were amazing. There was no wait time at all
Atmosphere: 5
Food: 5
Service: 5
DO NOT EAT HERE!
Food: 1
BEWARE BEWARE! Unfair Cancellation Fee Experience
I recently had a very disappointing experience with this restaurant. I had to cancel my reservation because I tested positive for COVID-19 and was too sick to attend. I tried calling to explain the situation, but no one answered or returned my calls. Despite giving more than 24 hour + notice, I was still charged a cancellation fee for a dinner I never even attended.
For a so called michelin star omakase if they are not getting a fresh delivery every morning then everyone is eating DAY OLD fish EWWW!
It’s incredibly unfair to penalize someone under those circumstances, especially when there was legitimate notice and a valid health reason. I would have expected a more understanding and responsive approach, particularly given today’s environment. Unfortunately, this experience left a bad impression and I don’t plan on booking here again.
They didn't even call me back, they wont even return my email look at the images they just shoot the email around the company. No acknowledgement at all.
Atmosphere: 1
Food: 1
Service: 1
Terrible Sushi If you want to get overcharged for something go try this place.
Atmosphere: 1
Food: 1
Service: 1
A remarkable experience from start to finish. Bravo.
Atmosphere: 5
Food: 5
Service: 5
The service was bad, food was mediocre and the price was way over the top. I recommend you to go to other place where you can get better quality of food and reasonable price
Atmosphere: 1
Food: 1
Service: 1
Just do yourself a favor and don’t book a reservation or go to this restaurant. If you have a reasonable and legitimate issue and have to cancel they will proceed to charge you full price. Not only that but they will still charge you even if you ask to let you move the reservation. Extremely disappointed in their customer service. Needless to say I decided to give this place a shot. I guess that won’t ever be happening. I suggest you go somewhere else. I tried to explain my situation and they didn’t care and proceeded to charge over $300 for 2 people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Incredible experience top to bottom. Server was incredibly knowledgeable. The plating had character, the food was delicious and the ambience made it a very special evening for us. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Slightly low quality fish & ingredients for Omakase. It's also not like an experience since the chef just mass prep for all the folks in the restaurant all at once so it's not a full Omakase experience. Overall, I'd go someplace else. The staff and chef were nice but the limitless Costco ingredients that were pulled out straight from the packaging right in front of us was kinda hilarious.
Food was very mid compared to the price and the flavors were not there.
Atmosphere: 3
Food: 1
Service: 3
Food is not good at all, probably one of the more expensive and least tasty omakase. Cool Japanese toilet though in the restroom though!
Atmosphere: 1
Food: 1
Service: 3
We ran a few min late but our host was so nice and let us know where we could park to save time. The food was sublime and so fresh! Definitely not a restaurant you go to daily/weekly, but great for special occasions a few times a year! It was probably the best omakase experience I’ve ever had. And since it was a slower night (weekday), it was like we had a private restaurant experience!
Atmosphere: 5
Food: 5
Service: 5
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