I recently had a very disappointing experience with this restaurant. I had to cancel my reservation because I tested positive for COVID-19 and was too sick to attend. I tried calling to explain the situation, but no one answered or returned my calls. Despite giving more than 24 hour + notice, I was still charged a cancellation fee for a dinner I never even attended.
For a so called michelin star omakase if they are not getting a fresh delivery every morning then everyone is eating DAY OLD fish EWWW!
It’s incredibly unfair to penalize someone under those circumstances, especially when there was legitimate notice and a valid health reason. I would have expected a more understanding and responsive approach, particularly given today’s environment. Unfortunately, this experience left a bad impression and I don’t plan on booking here again.
They didn't even call me back, they wont even return my email look at the images they just shoot the email around the company. No acknowledgement at all.
Atmosphere: 1
Food: 1
Service: 1
Mike
Terrible Sushi If you want to get overcharged for something go try this place.
Atmosphere: 1
Food: 1
Service: 1
Shane Greer
A remarkable experience from start to finish. Bravo.
Atmosphere: 5
Food: 5
Service: 5
Emilia
The service was bad, food was mediocre and the price was way over the top. I recommend you to go to other place where you can get better quality of food and reasonable price
Atmosphere: 1
Food: 1
Service: 1
Tyler Scott
Just do yourself a favor and don’t book a reservation or go to this restaurant. If you have a reasonable and legitimate issue and have to cancel they will proceed to charge you full price. Not only that but they will still charge you even if you ask to let you move the reservation. Extremely disappointed in their customer service. Needless to say I decided to give this place a shot. I guess that won’t ever be happening. I suggest you go somewhere else. I tried to explain my situation and they didn’t care and proceeded to charge over $300 for 2 people.
Atmosphere: 1
Food: 1
Service: 1
Sonny Sword
Incredible experience top to bottom. Server was incredibly knowledgeable. The plating had character, the food was delicious and the ambience made it a very special evening for us. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Bella
Slightly low quality fish & ingredients for Omakase. It's also not like an experience since the chef just mass prep for all the folks in the restaurant all at once so it's not a full Omakase experience. Overall, I'd go someplace else. The staff and chef were nice but the limitless Costco ingredients that were pulled out straight from the packaging right in front of us was kinda hilarious.
Abhay Sri
Food was very mid compared to the price and the flavors were not there.
Atmosphere: 3
Food: 1
Service: 3
Robert N
Food is not good at all, probably one of the more expensive and least tasty omakase. Cool Japanese toilet though in the restroom though!
We ran a few min late but our host was so nice and let us know where we could park to save time. The food was sublime and so fresh! Definitely not a restaurant you go to daily/weekly, but great for special occasions a few times a year! It was probably the best omakase experience I’ve ever had. And since it was a slower night (weekday), it was like we had a private restaurant experience!
Atmosphere: 5
Food: 5
Service: 5
Nathan McMinn
The only thing I don't love about this place is the service. It is attentive, but I don't need my water glass filled every 15 seconds when it's barely been touched. It's disruptive and distracts from the otherwise excellent experience.
Atmosphere: 5
Food: 5
Service: 4
O Smalls
Amazing service, atmosphere, and the omakase 20. Course was the best I ever tried compare to others. He focuses on the quality of the ingredients and execute it perfectly!!!
Such a beautiful space with delicious offerings. Tried some dishes a la carte for our first visit and everything was so good. We’ll be checking out the omakase next time!
Atmosphere: 5
Food: 5
Service: 5
Matthew Nielsen
This is a very solid omakase experience in a trendy part of town. It's a good balance of small plates and nigiri. If you've had other omakase meals, then this will be similar to those. Ambiance was nice. Service was good, but could have been more enthusiastic.
DO NOT EAT HERE!
Food: 1
BEWARE BEWARE! Unfair Cancellation Fee Experience
I recently had a very disappointing experience with this restaurant. I had to cancel my reservation because I tested positive for COVID-19 and was too sick to attend. I tried calling to explain the situation, but no one answered or returned my calls. Despite giving more than 24 hour + notice, I was still charged a cancellation fee for a dinner I never even attended.
For a so called michelin star omakase if they are not getting a fresh delivery every morning then everyone is eating DAY OLD fish EWWW!
It’s incredibly unfair to penalize someone under those circumstances, especially when there was legitimate notice and a valid health reason. I would have expected a more understanding and responsive approach, particularly given today’s environment. Unfortunately, this experience left a bad impression and I don’t plan on booking here again.
They didn't even call me back, they wont even return my email look at the images they just shoot the email around the company. No acknowledgement at all.
Atmosphere: 1
Food: 1
Service: 1
Terrible Sushi If you want to get overcharged for something go try this place.
Atmosphere: 1
Food: 1
Service: 1
A remarkable experience from start to finish. Bravo.
Atmosphere: 5
Food: 5
Service: 5
The service was bad, food was mediocre and the price was way over the top. I recommend you to go to other place where you can get better quality of food and reasonable price
Atmosphere: 1
Food: 1
Service: 1
Just do yourself a favor and don’t book a reservation or go to this restaurant. If you have a reasonable and legitimate issue and have to cancel they will proceed to charge you full price. Not only that but they will still charge you even if you ask to let you move the reservation. Extremely disappointed in their customer service. Needless to say I decided to give this place a shot. I guess that won’t ever be happening. I suggest you go somewhere else. I tried to explain my situation and they didn’t care and proceeded to charge over $300 for 2 people.
Atmosphere: 1
Food: 1
Service: 1
Incredible experience top to bottom. Server was incredibly knowledgeable. The plating had character, the food was delicious and the ambience made it a very special evening for us. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Slightly low quality fish & ingredients for Omakase. It's also not like an experience since the chef just mass prep for all the folks in the restaurant all at once so it's not a full Omakase experience. Overall, I'd go someplace else. The staff and chef were nice but the limitless Costco ingredients that were pulled out straight from the packaging right in front of us was kinda hilarious.
Food was very mid compared to the price and the flavors were not there.
Atmosphere: 3
Food: 1
Service: 3
Food is not good at all, probably one of the more expensive and least tasty omakase. Cool Japanese toilet though in the restroom though!
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
We ran a few min late but our host was so nice and let us know where we could park to save time. The food was sublime and so fresh! Definitely not a restaurant you go to daily/weekly, but great for special occasions a few times a year! It was probably the best omakase experience I’ve ever had. And since it was a slower night (weekday), it was like we had a private restaurant experience!
Atmosphere: 5
Food: 5
Service: 5
The only thing I don't love about this place is the service. It is attentive, but I don't need my water glass filled every 15 seconds when it's barely been touched. It's disruptive and distracts from the otherwise excellent experience.
Atmosphere: 5
Food: 5
Service: 4
Amazing service, atmosphere, and the omakase 20. Course was the best I ever tried compare to others. He focuses on the quality of the ingredients and execute it perfectly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasonal Omakase, Sushi, Wagyu Beef, Miso Soup \u0026 Toro Handroll, Sashimi, Gindara Yuan Yaki, Fish, Wagyu
Such a beautiful space with delicious offerings. Tried some dishes a la carte for our first visit and everything was so good. We’ll be checking out the omakase next time!
Atmosphere: 5
Food: 5
Service: 5
This is a very solid omakase experience in a trendy part of town. It's a good balance of small plates and nigiri. If you've had other omakase meals, then this will be similar to those. Ambiance was nice. Service was good, but could have been more enthusiastic.
Atmosphere: 5
Food: 5
Service: 4
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