Poorly ran. Nobody around me seems to ever get fed. A few waitresses seem to be trying. The cooks move like snails. Waited 15 minutes for a beer i had to order on their dumb site with a QR code.
Jokabel Del Villar
JUST DONT!!!!!!!!!!!!!! The quality is in the drain. I’m so upset— I got a Cesar salad— simple right? NOPE. The Parmesan was FAKE, the croutons were from a bag and stale and guess what they brought it out with no dressing. Why? Oh, we don’t have Cesar dressing…. Ok?????? So what I just eat it dry? $27 and it was worse than fast food salad. I want to jump from the nearest
Atmosphere: 1
Food: 1
Service: 1
Ramona Hertzell
We had a layer over in Philly. So we saw this restaurant and thought it would be a good experience. It was far from that. Highly overpriced. Nachos were stale and all ingredients canned and not fresh. They brought my meal out much much sooner than my husband’s meal. I was finished with mine much sooner before my husband even received his meal. We ordered water that they charged for which was also not what I wanted. Finally our waiter came and I told him about the service and etc and he apologized. But still it ruined what we thought was going to be a nice meal.
Gloria Solivan
The men in the kitchen are dedicated to what they do. Each taking care to handle the food appropriately. Was so nice to see
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Nachos
Arthur Hallstein
Received a burnt Ribeye which somehow, was cold as well. Fish & Chips were cold. Sent the steak back. Had desert, cheese cake with drizzled caramel and chocolate cake with caramel. We had to get desert to go because our flight was boarding and had been at Prime for a hour trying to get dinner. No caramel on either. Staff didn't know how to make a dirty vodka martini and were out of Titos vodka at 2pm on a Wednesday. Manager agreed to take the steak off of the check as we had sent it back.
Atmosphere: 4
Food: 1
Service: 2
Franz Kafka
Tomato soup was vey small in volume, tasted soso, way overpriced
Atmosphere: 3
Service: 3
Jill Ott
Service with a smile early in the morn. Can’t beat that!
Service: 5
Andre Shakes
Kid-friendliness: Our server Rose Anne was able to accommodate our request to change our picky eater and modify our order at no extra cost.
Atmosphere: 5
Food: 4
Service: 4
Cesar Ramirez
Had a long layover in Philly and decided to have dinner at Independence Prime. The Fish and Chips was ok and at a decent price for an airport. But the service was much better. I didn’t expect for it to be so quick with my order and as responsive with the few special request I made. Roseanne was great!!
Atmosphere: 4
Food: 3
Service: 5
Jennifer Grace
Grab a table at your own risk, no seating. Was handed a paper menu and was told to order and pay by scanning a bar code. Bottled cream soda and fountain soda took about 15 minutes. Food took about 20. Food was ok. Not worth $65 for fish and chips, Philly cheese steak and 2 drinks plus tip. Tip for seating ourselves, ordering and paying through the bar code. They brought us our drinks and food. Nothing else.
Stop the qr code bull crap. Rip off prices and and no service.
Atmosphere: 1
Food: 1
Service: 1
Adam Sokolow
Super slow for an airport. Clearly mismanaged. Witnessed the manager tell cooks to work around broken equipment instead of fixing the issue himself. Food was good but it took an hour to get a salad.
Atmosphere: 3
Food: 5
Service: 1
Carolyn Miller
Bakshi gave us very good service.
Atmosphere: 4
Food: 3
Service: 5
Charleen CDancer
RoseAnne was our waitress. She was Awesome along with the food and the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Buffalo Wing
Iza Feteran
My friends and I had a long layover in PHL and was served by Roseanne. She is super friendly, professional and helpful! Oh, she recommended the beet salad and it was to die for!!!!
Poorly ran. Nobody around me seems to ever get fed. A few waitresses seem to be trying. The cooks move like snails. Waited 15 minutes for a beer i had to order on their dumb site with a QR code.
JUST DONT!!!!!!!!!!!!!! The quality is in the drain. I’m so upset— I got a Cesar salad— simple right? NOPE. The Parmesan was FAKE, the croutons were from a bag and stale and guess what they brought it out with no dressing. Why? Oh, we don’t have Cesar dressing…. Ok?????? So what I just eat it dry? $27 and it was worse than fast food salad. I want to jump from the nearest
Atmosphere: 1
Food: 1
Service: 1
We had a layer over in Philly. So we saw this restaurant and thought it would be a good experience. It was far from that. Highly overpriced. Nachos were stale and all ingredients canned and not fresh. They brought my meal out much much sooner than my husband’s meal. I was finished with mine much sooner before my husband even received his meal. We ordered water that they charged for which was also not what I wanted. Finally our waiter came and I told him about the service and etc and he apologized. But still it ruined what we thought was going to be a nice meal.
The men in the kitchen are dedicated to what they do. Each taking care to handle the food appropriately. Was so nice to see
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Nachos
Received a burnt Ribeye which somehow, was cold as well. Fish & Chips were cold. Sent the steak back. Had desert, cheese cake with drizzled caramel and chocolate cake with caramel. We had to get desert to go because our flight was boarding and had been at Prime for a hour trying to get dinner. No caramel on either. Staff didn't know how to make a dirty vodka martini and were out of Titos vodka at 2pm on a Wednesday. Manager agreed to take the steak off of the check as we had sent it back.
Atmosphere: 4
Food: 1
Service: 2
Tomato soup was vey small in volume, tasted soso, way overpriced
Atmosphere: 3
Service: 3
Service with a smile early in the morn. Can’t beat that!
Service: 5
Kid-friendliness: Our server Rose Anne was able to accommodate our request to change our picky eater and modify our order at no extra cost.
Atmosphere: 5
Food: 4
Service: 4
Had a long layover in Philly and decided to have dinner at Independence Prime. The Fish and Chips was ok and at a decent price for an airport. But the service was much better. I didn’t expect for it to be so quick with my order and as responsive with the few special request I made. Roseanne was great!!
Atmosphere: 4
Food: 3
Service: 5
Grab a table at your own risk, no seating.
Was handed a paper menu and was told to order and pay by scanning a bar code.
Bottled cream soda and fountain soda took about 15 minutes.
Food took about 20.
Food was ok. Not worth $65 for fish and chips, Philly cheese steak and 2 drinks plus tip. Tip for seating ourselves, ordering and paying through the bar code. They brought us our drinks and food.
Nothing else.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Stop the qr code bull crap. Rip off prices and and no service.
Atmosphere: 1
Food: 1
Service: 1
Super slow for an airport. Clearly mismanaged. Witnessed the manager tell cooks to work around broken equipment instead of fixing the issue himself. Food was good but it took an hour to get a salad.
Atmosphere: 3
Food: 5
Service: 1
Bakshi gave us very good service.
Atmosphere: 4
Food: 3
Service: 5
RoseAnne was our waitress. She was Awesome along with the food and the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Buffalo Wing
My friends and I had a long layover in PHL and was served by Roseanne. She is super friendly, professional and helpful! Oh, she recommended the beet salad and it was to die for!!!!
Atmosphere: 5
Food: 5
Service: 5
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