Isabella Pizza, 1824 E Passyunk ave. Phila.PA, 19148.. The owners Steve and Linda Martorano are lying, cheating, thieves. They don't like to PAY their employees! I've now been out of work for a month, (with the promise of pay)waiting for a call back date, because he decided to file a fraudulent insurance claim (i was there when the "fire" took place on 4/30 and heard what lies he told other employees to say for a false police report for insurance purposes) and re-do the entire store. I spoke with him last Monday which he stated he would have my 2 checks that Wednesday (text message proof) come Wednesday he said i don't get them because i didn't go in to clean, hmmm pay was NEVER contingent on cleaning. (Im a cashier) He received money for all employees through the insurance and is now trying to back out. He stopped answering me after that but goes through another employee to send such messages. To date he has only given other employees 1 check, they (we) should have received 3 at this point. I previously reported him for what he does to lots of people, he likes to hire undocumented workers, use them to work like dogs for weeks at a time and then fire them and NEVER pays them! So scummy!He also don't like paying people when they quit, in the short time i was there (7months) sooo many people had come in looking for him so they could collect their pay, sometimes months after!He still owes me money for a previous bounced check, which was very common there. I had gone almost a month at one point without a check because they alllll bounced.
Charles Donkely
Delivery during non-peak hours took almost two hours and our order was wrong. The pasta and the pizzas were way over-cooked. When I called, I spoke to Steve the owner. He said that I must have ordered wrong and gave the wrong address. What?! This guy just doesn't care.
John
I love their breakfast pizza but for whatever reason they never answer their phones
Rodolfo Bryson
After 2 years of frustration with one of my favorite places in the city to order from, Isabella's is finally back! The new cooks are great and the food is amazing. Just do yourself a favor and pick it up. Delivery took almost 2 hours and at least you'll know everything is good before you leave the restaurant. I really wish they could be as consistent as the beginning of this post was but that was when I picked it up in store.
Jacob Bezalel
Not sure what happened to this place. They used to have the best chicken parm sandy in town but the last 2 times we ordered over the last few months the food has been horrible. Seems frozen now, not fresh. Reduced portion size and much more so the quality of the food. It has to be under new management. Will never order from them again. So disappointing.
Morgan Galioto
The fries are so good and so is the pizza ! The employees are also very nice
kimberly a
I ordered at 6:07pm and it’s currently 8:40pm. We have not received anything & no one is answering the phone. If you wanna waste your time & money then go ahead.
damian dorsaneo
An hour and half for delivery, food arrived cold, with item missing. And hour and 15 min for replacement item, also arrived cold
Kurt Beier
We used to love this place, but something has changed. All of our recent orders have been sub par and in several cases incomplete or just wrong. Our most recent pasta order was the wrong dish in one case and a gloppy mess in the other. When I called to complain I was offered a credit. However when I tried to use the credit a few days later, surprise no credit. To add insult to injury they put the order through as a cash order. We scrambled around to scrap up enough for the delivery guy and a tip. Wasn’t his faultMoving on there are a lot of pizza pasta delivery options in the city.
joansG7872JX
the food is good ,however they messed up my order again , i had to wait almost an hour extra for my food while everyone else in my place ate , i feel bad for the delivery driver . i believe this maybe the last time i order i will have to find another spot for my $40 to $80 dollar weekly pizza order .
Got the Mediterranean app which was missing tomatoes and pita. They did offer a new one if we returned this one. The chicken cheese steak hoagie also pictured was missing Mayo but did have a inch think Roma tomato and equally as thick onions. As for taste both were okay, good not great.
Nerieda Lupiack
Great food!
Melvin Thompson Jr.
They have very good ? ? cap
Jim “The Cheesesteak Guy” Pappas
Guest Eater Kevin Byrne. Isabella Pizza and Separatist Beer Project are my new favorite Cheesesteak and Brewery pairing. We got the Cheesesteak Bella. Nice big well made cheesesteak with Broccoli Rabe, provolone, roasted peppers and a long hot. Isabella Pizza has an extensive cheesesteak menu. Spearatist beer project has a diverse beer menu. They make a great pair. Everyone should be able to find a favorite beer at Separatist. If you can’t or you drink your way through their entire beer list. Their mixed drinks sounded pretty tasty. Separatist Beer Project was host to the 2021 March Cheesesteak Madness final four.
Dee Daraz
I have given rave reviews on Isabella’s fantastic plentiful food but came back to say u cannot beat prices esp with pasta platters u get delicious soup or salad their soup of the day should be regular on menu esp the mushroom wow ..so tasty i had last nite plus u get a roll, grated cheese even!!! I give kudos also they package well & fast delivery thru them if u r south philly local!! Put your soups on menu they are all fantastic!!!
Isabella Pizza, 1824 E Passyunk ave. Phila.PA, 19148.. The owners Steve and Linda Martorano are lying, cheating, thieves. They don't like to PAY their employees! I've now been out of work for a month, (with the promise of pay)waiting for a call back date, because he decided to file a fraudulent insurance claim (i was there when the "fire" took place on 4/30 and heard what lies he told other employees to say for a false police report for insurance purposes) and re-do the entire store. I spoke with him last Monday which he stated he would have my 2 checks that Wednesday (text message proof) come Wednesday he said i don't get them because i didn't go in to clean, hmmm pay was NEVER contingent on cleaning. (Im a cashier) He received money for all employees through the insurance and is now trying to back out. He stopped answering me after that but goes through another employee to send such messages. To date he has only given other employees 1 check, they (we) should have received 3 at this point. I previously reported him for what he does to lots of people, he likes to hire undocumented workers, use them to work like dogs for weeks at a time and then fire them and NEVER pays them! So scummy!He also don't like paying people when they quit, in the short time i was there (7months) sooo many people had come in looking for him so they could collect their pay, sometimes months after!He still owes me money for a previous bounced check, which was very common there. I had gone almost a month at one point without a check because they alllll bounced.
Delivery during non-peak hours took almost two hours and our order was wrong. The pasta and the pizzas were way over-cooked. When I called, I spoke to Steve the owner. He said that I must have ordered wrong and gave the wrong address. What?! This guy just doesn't care.
I love their breakfast pizza but for whatever reason they never answer their phones
After 2 years of frustration with one of my favorite places in the city to order from, Isabella's is finally back! The new cooks are great and the food is amazing. Just do yourself a favor and pick it up. Delivery took almost 2 hours and at least you'll know everything is good before you leave the restaurant. I really wish they could be as consistent as the beginning of this post was but that was when I picked it up in store.
Not sure what happened to this place. They used to have the best chicken parm sandy in town but the last 2 times we ordered over the last few months the food has been horrible. Seems frozen now, not fresh. Reduced portion size and much more so the quality of the food. It has to be under new management. Will never order from them again. So disappointing.
The fries are so good and so is the pizza ! The employees are also very nice
I ordered at 6:07pm and it’s currently 8:40pm. We have not received anything & no one is answering the phone. If you wanna waste your time & money then go ahead.
An hour and half for delivery, food arrived cold, with item missing. And hour and 15 min for replacement item, also arrived cold
We used to love this place, but something has changed. All of our recent orders have been sub par and in several cases incomplete or just wrong. Our most recent pasta order was the wrong dish in one case and a gloppy mess in the other. When I called to complain I was offered a credit. However when I tried to use the credit a few days later, surprise no credit. To add insult to injury they put the order through as a cash order. We scrambled around to scrap up enough for the delivery guy and a tip. Wasn’t his faultMoving on there are a lot of pizza pasta delivery options in the city.
the food is good ,however they messed up my order again , i had to wait almost an hour extra for my food while everyone else in my place ate , i feel bad for the delivery driver . i believe this maybe the last time i order i will have to find another spot for my $40 to $80 dollar weekly pizza order .
Restaurantji Recommends
Got the Mediterranean app which was missing tomatoes and pita. They did offer a new one if we returned this one. The chicken cheese steak hoagie also pictured was missing Mayo but did have a inch think Roma tomato and equally as thick onions. As for taste both were okay, good not great.
Great food!
They have very good ? ? cap
Guest Eater Kevin Byrne. Isabella Pizza and Separatist Beer Project are my new favorite Cheesesteak and Brewery pairing. We got the Cheesesteak Bella. Nice big well made cheesesteak with Broccoli Rabe, provolone, roasted peppers and a long hot. Isabella Pizza has an extensive cheesesteak menu. Spearatist beer project has a diverse beer menu. They make a great pair. Everyone should be able to find a favorite beer at Separatist. If you can’t or you drink your way through their entire beer list. Their mixed drinks sounded pretty tasty. Separatist Beer Project was host to the 2021 March Cheesesteak Madness final four.
I have given rave reviews on Isabella’s fantastic plentiful food but came back to say u cannot beat prices esp with pasta platters u get delicious soup or salad their soup of the day should be regular on menu esp the mushroom wow ..so tasty i had last nite plus u get a roll, grated cheese even!!! I give kudos also they package well & fast delivery thru them if u r south philly local!! Put your soups on menu they are all fantastic!!!
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