Customer service is bad. Their energy be so low they don’t greet or smile. I don’t feel welcomed. The food is not that good. I was also waiting for like 40 min and after the 40 min they forgot something.
Atmosphere: 3
Food: 2
Service: 1
selein Wiliiiams
Ordered food said it would be 20mins Get there and no food has been prepared and the lady says what you Order again no I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Desiree Mack
Food nasty and wrong . No toast with platter. Ordered food didn't make it until I got there. Not organized at all. 2 nd chance never again
Atmosphere: 1
Food: 1
Service: 1
Taijah Abell
the women who work here were sweethearts. they put their love into the food and you can taste it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Western Omelette & Home Fries, Western Omelette Breakfast
Saleemah McKenzie
I love their breakfast very yummy, I go to them prolly twice a week in the morning ! Cheesesteaks are so goood, love the meat they are using . Service is always good when i go there, definitely love the new owners and love that their are black!
Atmosphere: 4
Food: 4
Service: 5
Tarikka Sherard
I can’t say enough good things about this place! The food is absolutely delicious—everything is fresh, flavorful, and perfectly cooked. On top of that, the customer service is outstanding. The staff is friendly, attentive, and makes you feel welcome from the moment you walk in. I’ve recommended this spot to several friends and family members, and they’ve all come back raving about how much they enjoyed it too. Highly recommend giving it a try—you won’t be disappointed!
Parking: N a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
Carolyn Jones
best steak in philly. please try
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
chevon malaysia
I swear they have the best cheesesteaks in the city. Great customer service. Definitely a 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
Tanita Jones
Am the cook at Jake's steaks in I make the best chicken cheese steak and I make sure everything is good in I have the customers coming back for them in I make hoagies to in they are to die for so come on out in get the fries in chicken tenders too everything is good am a good cook in am the woman cook there y'all will love the food thank you the cook
I enjoyed my food 😋 to the fullest I will definitely be back tge service was great and the atmosphere was filled with promptness and cleanliness that I could appreciate 👌
Kid-friendliness: Breakfast is available all day with my granddaughters favorite silver dollar pancakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Tom M.
If you’d like a good cheesesteak, I would give Jake a try. I got mine to go. I was very satisfied.
Atmosphere: 5
Food: 5
Service: 5
Firdous Adams
Customer service is bottom tier. I walked in and greeted everyone, only one person responded. The food is very much not good. I ordered fish and grits, the oil that the fish was fried in was clearly old which made the food extremely nasty. At this point put me on the stove because the chef clearly can’t cook!
Atmosphere: 1
Food: 1
Service: 2
MarvelouslyMia
Disappointed that new management did not keep original recipes from the first owner now the food isn't the same (and not in a good way). The first owner was the son of the couple who owned the store next door, I used to go there in the 80s and 90s whenever I visited my grandmother. When the owner's son became an adult they split the store and opened Jake's Place and kept the convenience store with reduced inventory. I used to drive an hour once a month to Jake's Place for the pancakes, fish and grits w/cheese. I will certainly miss the way the food used to taste.
Atmosphere: 5
Food: 2
Service: 5
Gary Browne
The place wasn’t open as advertised. Also no fault of their own but there definitely was a lot of sketchy looking folks out there.
Small; nevertheless, simply the best.
Atmosphere: 5
Food: 5
Service: 5
Customer service is bad. Their energy be so low they don’t greet or smile. I don’t feel welcomed. The food is not that good. I was also waiting for like 40 min and after the 40 min they forgot something.
Atmosphere: 3
Food: 2
Service: 1
Ordered food said it would be 20mins
Get there and no food has been prepared and the lady says what you Order again no I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Food nasty and wrong . No toast with platter. Ordered food didn't make it until I got there. Not organized at all. 2 nd chance never again
Atmosphere: 1
Food: 1
Service: 1
the women who work here were sweethearts. they put their love into the food and you can taste it.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Western Omelette & Home Fries, Western Omelette Breakfast
I love their breakfast very yummy, I go to them prolly twice a week in the morning ! Cheesesteaks are so goood, love the meat they are using . Service is always good when i go there, definitely love the new owners and love that their are black!
Atmosphere: 4
Food: 4
Service: 5
I can’t say enough good things about this place! The food is absolutely delicious—everything is fresh, flavorful, and perfectly cooked. On top of that, the customer service is outstanding. The staff is friendly, attentive, and makes you feel welcome from the moment you walk in. I’ve recommended this spot to several friends and family members, and they’ve all come back raving about how much they enjoyed it too. Highly recommend giving it a try—you won’t be disappointed!
Parking: N a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
best steak in philly. please try
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
I swear they have the best cheesesteaks in the city. Great customer service. Definitely a 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak
Am the cook at Jake's steaks in I make the best chicken cheese steak and I make sure everything is good in I have the customers coming back for them in I make hoagies to in they are to die for so come on out in get the fries in chicken tenders too everything is good am a good cook in am the woman cook there y'all will love the food thank you the cook
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I enjoyed my food 😋 to the fullest I will definitely be back tge service was great and the atmosphere was filled with promptness and cleanliness that I could appreciate 👌
Kid-friendliness: Breakfast is available all day with my granddaughters favorite silver dollar pancakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
If you’d like a good cheesesteak, I would give Jake a try. I got mine to go. I was very satisfied.
Atmosphere: 5
Food: 5
Service: 5
Customer service is bottom tier. I walked in and greeted everyone, only one person responded. The food is very much not good. I ordered fish and grits, the oil that the fish was fried in was clearly old which made the food extremely nasty. At this point put me on the stove because the chef clearly can’t cook!
Atmosphere: 1
Food: 1
Service: 2
Disappointed that new management did not keep original recipes from the first owner now the food isn't the same (and not in a good way). The first owner was the son of the couple who owned the store next door, I used to go there in the 80s and 90s whenever I visited my grandmother. When the owner's son became an adult they split the store and opened Jake's Place and kept the convenience store with reduced inventory. I used to drive an hour once a month to Jake's Place for the pancakes, fish and grits w/cheese. I will certainly miss the way the food used to taste.
Atmosphere: 5
Food: 2
Service: 5
The place wasn’t open as advertised. Also no fault of their own but there definitely was a lot of sketchy looking folks out there.
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