First time at a Jollibee. The fried chicken was top notch and the spaghetti was pretty, pretty, pretty, pretty good.
I will definitely return whenever I'm in Philly again.
Atmosphere: 5
Food: 5
Service: 5
ENERO ELMA
Feels like home
Atmosphere: 5
Food: 5
Service: 5
Flordelita Rimando
Excellent
Atmosphere: 5
Food: 5
Service: 5
Zhossy Mhe
Taste so good and yummy đđ
Atmosphere: 5
Food: 5
Service: 5
Tasya Davito
Always good and fav in here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Mango Pie
Angelica Jeslyn
very good
Atmosphere: 5
Food: 5
Service: 5
Ryan Earl Gonzales
Great food, clean place and great ambience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Chicken Joy with Spaghetti Side, Spicy Chicken Joy, Chiken and Fries with Gravy
Ariane Queen Araune
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Fries, Sandwich
Meson Banas
Definitely a better experience now that they have probably ironed out their logistics.
Atmosphere: 5
Food: 5
Service: 5
Yan Lau
Subject: Issue with Order: Incomplete and Poor Quality (Date: January 19, 2026)
To the Management Team, I am writing to express my disappointment with an order I placed today at your Philadelphia Bustleton Ave branch. Despite driving through the snow specifically to get a 10pc Chickenjoy bucket for my child, the experience was very poor. After being asked to wait 15 minutes because there wasnât enough chicken ready, I arrived home to find only 9 pieces in the bucket. To make matters worse, the chicken we did receive was extremely dry and didn't meet your usual standards. Given the wait time and the fact that the order was both incomplete and poor quality, I would appreciate a refund or a voucher for a replacement meal. I have attached a copy of my receipt for your reference.
I was a regular customer at the Jollibee in Edison, NJ, until I moved to South Jersey. I am sad that there isn't a location in South Jersey, but this one is close enough that I'll occasionally make the drive and pay the $3 toll. Please open a Jollibee in South Jersey! It would thrive in a place like Cherry Hill or Marlton.
Atmosphere: 5
Food: 5
Service: 5
Juanito H
I honestly donât understand why this location even has a drive-thru if itâs never used. Every time I come by, the answer is always âdrive-thru is closed,â even when the place isnât busy at all.
It doesnât seem like a staffing issue either â employees are just standing around inside, milking the clock instead of helping customers. This feels like lazy leadership and poor management rather than an actual operational problem. If youâre going to build a drive-thru, at least use it.
Food is fine when you finally get it, but the lack of effort and consistency really hurts the experience.
Atmosphere: 1
Food: 1
Service: 1
Muhammadqodir
Teach your stuff how to smile!
Ben Dover
Very fast, super clean, freshly hot food and the workers were super respectful!!!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Bello
What an embarrassment of a franchise. We came 20 MINUTES BEFORE the close time, not even requesting to do indoor seating but just take out.
Only to be completely refused service, not even allowed to put in ANY orders. I already put in a complaint to corporate but needed to share on here as well. Sobrang nakakahiya that this is the image they give people here in the states as I know this is100% not in line with the goals of Jollibee management.
If you are going to deny any orders by a certain time then CHANGE your closing time.
First time at a Jollibee. The fried chicken was top notch and the spaghetti was pretty, pretty, pretty, pretty good.
I will definitely return whenever I'm in Philly again.
Atmosphere: 5
Food: 5
Service: 5
Feels like home
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
Taste so good and yummy đđ
Atmosphere: 5
Food: 5
Service: 5
Always good and fav in here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Mango Pie
very good
Atmosphere: 5
Food: 5
Service: 5
Great food, clean place and great ambience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Chicken Joy with Spaghetti Side, Spicy Chicken Joy, Chiken and Fries with Gravy
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Fries, Sandwich
Definitely a better experience now that they have probably ironed out their logistics.
Atmosphere: 5
Food: 5
Service: 5
Subject: Issue with Order: Incomplete and Poor Quality (Date: January 19, 2026)
To the Management Team,
I am writing to express my disappointment with an order I placed today at your Philadelphia Bustleton Ave branch. Despite driving through the snow specifically to get a 10pc Chickenjoy bucket for my child, the experience was very poor.
After being asked to wait 15 minutes because there wasnât enough chicken ready, I arrived home to find only 9 pieces in the bucket. To make matters worse, the chicken we did receive was extremely dry and didn't meet your usual standards.
Given the wait time and the fact that the order was both incomplete and poor quality, I would appreciate a refund or a voucher for a replacement meal. I have attached a copy of my receipt for your reference.
Restaurantji Recommends
I was a regular customer at the Jollibee in Edison, NJ, until I moved to South Jersey. I am sad that there isn't a location in South Jersey, but this one is close enough that I'll occasionally make the drive and pay the $3 toll. Please open a Jollibee in South Jersey! It would thrive in a place like Cherry Hill or Marlton.
Atmosphere: 5
Food: 5
Service: 5
I honestly donât understand why this location even has a drive-thru if itâs never used. Every time I come by, the answer is always âdrive-thru is closed,â even when the place isnât busy at all.
It doesnât seem like a staffing issue either â employees are just standing around inside, milking the clock instead of helping customers. This feels like lazy leadership and poor management rather than an actual operational problem. If youâre going to build a drive-thru, at least use it.
Food is fine when you finally get it, but the lack of effort and consistency really hurts the experience.
Atmosphere: 1
Food: 1
Service: 1
Teach your stuff how to smile!
Very fast, super clean, freshly hot food and the workers were super respectful!!!
Atmosphere: 5
Food: 5
Service: 5
What an embarrassment of a franchise. We came 20 MINUTES BEFORE the close time, not even requesting to do indoor seating but just take out.
Only to be completely refused service, not even allowed to put in ANY orders. I already put in a complaint to corporate but needed to share on here as well. Sobrang nakakahiya that this is the image they give people here in the states as I know this is100% not in line with the goals of Jollibee management.
If you are going to deny any orders by a certain time then CHANGE your closing time.
Atmosphere: 1
Food: 1
Service: 1
Loading...