Food is not good at all but young cashier was really nice and very helpful and professional!
Atmosphere: 5
Food: 1
Cheryl Faye Schwartz
I ordered through Grubhub. There was a deal for a 2 piece combo if I spent $15. I spent $24 so I qualified and the order said DEAL APPLIED. I didn't get the deal and we were short 1 meal for the family. Grubhub did nothing (so much for their satisfaction guarantee). I hope that both Grubhub and KFC lose customers. I don't like being cheated and neither does anyone else!!!
Food: 3
Service: 1
lola marie
Added an extra side to my family meal , for $7 I get a half empty bowl of corn like come on
Atmosphere: 3
Food: 3
Service: 3
Mortimer Levy
This location Door Dashed me burnt up potato wedges!
Atmosphere: 1
Food: 1
Service: 1
Karlin Brabham
Very nice staff
Atmosphere: 5
Food: 5
Service: 5
juliana sribnyak
super dirty place
Atmosphere: 1
Food: 2
Service: 4
Gary Hatos
Stopped by at 1030 and they were closed. Came back at 11 and they were still closed. Tried calling the store number because there was someone in there moving around and didnt answer the phone. Horrible.
Service: 1
Kevin
Hit or miss situation
Atmosphere: 5
Food: 5
Service: 5
Erica Leigh
My fiance and me got food on sunday at 6.50 pm. He was helped by an amazing gentleman who's name he didnt get. After talking after he was really helpful helping my fiance navigate the food I wanted. They talked about how this gentleman used to work at a south philly location. My fiance asked him are you the owner he said he was the manager. He said he though he was the owner cause of how much pride he took in his job and they he seemed like he really enjoyed being there. Once he came back and told me I called to get this managers name cause I wanted him to be recognized. He asked my fiance when he was asking questions about the menu and said sorry I havent had kfc for a number of years but my wife really wanted it. ( were not legally married but we've been together for 12 yrs). This gentleman replied with how come its been so long since you've been here. Our closest lication on frankford and academy closed. After the interaction and the food. This manager who shook my fiance hand and provided great service and yummy food. He may have just turned this into a regular sunday kfc night for us which means I dont have too cook. So manager on duty at 6.50pm sunday the 19th. Thank you for going above and beyond and hopefully he sees this or his higher up do and realize when you have ppl who enjoy there job it makes it so us as the customers want to come back love kfc. I really wanted to put this up for that gentleman. This is definitely the kind of manager you wanna keep so treat that manager right!!
Atmosphere: 5
Food: 5
Service: 5
Michael Favoroso
Pulled up and the drive through was closed and I was told to pull around to the window (so I thought) the very kind woman Chanel said “hey you were suppose to come inside, but since you’re here I’ll help you” she could have easily told me to come inside but with a smile she kindly took my order! No complaints or attitude about it. We need more Chanel’s in the food industry!
The woman at the drive thru today was very kind and accommodating. Great attitude. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
Frank
Very rude and ignorant,I placed an order at the drive-thru the lady said it would be a 3 min wait after 10 min I went inside she told me she forgot about me then proceeded to fill my order.I will never do business with this place again
Atmosphere: 1
Food: 4
Service: 1
charice sav
Last night ordered honey barbecue wings 24 got all the way home just got them to not have any sauce what do ever on them 1st time having them since kfc bring them back. Call the store over 10 times no answer I do not live close to there so I didn't feel like going all the way back. Now today got wings again from a different kfc near my job and they were exactly how they were supposed to be. Once again call Franklin Mills location and no answer. Very disappointed you pay for something you should get it correctly. A waste of money.
Ros Tomi
I would not recommend anyone who likes fresh food and clean environment
Atmosphere: 2
Food: 1
Service: 3
michael roecke
My Wife is doing DoorDash and normally people are really ignorant, but the manager let My Wife sit down kept her updated with the order and held the conversation while the time was passing. Will definitely be back with my family. Your employees are great.
Food is not good at all but young cashier was really nice and very helpful and professional!
Atmosphere: 5
Food: 1
I ordered through Grubhub. There was a deal for a 2 piece combo if I spent $15. I spent $24 so I qualified and the order said DEAL APPLIED. I didn't get the deal and we were short 1 meal for the family. Grubhub did nothing (so much for their satisfaction guarantee). I hope that both Grubhub and KFC lose customers. I don't like being cheated and neither does anyone else!!!
Food: 3
Service: 1
Added an extra side to my family meal , for $7 I get a half empty bowl of corn like come on
Atmosphere: 3
Food: 3
Service: 3
This location Door Dashed me burnt up potato wedges!
Atmosphere: 1
Food: 1
Service: 1
Very nice staff
Atmosphere: 5
Food: 5
Service: 5
super dirty place
Atmosphere: 1
Food: 2
Service: 4
Stopped by at 1030 and they were closed. Came back at 11 and they were still closed. Tried calling the store number because there was someone in there moving around and didnt answer the phone. Horrible.
Service: 1
Hit or miss situation
Atmosphere: 5
Food: 5
Service: 5
My fiance and me got food on sunday at 6.50 pm. He was helped by an amazing gentleman who's name he didnt get. After talking after he was really helpful helping my fiance navigate the food I wanted. They talked about how this gentleman used to work at a south philly location. My fiance asked him are you the owner he said he was the manager. He said he though he was the owner cause of how much pride he took in his job and they he seemed like he really enjoyed being there. Once he came back and told me I called to get this managers name cause I wanted him to be recognized. He asked my fiance when he was asking questions about the menu and said sorry I havent had kfc for a number of years but my wife really wanted it. ( were not legally married but we've been together for 12 yrs). This gentleman replied with how come its been so long since you've been here. Our closest lication on frankford and academy closed. After the interaction and the food. This manager who shook my fiance hand and provided great service and yummy food. He may have just turned this into a regular sunday kfc night for us which means I dont have too cook. So manager on duty at 6.50pm sunday the 19th. Thank you for going above and beyond and hopefully he sees this or his higher up do and realize when you have ppl who enjoy there job it makes it so us as the customers want to come back love kfc. I really wanted to put this up for that gentleman. This is definitely the kind of manager you wanna keep so treat that manager right!!
Atmosphere: 5
Food: 5
Service: 5
Pulled up and the drive through was closed and I was told to pull around to the window (so I thought) the very kind woman Chanel said “hey you were suppose to come inside, but since you’re here I’ll help you” she could have easily told me to come inside but with a smile she kindly took my order! No complaints or attitude about it. We need more Chanel’s in the food industry!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The woman at the drive thru today was very kind and accommodating. Great attitude. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
Very rude and ignorant,I placed an order at the drive-thru the lady said it would be a 3 min wait after 10 min I went inside she told me she forgot about me then proceeded to fill my order.I will never do business with this place again
Atmosphere: 1
Food: 4
Service: 1
Last night ordered honey barbecue wings 24 got all the way home just got them to not have any sauce what do ever on them 1st time having them since kfc bring them back. Call the store over 10 times no answer I do not live close to there so I didn't feel like going all the way back. Now today got wings again from a different kfc near my job and they were exactly how they were supposed to be. Once again call Franklin Mills location and no answer. Very disappointed you pay for something you should get it correctly. A waste of money.
I would not recommend anyone who likes fresh food and clean environment
Atmosphere: 2
Food: 1
Service: 3
My Wife is doing DoorDash and normally people are really ignorant, but the manager let My Wife sit down kept her updated with the order and held the conversation while the time was passing. Will definitely be back with my family. Your employees are great.
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