KFC

4001 N 5th St, Philadelphia
(215) 223-1608

Recent Reviews

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David Melendez

I ordered one of the luxe cravings box and the burrito I received tasted absolutely horrible. For some weird reason, it was full of onions inside I’ve never had a burrito from Taco Bell this disgusting. Seeing where this was located, I should’ve known to avoid it and go somewhere else. On top of that the wait to get my food was astronomically long. There were not many people in line so I’m not too sure why my order was taking nearly 25 minutes. Please avoid this Taco Bell at all costs if you can. Seeing how bad the other reviews are, I am truly amazed on how this location of KFC and Taco Bell is still open and operating.

Atmosphere: 1

Food: 1

Service: 1

Frank Robinson

Happy wedges are back

Atmosphere: 4

Food: 4

Service: 4

Amarilys Rodriguez

Went to this KFC on Saturday around 1 PM and didn’t even get service. The cashier was trying to help but their register was down, so she asked the manager if he could take my order another way. The manager completely ignored her and told me to just walk through the drive-thru — while cars were passing by and I was on foot. Super unprofessional and rude. That manager is always there so im not understanding why if he is not doing his job correctly. He should not be running anything if that’s how he treats customers and his own staff.

Atmosphere: 1

Food: 1

Service: 1

India Delgado

The Manager KEISHA is the most miserable person on this planet I went through drive through for 2 dorito tacos SUPREME and nacho fries I park up to eat I had 15 fries and no supreme so I go inside and one of the guys ask me what’s wrong I explain and here go Mrs.Misery KEISHA with INSTANT attitude I’m not the 1,2, or the 3! So after we go back and forth cause the way she was talking I should of put hands on her but I’m smarter than that I ask for a refund they said they don’t do refunds guess what I’m not leaving until I get my money and I did just that she NEEDS TO GOOOO and I come on here to check the reviews and I’m not even surprised she supposed to be the face of that place and it’s sad she miserable ANNNND IT WAS DISGUSTINGLY ATROCIOUS I REALLY DIDNT WANT STORE CREDIT BECAUSE OF THE FILTH AND GUESS WHAT ELSE AS I WAS WALKING OUT ANOTHER CUSTOMER HAD ASKED ME WHAT WAS HER NAME GUESS WHY SHE WAS ON THE PHONE WITH CORPORATE REPORTING HER TOOOO 🤦🏽‍♀️ some people have bad days but apparently she always having a bad day according to these reviews

Atmosphere: 1

Food: 1

Service: 1

Gene Zeb

Love KFC chicken it's a treat every time I purchase it. Coleslaw tantalizing.

Atmosphere: 5

Food: 5

Service: 5

Lisa Guzman

Employees are helpful and service is slow . The chicken is no longer crunchy and is to greasy.

Atmosphere: 4

Food: 3

Service: 4

Jason Goldstein

Lazy. Ordered 7 items on uber eats. No sauces for any of the orders (the app makes sure you pick sauces). Also missing one full item. Got partial money back from uber eats and put in a new order to get the missing or wrong items. The 2nd order came in with wrong sauces. Clearly they don’t try too hard at this location, messed up back to back orders. Just careless.

Food: 1

M Martinez

If I could give zero stars I would. Rude staff with terrible attitudes. Can't multitask. Food never done on time and always something missing from mobile order

Atmosphere: 1

Service: 1

Abraham Ponce

A lot of people go there they need more workers to work one person might be doing two or three things no organized. I blame the manager And they need cleaning and drive through 2 they need people

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Chicken Sandwich, Fried Chicken, Famous Bowl

Estefanía Perez

Staff here is great. They offer good service and take their job seriously. Also restaurant is well kept and they always have plenty of food.

Atmosphere: 5

Food: 5

Service: 5

A Jose Perez

Staff here is great. They offer good service and take their job seriously. Also restaurant is well kept and they always have plenty of food.

Atmosphere: 5

Food: 5

Service: 5

Mark

My food was cold and messy. Management is allowing this. This can be fixed with people who care.

Atmosphere: 1

Food: 2

Service: 1

Jacquelyn

Whenever I order from this location, I am quickly reminded why I stopped. Lack of communication, no good customer service, or efficiency from staff; except for one night manager who appeared to do it all (register, packing orders, cooking, etc.) and one staff member who did the same (serving, cleaning, organizing, etc.) - out of a team of people. This time when I ordered, my kids discovered the biscuits we ordered had green mold on them! This is it for us EVER ordering from this 5th Street location.

Atmosphere: 1

Food: 1

Service: 2

Charlrs ChuckyD

Went early on a Sunday to to get a special box they advertise. .location was quite and clean. Service fast with a polite person on the register.

Atmosphere: 5

Food: 4

Service: 5

JohnsonsRus

Best kfc I’ve been too clean fresh and fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Fried Chicken, Tender

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