Gia Pronto Kitchen

5 stars for the coffee stand - very quick, good iced latte

Food: 5

Service: 5

Where is the sauce on my pizza??? The bread was great-thin & crispy. I enjoyed it because of the added garlic powder, parmesan cheese & pepper seeds. But, the sauce was dried out.

Atmosphere: 5

Food: 2

Service: 5

So disappointed. I went to Starbucks and check prices and I thought this could be better option. So wrong. At least in Starbucks ypu know what to expect. The young lady gave me 2 free cookies, because I waited too long, she was nice. And the cookies were ok.

Atmosphere: 2

Food: 1

Service: 2

First, we loved the place. I gave the atmosphere a '4' because while Gia Pronto is geared to quick meals/take outs, not formal dining, the manager was marvelous. When I give a '3' for small restaurants/pizza shops it's often not a criticism. In this case, here's what drove the '4': I asked the manager about the pizza dough, which we loved, and she explained that they make there own. Next she told me it's a family owned business, not a chain. I was hooked, because all my life I've worked mostly for family-owned businesses. Then, as it was late and they were closing, she sent us home with some pizza and sandwiches, gratis.

Now on to the good stuff: We really enjoyed the food. Between myself, wife and daughter, we had several different types of pizza. All were flavorful with a great crust and exactly the right amount of toppings.

Down the road, after I recover from some medical issues, I'll be able to go there again. I'm looking forward to it. (Pizza: Yet another reason to keep fighting when life throws you a curve, especially when you're getting said pizza from this restaurant).

Gio Pronto: Thanks for your outstanding hospitality and the terrific food. This was not a great day for me, but you turned it around quite a bit!

God Bless and have a wonderful Christmas!

---James

Atmosphere: 4

Food: 5

Service: 5

Service is non existent. we ordered on a tablet then had to stop at all the different stops for different items. food is premade and the Chicken parm was so tough I almost choked .kids said the pizza was good but definitely no service sad tipped

Atmosphere: 3

Food: 2

Service: 3

The staff in here are worth 10 Stars, especially Jay. I go here each visit I make to Perleman Center and am greeted with a smile. The coffee is fresh and they have nice options to grab something to eat.

Skip them and go to Starbucks next door for tea latte. My London Fog tea latte was basically a giant cup of hot water and a teabag with a tiny bit of milk foam squirted on top that is not how to make a latte overpriced for basically hot water. They also put no vanilla and no honey or sweetener in it as is the recipeeven though I specifically gave them the recipe and she said yes, we can make that and the barista had a smirk on his face and didn’t do it so I wouldn’t pay money there again.

Atmosphere: 3

Food: 2

Service: 2

I love their roasted turkey panini sandwich.

Atmosphere: 5

Food: 5

Service: 5

One of those quick garb n go places. My portobello panini was good. I ate around the corner on a bench away from the crowds.

Atmosphere: 3

Food: 4

Service: 3

The best avocado toast in the city

Atmosphere: 4

Food: 5

Service: 5

This place is genuinely really bad. I don’t complain or leave bad reviews but this is the only way I’m able to contact. The first time I ate here there was a huge bug in my salad. Tried to call, no answer. The tried to email, got an error that said “email inactive” so this is what I have resorted to. The salad that I did eat before I saw the bug was bland and not good.
Second time I went I said ok I won’t eat a salad I’ll get a panini. i get the sandwich chicken Italiano and it looks like it was literally just a old piece of chicken tender on a roll. No spinach barely any cheese, 15 bucks. Coffee was ok not worth 6 dollars. I’ll never come back here and honestly none of my co workers will either 🤢

Atmosphere: 1

Food: 1

Service: 1

Authentic Italian pizza, panini, salads, and coffee. A real gem in Philadelphia for real Italian fast casual.

Atmosphere: 5

Food: 5

Service: 5

It felt like a five-star experience without the five-star price.

Atmosphere: 5

Food: 5

Service: 5

It is absolutely criminal how much this place has gone downhill the past few years. The service is abysmal and the food quality is terrible. $14 for a pannini that's smashed down into a press so much that it's completely black and burnt but still ice cold in the middle. Hardly any chicken, barely any sauce. You will get better food at a more reasonable price at the hospital cafeteria-and that says all you need to know.

Beware. They make lattes using brewed coffee to save time (and maybe cost)