Comparing this location to the one downtown, the food was close enough in quality, but the service was very poor. The servers seemed to really lack leadership and supportive management. We don't blame them, rather what seems to be an absence of mgmt. Servers not communicating, a host not informing servers someone had been seated, being forgotten for long periods of time, servers seeming strangely adversarial. Very weird and bizarre experience wrt service.
Atmosphere: 3
Food: 4
Service: 1
shayla s
I go here on my lunch break and get the pizza and it is delicious!! I'd have to say it's honestly some of the best pizza I've had in the city and I've lived out here my whole life. Also, they are a little heavy handed making the drinks, which for me is definitely a plus. They also have pasta, but unfortunately I don't have enough time casually sit down and eat but it sure does smell and look good!!!
Atmosphere: 5
Food: 5
Service: 5
Amber Goss
I was very disappointed in what I experienced yesterday while haven’t a lunch date.. I ordered a drink and did not like the drink at all. I asked the waiter and f I can have a new one and he did bring it. At the end of lunch when I received the bill the first drink was on it and I asked why. The waiter stated “ my manager said I have to leave the drink on the bill even tho you did not like and did not drink it” when I asked to speak to the manager she was “ magically out the building “ . I’m highly disappointed in the why this new management is conducting business. I will Not be going back and I will tell others about what she did. This is sad because I was a loyal customer for years to this restaurant even before they got a liquor license. You guys need to better!! It’s not always about the money when your losing customers
Atmosphere: 2
Food: 1
Service: 1
ahmed elshikha
We love this place. We’ve dined here multiple times because the food is delicious. However, the service is disappointing. We had to wait a long time time to even get our water at seating (or any refills after that). Our appetizer came out quickly, however, our entrees came out late while we watched other tables that seated after us receive their food. Our server was not attentive at all (and simple requests took forever to attend to or not even at all), and she spent more time on bigger parties or socializing with the staff.
Atmosphere: 4
Food: 4
Service: 1
Wen Sang
Pizzas are too salty and oily.Tip rate starts from 18%, it's robbery!
Atmosphere: 3
Food: 2
Service: 4
Traci Slutter-Sykes
The Tiramisu was Ah-Mazing! U must try when in the area! Our waiter, Kevin said it was the best in city, I wouldn't be surprised.l, it was certainly close to best ive had. I forgot to take a photo bc I was so eager to dive in!Chicken piccata was yummy. The pork penni was spicy which I like but this was a bit too spicy for my pallet. Brussels were yummy too!Clean place, with nice decor.Kevin our waiter was super nice & very knowledgeable on the menu.
Very good place to eat a meal in the city university area. The steak and cheese spring rolls were 5 star and filling. Good for two or a bite for 4 people. The meatball salad different. Not sure I would get it again but fine. The wild mushroom and truffle pizza are excellent. I would go wood fire pizza. Dirty martini was a bit over done on the olive juice. The spritz drink with pear and gin was very good. Go for one of their special cocktails. 7 bathrooms all individual and small. If you are over 6 feet good luck. Two meals two drinks one app $75.
Atmosphere: 4
Food: 4
Service: 4
Magnetic
We had a great time!! We ate exclusively from the HH menu which had a lot of options! NEXT TIME we will eat from the general menu. It was 6 of us so we just shared plates. Drinks were flowing. We will be back!
EdwardM
Surprisingly mediocre meal, as we've had much better food at Lascala's in Villanova. Service was fine. Cocktail was good. My pasta with sausage & broccoli rabe was bland, as was my wife's pasta with cannelloni beans and spinach. Pasta was expertly cooked - al dente, but the white sauce was remarkably devoid of flavor. We'll go back to Lascala's in Villanova, but not this one.
CrystalB
Service was outstanding. Our waiter Anthony was very friendly and checked in on us often while dining. For my appetizer I ordered the scallops and egg plant. Scallops were good but the egg plant was cold and bland. For the main course I'm not sure if the name of the dish but it was cooked in a red sauce with chicken, shrimp and crab. The chicken appeared and tasted as if it was boiled and the sauce poured over it. The chicken was not seasoned. I scarped the sauce off the chicken and it was just blain and plain as can be. The sauces tasted like spaghetti o's sauce. I had used salt, pepper, parmesan cheese, parsley and red pepper flakes so I was able to eat the pasta. Besides my meal the restaurant was very clean, and the staff were superb.
Food was solid, but unfortunately cold. I also was unsure if it was worth the price for each particular entree- however, our server was wonderful. Despite the ambiance being a little odd and the restaurant being a bit cold, it was alright.
Jerry Davis
Menu looked excellent, and the actually food was ok. Stuck to the appetizers and pizza. Was happy with the mussels, and the hot Italian pizza.I do have some complaints however.1. Host at the door was not friendly. Told us there would be a 30 minute wait for a table in a restaurant that was 35% occupied. She said this was because of reservations and offered us a seat at the bar. The remaining bar seats weren't doing for me so I said thanks, we'll find somewhere else to eat. Nothing personal, I just didn't want to wait and also didn't want to eat at the bar. Suddenly she was able to find a seat. We watched as the other tables remained completely empty during the entire course of our dinner...2. Sitting next to the bar, I noticed an interaction between what seemed to be the manager and bartender. She came out scolding him about an order to the kitchen saying "a side? A side of what? The kitchen doesn't know what the hell you need" he told her he didn't know how to request a side of dressing, so he just pressed the side button. To me, she embarrassed and belittled him in front of many customers. She seemed very unpleasant and probably terrible to work with.3. They charge a 3.5% fee for using cards. I'm always paying your workers salary via tipping, now I also have to pay your operating costs. I don't return to restaurants that charge for using cards. I can understand if there was threshold i.e. less than $40 but adding $7 to my $200 feels wrong. Even the worst atms don't charge that much. "Due to economic changes" they say. No, tell the truth "our merchant service provider charges us for taking credit cards and we think you the customer should pay that."Lastly, our server Anthony was great. Shout out to him!
Atmosphere: 4
Food: 4
Service: 3
Charlie D
Took an hour and a half to get our food, the waitress forgot our order, ignored us, and tried to spin it to be our fault. Manager tried to make it right by taking a whole 2 dollars off of the total, before tax. Not coming back.
Atmosphere: 3
Food: 4
Service: 1
We came into a half empty restaurant and waited for cocktails for over an hour . The waiter kept saying that they only have one bartender. Bit after a while it got really old . Also , the bar was out of majority of cocktails that are very basic . The food was ok ish
Bill Rich
The atmosphere was wonderful, we stopped in a couple of times for drinks at the bar. The drinks were amazing. We decided to give dinner a try and that was less than average experience. We all ordered pasta dishes and they all came out with extremely undercooked pasta, it was still almost crunchy. The service was extremely slow and the waiter flat out forgot to bring us our appetizer. Not sure if we will be back.
Comparing this location to the one downtown, the food was close enough in quality, but the service was very poor. The servers seemed to really lack leadership and supportive management. We don't blame them, rather what seems to be an absence of mgmt. Servers not communicating, a host not informing servers someone had been seated, being forgotten for long periods of time, servers seeming strangely adversarial. Very weird and bizarre experience wrt service.
Atmosphere: 3
Food: 4
Service: 1
I go here on my lunch break and get the pizza and it is delicious!! I'd have to say it's honestly some of the best pizza I've had in the city and I've lived out here my whole life. Also, they are a little heavy handed making the drinks, which for me is definitely a plus. They also have pasta, but unfortunately I don't have enough time casually sit down and eat but it sure does smell and look good!!!
Atmosphere: 5
Food: 5
Service: 5
I was very disappointed in what I experienced yesterday while haven’t a lunch date.. I ordered a drink and did not like the drink at all. I asked the waiter and f I can have a new one and he did bring it. At the end of lunch when I received the bill the first drink was on it and I asked why. The waiter stated “ my manager said I have to leave the drink on the bill even tho you did not like and did not drink it” when I asked to speak to the manager she was “ magically out the building “ . I’m highly disappointed in the why this new management is conducting business. I will Not be going back and I will tell others about what she did. This is sad because I was a loyal customer for years to this restaurant even before they got a liquor license. You guys need to better!! It’s not always about the money when your losing customers
Atmosphere: 2
Food: 1
Service: 1
We love this place. We’ve dined here multiple times because the food is delicious. However, the service is disappointing. We had to wait a long time time to even get our water at seating (or any refills after that). Our appetizer came out quickly, however, our entrees came out late while we watched other tables that seated after us receive their food. Our server was not attentive at all (and simple requests took forever to attend to or not even at all), and she spent more time on bigger parties or socializing with the staff.
Atmosphere: 4
Food: 4
Service: 1
Pizzas are too salty and oily.Tip rate starts from 18%, it's robbery!
Atmosphere: 3
Food: 2
Service: 4
The Tiramisu was Ah-Mazing! U must try when in the area! Our waiter, Kevin said it was the best in city, I wouldn't be surprised.l, it was certainly close to best ive had. I forgot to take a photo bc I was so eager to dive in!Chicken piccata was yummy. The pork penni was spicy which I like but this was a bit too spicy for my pallet. Brussels were yummy too!Clean place, with nice decor.Kevin our waiter was super nice & very knowledgeable on the menu.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Oven Roasted Brussels Sprouts, Tiramisu Cake
Very good place to eat a meal in the city university area. The steak and cheese spring rolls were 5 star and filling. Good for two or a bite for 4 people. The meatball salad different. Not sure I would get it again but fine. The wild mushroom and truffle pizza are excellent. I would go wood fire pizza. Dirty martini was a bit over done on the olive juice. The spritz drink with pear and gin was very good. Go for one of their special cocktails. 7 bathrooms all individual and small. If you are over 6 feet good luck. Two meals two drinks one app $75.
Atmosphere: 4
Food: 4
Service: 4
We had a great time!! We ate exclusively from the HH menu which had a lot of options! NEXT TIME we will eat from the general menu. It was 6 of us so we just shared plates. Drinks were flowing. We will be back!
Surprisingly mediocre meal, as we've had much better food at Lascala's in Villanova. Service was fine. Cocktail was good. My pasta with sausage & broccoli rabe was bland, as was my wife's pasta with cannelloni beans and spinach. Pasta was expertly cooked - al dente, but the white sauce was remarkably devoid of flavor. We'll go back to Lascala's in Villanova, but not this one.
Service was outstanding. Our waiter Anthony was very friendly and checked in on us often while dining. For my appetizer I ordered the scallops and egg plant. Scallops were good but the egg plant was cold and bland. For the main course I'm not sure if the name of the dish but it was cooked in a red sauce with chicken, shrimp and crab. The chicken appeared and tasted as if it was boiled and the sauce poured over it. The chicken was not seasoned. I scarped the sauce off the chicken and it was just blain and plain as can be. The sauces tasted like spaghetti o's sauce. I had used salt, pepper, parmesan cheese, parsley and red pepper flakes so I was able to eat the pasta. Besides my meal the restaurant was very clean, and the staff were superb.
Restaurantji Recommends
Food was solid, but unfortunately cold. I also was unsure if it was worth the price for each particular entree- however, our server was wonderful. Despite the ambiance being a little odd and the restaurant being a bit cold, it was alright.
Menu looked excellent, and the actually food was ok. Stuck to the appetizers and pizza. Was happy with the mussels, and the hot Italian pizza.I do have some complaints however.1. Host at the door was not friendly. Told us there would be a 30 minute wait for a table in a restaurant that was 35% occupied. She said this was because of reservations and offered us a seat at the bar. The remaining bar seats weren't doing for me so I said thanks, we'll find somewhere else to eat. Nothing personal, I just didn't want to wait and also didn't want to eat at the bar. Suddenly she was able to find a seat. We watched as the other tables remained completely empty during the entire course of our dinner...2. Sitting next to the bar, I noticed an interaction between what seemed to be the manager and bartender. She came out scolding him about an order to the kitchen saying "a side? A side of what? The kitchen doesn't know what the hell you need" he told her he didn't know how to request a side of dressing, so he just pressed the side button. To me, she embarrassed and belittled him in front of many customers. She seemed very unpleasant and probably terrible to work with.3. They charge a 3.5% fee for using cards. I'm always paying your workers salary via tipping, now I also have to pay your operating costs. I don't return to restaurants that charge for using cards. I can understand if there was threshold i.e. less than $40 but adding $7 to my $200 feels wrong. Even the worst atms don't charge that much. "Due to economic changes" they say. No, tell the truth "our merchant service provider charges us for taking credit cards and we think you the customer should pay that."Lastly, our server Anthony was great. Shout out to him!
Atmosphere: 4
Food: 4
Service: 3
Took an hour and a half to get our food, the waitress forgot our order, ignored us, and tried to spin it to be our fault. Manager tried to make it right by taking a whole 2 dollars off of the total, before tax. Not coming back.
Atmosphere: 3
Food: 4
Service: 1
We came into a half empty restaurant and waited for cocktails for over an hour . The waiter kept saying that they only have one bartender. Bit after a while it got really old . Also , the bar was out of majority of cocktails that are very basic . The food was ok ish
The atmosphere was wonderful, we stopped in a couple of times for drinks at the bar. The drinks were amazing. We decided to give dinner a try and that was less than average experience. We all ordered pasta dishes and they all came out with extremely undercooked pasta, it was still almost crunchy. The service was extremely slow and the waiter flat out forgot to bring us our appetizer. Not sure if we will be back.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Truffle Fries