McDonald's

7911-17 Ogontz Ave, Philadelphia
(215) 424-8810

Recent Reviews

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Bruce Myers

Clean and good service

Wheelchair accessibility: Good parking lot also

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Wilkins Nanette

Their promo says if you order in app and spend $15 you get a free 20 pc. McNuggets. I spent more than that and not only did I not get it but I ordered a Mcflurry and didn't get it as well.

Food: 3

Service: 1

Laura E

24 hours unless you go in middle of night and workers decide to just ignore customers.

Atmosphere: 1

Food: 1

Service: 1

Troy Rich

The customer service is horrible! They should spend more money on teaching their employees to not have nasty attitudes for no reason. Also the website says 24 hours. Not true. The store mgr decides when they open.

Atmosphere: 1

Food: 2

Service: 1

David Niblick jr

It's a McDonald's they sell overly processed food

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Mac

Steve Demou

11:30am for lunch. Burger cold. Fries cold, nuggets cold. Only 2 packs of ketchup. Not happy at all.

Atmosphere: 3

Food: 2

Service: 4

J F

Literally just ordered from here and this happened before, but none of my delivery drivers are able to get my food! It’s been 2 hours! Ordered at 12:30 it’s 2:32p smh. Will never order form this raggedy place again

Atmosphere: 1

Food: 1

Service: 1

Norma Cooper

My fries and big mac was old and cold the best part about the meal was my soda !!NEVER

Atmosphere: 1

Food: 1

Service: 1

Honest Food Reviews

Fish sandwich & fries was fresh it just lacked flavor. They forgot my lettuce & had an attitude about me wanting the Lettuce? :/ , they also charged me for Extra cheese … I didn’t order that .

Curtis Holmes

Don't really eat McDonald's.

Evelyn Rowe

I went to get a happy meal for a child, with the Halloween bucket, they girl gave me the middle finger when I corrected her on the sauce for the child, then 2 blocks away from the establishment, (when I delivered it) the nuggets were old, cold and chewy, the kid said what’s wrong with these? Didn’t even do the double fries, which thank god, cause the only edible thing was the apples in a pre packages bag! When I checked the fries they were half way warm, but soggy and old, also! Who does this? People that don’t care! Get workers that care! It’s simple as that and your establishment will be much better! Who has money to waste? So tired of this! And that’s why I’m making this review! Grow up and get better workers, this is a business! And care about people, not enough of that in the world! This happened numerous times (from this establishment), just now I’m speaking up! It’s time! It’s not that hard! Do your job, and care! I hope the next meal and money you spend is wasted and you get the same customer service (owner)! Thanks a lot for ruining a kids dinner, ashamed to say that, as no kid should be eating McDonald’s for dinner but sometimes that’s all they got! The worst, my own meals have been ruined too, (many times) but I never said anything, (and still continued to support you) but to see this child’s face and confirm it! Shame on you! Do better!!

Atmosphere: 1

Food: 1

Service: 1

Виктор Шаламов

They messed up everything in my order

Atmosphere: 1

Food: 1

Service: 1

maia

We ordered 3 McChicken’s & they all looked like this ! And the fries were old and hard smh

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcchicken

S W

Customer service is the worst. Supposed to be 24 hours but I guess their brains can handle the multitasking of working in food service so they only limit it to DoorDash orders after a certain time. Please get some people that actually want to work in there.

Service: 1

James

No one answered drive thru, waited 5 minutes. Had two mobile orders, and literally forgot a whole order, had attitude when asking for it
Edit: just got home. NO

Atmosphere: 1

Food: 1

Service: 1

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