McDonald's
7911-17 Ogontz Ave, Philadelphia
(215) 424-8810
Recent Reviews
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Clean and good service
Wheelchair accessibility: Good parking lot also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Their promo says if you order in app and spend $15 you get a free 20 pc. McNuggets. I spent more than that and not only did I not get it but I ordered a Mcflurry and didn't get it as well.
Food: 3
Service: 1
24 hours unless you go in middle of night and workers decide to just ignore customers.
Atmosphere: 1
Food: 1
Service: 1
The customer service is horrible! They should spend more money on teaching their employees to not have nasty attitudes for no reason. Also the website says 24 hours. Not true. The store mgr decides when they open.
Atmosphere: 1
Food: 2
Service: 1
It's a McDonald's they sell overly processed food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
11:30am for lunch. Burger cold. Fries cold, nuggets cold. Only 2 packs of ketchup. Not happy at all.
Atmosphere: 3
Food: 2
Service: 4
Literally just ordered from here and this happened before, but none of my delivery drivers are able to get my food! It’s been 2 hours! Ordered at 12:30 it’s 2:32p smh. Will never order form this raggedy place again
Atmosphere: 1
Food: 1
Service: 1
My fries and big mac was old and cold the best part about the meal was my soda !!NEVER
Atmosphere: 1
Food: 1
Service: 1
Fish sandwich & fries was fresh it just lacked flavor. They forgot my lettuce & had an attitude about me wanting the Lettuce? :/ , they also charged me for Extra cheese … I didn’t order that .
Don't really eat McDonald's.
Restaurantji Recommends
I went to get a happy meal for a child, with the Halloween bucket, they girl gave me the middle finger when I corrected her on the sauce for the child, then 2 blocks away from the establishment, (when I delivered it) the nuggets were old, cold and chewy, the kid said what’s wrong with these? Didn’t even do the double fries, which thank god, cause the only edible thing was the apples in a pre packages bag! When I checked the fries they were half way warm, but soggy and old, also! Who does this? People that don’t care! Get workers that care! It’s simple as that and your establishment will be much better! Who has money to waste? So tired of this! And that’s why I’m making this review! Grow up and get better workers, this is a business! And care about people, not enough of that in the world! This happened numerous times (from this establishment), just now I’m speaking up! It’s time! It’s not that hard! Do your job, and care! I hope the next meal and money you spend is wasted and you get the same customer service (owner)! Thanks a lot for ruining a kids dinner, ashamed to say that, as no kid should be eating McDonald’s for dinner but sometimes that’s all they got! The worst, my own meals have been ruined too, (many times) but I never said anything, (and still continued to support you) but to see this child’s face and confirm it! Shame on you! Do better!!
Atmosphere: 1
Food: 1
Service: 1
They messed up everything in my order
Atmosphere: 1
Food: 1
Service: 1
We ordered 3 McChicken’s & they all looked like this ! And the fries were old and hard smh
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
Customer service is the worst. Supposed to be 24 hours but I guess their brains can handle the multitasking of working in food service so they only limit it to DoorDash orders after a certain time. Please get some people that actually want to work in there.
Service: 1
No one answered drive thru, waited 5 minutes. Had two mobile orders, and literally forgot a whole order, had attitude when asking for it
Edit: just got home. NO
Atmosphere: 1
Food: 1
Service: 1
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